Great service! Went above and beyond for me! Matt was very friendly. I will be using him again in…read morethe future

From the owner: We will come to you and work on your time. We are cheaper and we will go above and beyond the…read moretypical garage. Need another car looked at while I'm there? No problem, need a diagnostic run to see what's wrong with your car? Can do! What ever you need just let us know and we will see what we can do!

I went there they had a sign on their wall advertising a full synthetic oil change for $59.99…read moreIt ended up being over $72. They had some extra charges like shop supplies,$1.55 and another one Haz Matt at $1.55 Totaled $3.10 no where on there sign or hanging in the shop was this extra charge posted. Then they charged me $2.15 for additional oil. Now knowing that most if not all cars use a little more than 5 quarts if you fill the oil filter up with oil prior to installing it. But they pull you in with the $59.99 price. So the real quoted price should have been $65.19 + tax of 6.06 totaling $71.29 instead of $59.99 + tax 9.75% $$5.85 total $65.84 instead of $71.29. Underhanded tactics to raise the actual price that you get shocked with at the end of $5.25. + .21 extra tax. So $5.46 difference in the bill. I protested it and she just laughed at me. You should be informed of all extra charges if any before you agree to let them work in your car. Except Tsx we all expect to pay that one. As far as I'm concerned a man who operated his own business for 29 yrs. This is underhanded and crooked. I couldn't have ever imagined doing a job for someone and at the end. Saying the contract or advertised price went up because of some obscure charges I didn't inform you about at the beginning. No other station even Walmart that I have ever had my oil changed at has ever done this kinda sleight of hand to me. Darren Wingate a 64 year old man who has lived a little. I should have known better. As you can see I never authorized these extra charges. Never was shown this paper till I paid the bill. No where on this sheet does it say only 5 quarts of oil included in Price. I would have left and not had it done there.

From the owner: New Business ran by Familyread more

My 6minth pregnant sister went to get an oil change and a tire put on. tire was bought from Walmart…read moreand wanted Reynolds to put the tire on. The man named "guy" changed her oil and didn't "hear " her when she said she had a tire so he put on one of there's and then proceeded to try and charge her $170 for a tire. She told him again she had a tire and just wanted them to put it on and to take there's back off he told her to return Walmarts tire and keeps the one he put on.. well long story short he gets smart with her,and has a horrible attitude, makes MY 6 MONTH PREGNANT SISTER get the tire out of the truck herself. I DONT RECOMMEND THEM TO MY WORST ENEMY! (Ps she is now in the er for pain)

My first review ever! The management is crude, rude and…read moretotally unacceptable, I will never spend another nickel at any Reynolds bros location! There were no customers whatsoever, I had a slow leak and the manager told me that's fine and dandy, but they take their last customer at 4:30, it was 440!! He said that I could come back in the morning, I have a farm there and was just passing through, luckily, I made it home without having to change a tire on the road! Best One Tire in Jackson took good care of me! Philip W. 7/8/24

Our 18 wheeler broke down on the highway. Buddy's showed up in record time, thankfully, because we…read morewere roasting in the heat with record temps. They got our truck towed to the dealership and then dropped us off at a hotel down the road. It's rare to find such awesome hospitality these days. Amazing service! Thank you

I've had a few flat tires over the last few years, and have road hazard service thru my car…read moreinsurance. Though I've changed insurance, I was very happy to find both companies use Buddy's. The three times I needed a flat tire changed, Buddy's was quick to check with me after insurance notification, gave me an idea how long before they'd get there, and each time beat the time given. Everytime they reached me in less than 20 minutes from the first moment I called the insurance company to ask for help. Their employee was polite, helpful, and very knowledgeable, careful handling the tires and tools. Couldn't ask for better service.

This has got to be the worst dealership I have ever seen. The morons don't know how to do a tire…read morealignment correctly. Put my family in danger. Got them to do a tire alignment on a brand new Ram 1500 because it needed a repair back in April of this year 6 months later my tires are bald with metal hanging out the tires with only 13000 miles on the truck. Went back to the dealership and asked to see proof of the alignment, they would not provide any and said alignments don't last forever. I told them I know alignments don't last forever, was not getting anywhere with them. Took it to a reputable tire and alignment shop and they told me that the alignment was so bad that they told me this wasn't from hitting a pot hole or even running over something. My drivers side tire was at -0.40 and My passenger side tire was -0.50 way beyond what is normal out of alignment. Both my front tires were bald four inches across on the inside were my wife and I could not see it , that is why we didn't call them out sooner. The only reason it was discovered was because a member at our church saw it because our tires were turned out instead of straight. This place has really went down hill. If you are reading this look else where to get your vehicle worked on. If I could give a zero on this review I would.

Worst mechanic shop I ever used. Paid $350 bucks to get a sensor and "battery replacement" and then…read moremy car broke down on the highway afterwards. The manager then had an attitude with me cause I kept coming up there to get it fixed. Taylor Automotive should've apologized that I had to go through the inconveniences that I went through (paying to get my car towed back to their shop, just to get worked on again) but, instead they told me I was wrong and didn't know anything after I told them what it was doing. They also refused to work on my car again because I demanded them fix the problem that they caused. Not a single apology and the manager was a jackass.

This body shop will rip you off! Take your car somewhere else. They act all 'good-ol-boy' with you,…read morebut they only do this to make it easier to commit fraud! I took my 2016 Corvette Stingray to them. I received an estimate from my insurance company and it called for the complete replacement of the front left fender, the right rear quarter panel and the right aperture panel. The cost of these totaled over $3600. Even the receipt I was given from the body shot shows these parts as being replaced, BUT THEY WERE NOT REPLACED. THEY ONLY REPAIRED THEM in an obvious attempt to fool me and the insurance company so they could pocket that extra $3600+!!!

Quality of work was poor and took forever. Could hardly ever get in touch with them for updates…read morewhile they had my vehicle.