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Crystal River, FL

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Wheels and Deals

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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4 months ago

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11 months ago

Fast approval process, with quality vehicles. Buy Here Pay Here lot no credit checks.

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Eagle Buick GMC

Eagle Buick GMC

(53 reviews)

I recently had the need to sell my daughters car due to her passing away. I first went on Kelly…read moreBlue Book who gave me a cash offer, shortly after Linda Stroman from Eagle Buick texted me and set up an appointment to bring the car in for an appraisal. On Friday I met with JP, the Sales Manager. He promptly came out to the car and took a look at it. JP knowing my situation was caring and compassionate. He gave me an offer that was more than generous. I was handed over to Robert Haas who handled all the paperwork, another wonderful, compassionate human being. He handled my deal professionally and compassionately (sorry I have used that word so many times, but they were.) Everyone I met there were wonderful. Thank you, Eagle Buick GMC, an experience I will never forget. Ed Byreiter

1 star becuase you can't give 0…read more While the Service Staff at this location may seem nice and respectful when they want your money, the exact opposite is true after they have it. Earlier this morning, I overheard the most disgusting conversation inside the service desk check-in area. There was a gentleman asking for the name of a customer, to which he recieved the answer: " Hey, does anyone know what Ree-Rees name is? ". everyone started laughing and some of the employees started mocking the way the lady talked and started talking about how the car "smelled like shit". One employee specifically stood out to me though, the young man who asked for the customers name in the first place, he was clearly not amused and when he saw me out of the corner of his eye he acknowledged my presence, shook his head in disappointment and opened the door for me out my way out. It just so happens that the woman the service staff was talking about has bought multiple After hearing this bizarre interaction I went to the waiting room and struck up a conversation with the customer myself. It just so happens that this woman has multiple vehicles, the one she brought in today was bought at this location and she was proud to say that she gets all her service done here. Not to mention she recently had a stress induced stroke and has a mentally challenged child. I highly recommended she take her business elsewhere from now on as will I. the Service Manager at this location should be embarrassed, I can see why this overpriced dealership has 3.1 stars. ABSOLUTELY DISGUSTING.

Love Honda - The wall you will be looking at as you are sitting, waiting hours and days for a repair that will not be completed.

Love Honda

(86 reviews)

The people that I have had dealings with and encountered at the Love Honda dealership in Homosassa…read moreFlorida were quite exceptional. Lately it seems I have based my reviews on not just one visit, but a few of them, before I made an unbiased or premature personal evaluation or would complete an unbiased review. I had experienced consistent and excellent customer service at love Honda from the reception desk, to the parts department, to the service department, to the service itself. Joe H. in the parts department is one of the best customer service oriented and patient persons that I have to mention, because he deserves it. You can come to him with a number of parts you may need, and he takes the time to make sure it is the correct part and why, even if you had presumed it may be something else. In other words, going to him was better for me than going online to HondaPartsNow; asking one of the AI, GPT, or Google algorithms. Even if you have and are coming with OEM part no; he will make sure of it. Joe works harder, and better than any contingency you might think to have as far as I believe. Joe doesn't just make sure you're getting the correct part but also an actual piece of mind as a reassurance of it! That is a true fringe benefit of high caliber and quality customer service, even if just asking for a part for your car! In the customer service-oriented industry, at some other establishments; dealers or otherwise; you may not always receive good customer service; though people are supposed to act friendly; or be friendly. They should be; but what you may not always see, are those who are truly genuine about it. So, when you take note of that, I believe it should always be acknowledged. Laurie was friendly. Moving to the service department; A.J. was very helpful. This dealership has met and exceeded my expectations. Orlando from the service department, is a very experienced professional tech.

So after what I thought was a great experience quickly gave way to horrible. I literally came here…read moreto have my AC looked at. Temps were in high 80's and low 90's with high humidity. I NEEDED to make sure my AC was working for my very long drive back to Maine. I left the dealership with the AC working great however the next day within 30 minutes of being on the road for my 8 hour drive, the AC died!!!! Ugh! What a nightmare!! All windows open to get some type of air flow. By the time we got to North Carolina my dog was suffering from the heat so badly he scratched up my dashboard trying to get out a window! Do your job m, period! All the niceties to cover up bad service is deceptive at. I do not recommend coming here any longer. I was scrolling through my reviews and had forgotten to update this horrible experience.

Wheels and Deals - car_dealers - Updated October 2026

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