Horrible service. I had two paintings framed and it looked like an amateur did the work. When I pointed out that the mat was cut wider on on-side than the other, and it was VERY obvious, the owner said very nasty-like. "Well, I suppose you want me to redo it, then?" What kind of comment is that? OF COURSE I want it redone. I could not believe that she did not notice the crookedness and/or was hoping that I wouldn't notice it. There was good 1/4-1/2 in. difference in mat showing on the two sides. This is not the way to win customers, and I will never go back. I might have given her a second chance, if it weren't for the attitude. Guess she has enough customers without me...Hope they are treated better. read more