We recently ordered the casket spray for Louis's service from Gregory's Floral & Gifts, and I…read morecannot say enough good things about them. Louis passed unexpectedly, and it happened right after my mom had open heart surgery -- flowers were the last thing on our minds. But Gregory's made the entire process so fast and stress-free. We placed the order completely online, never even had to call, and they delivered exactly within the window we provided. The spray itself was absolutely gorgeous. The flowers were so beautiful and fresh that many of us were able to take home bouquets to remember Louis by. The ribbon was stunning and such high quality, too. 10/10 would recommend Gregory's Floral for any flower needs.

Actual arrangements look much more sparse than in photos. Owner claims he uses a "formula" to…read moreprovide exactly the amount of blooms per arrangement. Apparently the photos show a flat view with every bloom visible from the front, which I find deceptive at best. But worse is that the holiday arrangements wilted so quickly and I was embarrassed when I actually saw what cost me hundreds of dollars in my in-laws home. Second year in a row this has happened, no more "benefit of the doubt" for this business.

Originally from Kingsport and now living in Atlanta, I met Patty and her wonderful Rainbow's End…read moreteam while searching for a florist for my mother's funeral in 2022. Since that outstanding experience, I now ONLY use Rainbow's End as my florist for all Kingsport area needs. Patty and her team are professional, courteous, and genuinely passionate about creating arrangements that make a difference. My most recent request was 2 spring arrangements - one for my friend turning 90 years old and another for my cousin who is in declining health/hospice. I was in Kingsport to visit both - so just picked up the arrangements and delivered myself. The Rainbow's End team created 2 absolutely stunning arrangements. Photo 162 in Rainbow's End total photos section was snapped in my car on the way to visit my friend and cousin - so photo does not even do justice (yelp would not let me attach another photo to my review - so placed photo in this overall section). My friend and cousin were both so very encouraged by the flowers - so was I! Thank you again, Rainbow's End - it is so wonderful to be able to trust all my flower needs to your team.

Rainbow's End Floral is hands-down the most beautiful and welcoming flower shop in Kingsport. The…read morearrangements are absolutely stunning--always fresh, creative, and full of life. Every bouquet feels like a work of art, whether it's for a special occasion or just to brighten the day. The staff is so kind and helpful, and they truly go above and beyond to make sure every detail is perfect. You can feel the love and care they put into everything, from the flowers to the service. This is more than just a flower shop--it's a place that makes you feel at home and reminds you what it means to shop local. I won't go anywhere else for flowers! Debbie Marshall

I ordered a premium bouquet (basically adds more flowers) for my wife, paying an extra charge, but…read moreI received a regular size bouquet at best.

Purchased deluxe arrangement(paid extra obviously) thru inter-flora company and this is what…read moreHolsten floral made. Definitely was not a deluxe size, standard size if lucky ,was disappointed in what was received.

I could not have asked for better service or quality floral products than here. I've ordered at big…read morewebsites and high end ritzy places but Downtown Flowers did better than them all. My best friend loved her birthday flowers! 10 out of 10 would highly recommend!

What I ordered (Beautiful in Blue - and I specified in the comments that the ill recipient's…read morefavorite color was blue) and what arrived. On the plus side, I am told they are really pretty and smell wonderful, and I was pleased to get an arrangement to a hospital on a Saturday that I ordered on a Friday night from hundreds of miles away.

I have been ordering from all occasion for years. The bouquets are always stunning and have always…read morereceived more than expected for the price. The delivery is very quick and the employees (which I believe are the owners) are some of the nicest people, always very happy to help and has great suggestions. I can't recommend them enough for all your gift basket and floral needs

I've been using them for years. friendly service & good price. very reasonable when ordering.read more

Beautiful flowers but poor customer service. Didn't communicate delayed delivery and refused to…read moreissue a partial refund although delivered a day late. Getting a floral delivery date right is what makes receiving flowers so special, and unfortunately their delay was on my grandmother's 90th birthday.

I received a vase of daisies that were pitiful. The description said they were gerbera…read moreDaisies, these are weeds. I called and spoke to a woman. It came with no name of florist, it is so pitiful they don't even put their name on it. After I saw the description it should have been a mix of pink, peach and gerber daisies, which they were not I called back. A gentleman answered and said if you're calling to raise hell I'm not listening to that sh**.Completely unprofessional. See photo-50$???

From the owner: Church Hill Flower & Gift Boutique us located on Main Street in Church Hill. We have a great gift…read moreshop that offers flower arrangements, monogramming, gift baskets, and perfume. We also offer boutique clothing. We offer quality products at an affordable price. Call us today or come visit our shop.

The Posy Shop made my mom the absolute most beautiful arrangement - and were so kind and helpful…read moretranslating my (very) loose ideas into a complete work of art! I literally just said my mom prefers larger arrangements, likes baskets and loves blue. The end arrangement is so beautiful!! The ladies there are true artists.

Update - I tried contacting them twice to follow up on my complaint, but they didn't bother to…read morerespond. The best thing about review sites is that customers of a business can share their experiences, good or bad, with the public. My experience was bad! I ordered what, on their web site, was described as a 12-rose arrangement for my new wife for our first Valentine's Day together. The picture on the site was beautiful. The description sounded very good. What was delivered was a wilted six-rose arrangement with a bunch of desiccated filler plants. It was a mess. I called to complain. After several minutes of discussion, they agreed the arrangement I received wasn't as pictured or described. I was offered a 50 percent credit of the arrangement cost on my next order. Since the delivered arrangement was not even marginally acceptable, it didn't meet the substitution policy on their website, and I planned on never ordering from them again, I declined and requested a refund. They declined. I asked for a 50 percent credit. They declined. I recommend that anyone ordering flowers try another store.