This place was amazing! This was our second stop at a QT and we are hooked. We look forward to…read morestopping here when we are touring. Great coffee selection, great inexpensive breakfast items and most of all some of the best customer service I've ever seen and it's a gas station! We had to wait less than 30 seconds for them to bring out a creamer they went through and they gave us 2 free beverage coupons. Had a nice conversation with some of the staff. Like I said we are hooked. I've work in the customer service industry forever and the are way above the curve!

Manager for the evening shift I believe his name is Michael wears lots of pins on uniform! Awesome…read moreservice first time there with my family and God he took great care of us!

From the owner: At Freddy's Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and…read moresavory meals to El Paso, TX. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in El Paso, we're a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you're craving a sweet treat or a satisfying meal, we've got you covered. Visit us at Freddy's Frozen Custard & Steakburgers in El Paso today for an unforgettable dining adventure!

***DRUGS BEING DONE AT THE CORNER TABLE. Woman yelling at herself and flinging an umbrella…read morearound*** UPDATE BELOW Unfortunately this review has nothing to do with the food, or the regular employees who help us here-- all of which is typically a great experience. Rather, this review is about the experience my husband and I had there today when we went inside to eat our food. We had ordered, paid, and just sat down when a woman came in through the door after just burning weird incense or something, which I believe also had caught her jacket on fire. She was standing outside the doors closest to the register and had a ton of smoke coming off of her/around her. Not kidding, it looked like a small fire. Not a vape, or a cigarette, like a literal small fire amount of smoke. She then walked past the registers, and brought a TERRIBLE burnt smell in with her, walked straight into the bathrooms carrying an umbrella, bags, etc, and after about 10 minutes exited the bathrooms. She began pointing her umbrella side to side, saying things that were hard to make sense of and then left. About 15 minutes later she came back inside and came and sat right behind me, my husband, and our infant. I immediately got up, went and told the staff, and asked for a manager just so this could get taken care of as there were other CHILDREN inside the Canes. She started yelling and talking to herself, and pulled out a big bottle of pills started taking them right there on a table that families are supposed to be eating at. My husband witnessed this as he was trying to box up our food to go. I don't know what happened, but I'm typing this review as I sit in the parking lot with the food that I ordered. And I haven't seen her exit yet. The manager was just standing there, tables away as we exited and we didn't actually see him go approach her. I'll update my review if this gets resolved in any way, but I don't feel like I was taken seriously on this matter. Rather that I was just trying to complain which wasn't my intention. It was for the safety of not only myself and my family, but the other people there. You cannot allow people to come and do drugs at a table where there are children just feet away. If I saw her, I know others did. And I just don't appreciate that it wasn't handled before I had to go to the counter and say something. And honestly I'm unsure if it was handled at all. As an establishment you have an obligation to make your customers feel comfortable and safe, and I feel like that was not a priority today. $40 down the drain for some BS experience. UPDATE: She was sitting outside as we left the parking lot at one of the tables and as we drove by, we saw her walking back inside to the back corner table inside. So it was obvious that no one actually took us seriously or made her leave for the safety of anyone inside. Today, Monday, December 22, I got in contact with Cane's customer service and I was given 3 vouchers for box combos. The customer service representative was extremely helpful and nice, and I do appreciate the concern that was expressed over the phone, I just still wish the entire experience wouldn't have occurred. It caused me to get upset at the table and not even want to continue eating before she came in the second time. What was supposed to be a relaxing lunch out with my husband turned out to be anything but. I also didn't appreciate the laughs and snickers behind the counter from most of the staff. So yes-- I got my money back from yesterday in the form of vouchers, and customer service is forwarding this to a different higher up team, but it honestly shouldn't have even had to get that far yesterday. Their food is great, don't get me wrong. I love cane's. The service is always friendly there at this location, and the chicken is cooked to where it's perfectly crispy. 10/10 on all of that. No complaints there. But I'm not sure I can go back to this location after that. My husband made a great point yesterday. She's just sitting there taking a handful of pills at that table and some unsuspecting family is supposed to come along after she leaves to sit and eat at the same table that just happened at? No thanks.

My food was cold and the bread tasted funny service over all was good just food was 5-10. And the…read morerestroom was clogged and overflowing.

Ordered food on the kiosk and proceeded to wait for 20-30 min to later find out that the system is…read moredown and they're not taking any orders but instead of telling us before we placed the order they just starred at us and went back to continue decorating for a coworkers birthday really unprofessional and disappointing in management within this workplace

TERRIBLE SERVICE!!!!!!! Supervisor Judith was so incredibly rude and disrespectful towards me,…read moreTalking to her through the front counter felt very hostile and I felt discriminated with all of her sassy back talking and constantly eye rolls and rude faces. DONT EVEN GET ME STARTED ON THE FOOD!!!!!! It was all cold and bread was hard and there was a strand of blonde hair WHICH LOOKED TO BE JUDITH'S HAIR in my COLD fries. Absolutely disgusting I threw away my food immediately never coming back to this mc donald's ever again. Absolutely ridiculous Judith needs to be FIRED.

The lady at the drive through severely messed up my whole order wrong sauces wrong food, didn't…read morelisten to allergies I had I just would never come back personally

Ok I know I rate everything 5- I don't hate on places that suck. I simply rate the standouts! This…read moreplace is golden! Service is cool and the app is great. They gave me free stuff! Glad this is close- but man o man that shop center traffic is a cluster- cluck.

If you like spicy chicken they do not disappoint I always order off the app and take it to go…read more ................................................................................ ................................................................................

Went in for pick up, Sonia I believe her name was she was very friendly, super helpful. Please was…read moreclean and the food was so good!! 10/10 still loving this place

Friendly staff and place looks clean and welcoming. Sweet tea hit the spot. The girls working in…read morethe afternoon are great at making this place feel awesome!

The longest grossest hair right in the middle of my wrap. Absolutely disgusting. Looks…read moredeliberately placed. Could be since I complained previously about them messing up my order. I'm done with this place.

This place was delicious. I like to use the app because it's easier than drive-through or something…read morelike that. I usually order on the app and grab my items through the drive-through for faster service.

Loved it. I wish we have these up here in the Bay Area. Blows In-n-Out, Five Guys and Nations out…read moreof the way and gives Habit burger a bit of a challenge. But don't take my world for it. You gotta see for your selves.