A pretty small WHSmith store in the Birmingham NEC, it is right next to the entrance to the connected Birmingham International Station, so provides useful access to grab a snack/drink for your train, or if you're getting the Air-Rail Link into Birmingham Airport.
They had a small selection of books, snacks and beverages, the prices are pretty high here, similar pricing to what you'd pay at Birmingham Airport but with a smaller selection.
They do have a manned counter but this never seems to be in use, in favour of self-service machines, again this is one of the things which confuses me most about WHSmith as self-service machines isn't too good for the non-tech savvy elderly.
3* - Pretty good location for the NEC, Railway Station and Airport, but do plan ahead if you can to avoid this one. read more