I ordered a product from Ford performance. I had it shipped to them, upon arrival they called me…read moreand informed me that it was in. I then said that I would need to schedule an appointment to get them installed. I was told first that they do not install parts that were not ordered by them by a lady. I then got transferred after telling her it was purchased from the official ford performance website. The call "dropped" so I called back and spoke to Matt he informed me he would get better clarity because it didn't seem right. After a couple of hours passing, I called back and could not get in touch with Matt. I called another Ford dealership and wouldn't you know they informed they do in fact install all ford parts ordered either by them or not. i have scheduled an appointment and they will do the job. My main issue with this dealership is how can you not install things just because someone didn't go through you to purchase them but it was delivered to your dealership from Ford performance????? Now, yes I will write reviews and tell my experience because this is unacceptable.

I went in with mild to moderate front-end damage from a parking lot fender bender. I was quoted…read moreone price which I was told was for the entire repair. Once I got my car back, my entire bill was almost double the entire quote. Hub City Ford Body Shop and Service Department was deceitful and underhanded. Dealing with Hub City Ford is definitely a "Buyer Beware" business. I even had a friend who had a wrecked car repaired there and his car was broken into while at the body shop. Hub City Ford never told my friend that his car had been broken into. My friend got his car back and realized his sound system was gone. That was when Hub City fessed up and admitted his car had been broken into. He had to produce a receipt for the sound system to be reimbursed. Later, my friend found broken glass under his back seat, and again Hub City had to admit that they also replaced his windshield as a result of the break-in. Hub City would never have told him anything about the break-in. Never again!