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    Westwood Inn - Senior Living Community

    1.5 (2 reviews)
    Closed • 9:00 am - 8:00 pm

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    10 days ago

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    5 years ago

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    StoryPoint Clinton Township

    StoryPoint Clinton Township

    2.0(1 review)
    4.6 mi

    Our family had a very disappointing experience with assisted living at StoryPoint Clinton Township…read more My 95-year-old father was blind, wheelchair dependent, and profoundly hard of hearing. We were promised attentive care, quality meals, meaningful activities, and professional support. In reality, we experienced chronic understaffing, long call-light wait times, cold and poor-quality meals, skipped care tasks, poor communication, and very limited activities for assisted living residents. The dining experience was especially problematic. Meals were routinely cold or incomplete, and because my father was blind, family members attended dinner almost every night for a year to make sure he could actually eat safely and receive what he ordered. We repeatedly raised concerns with management throughout the year, but meaningful improvements never occurred. I understand no facility is perfect, and I say this as someone who worked in healthcare management myself. However, families should carefully evaluate whether the assisted living services being promised are truly being delivered.

    From the owner: Welcome to StoryPoint Clinton Township! This isn't just a place to reside it's a place where our…read morecommunity members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and assisted living. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Clinton Township is a place where residents can truly Shine. Everyday.

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    StoryPoint Clinton Township
    StoryPoint Clinton Township
    StoryPoint Clinton Township

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    Village of East Harbor

    Village of East Harbor

    3.7(3 reviews)
    8.2 mi

    Please do not put your loved ones in The Village of East Harbor. This memory care unit severely put…read moremy grandmother's life at risk. The facility called us saying my grandmother was found unresponsive, and they were calling the ambulance. A few minutes later, they called back saying "never mind, she is responsive now. We think she was unresponsive due to the position she was in (slumped over in her wheelchair)." My father requested she be put in bed, and some of the family went up to check on her. We found her still in her wheelchair and still unresponsive. She was unable to open her eyes, she couldn't speak, etc. Had we just taken their word for it, my grandma would have never been medically treated. Additionally, my grandmother waited over an hour in the rehab unit on several occasions when she hit her button to use the bathroom. Then she ended up being put in room where the button didn't work, and she had no way to request for assistance. We met maybe two people that actually cared for her and took good care of her. P.S. be warned, when they say they have nurses on staff during evening hours, they do not. It is aids only, and if you want your loved one to be seen by the doctor, forget about it.

    My Mother lived at The Village of East Harbor for 11 years. She enjoyed dining with friends…read more exercising with Chris , and going to activities with Betsy. She loved spiritual programming with Laura. Moat of all she enjoyed her apartment with housekeeping services. She claimed she was never going to cook again after moving in and she didn't. On site Dr visits when needed were the icing on the cake. when her health declined and she went out to the hospital she came back to rehab. unfortunately the end was near and she passed away comfortably supported by family and staff. We will be forever grateful for her years at The Village of East Harbor. The Family of Virginia Visner

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    Westwood Inn - Senior Living Community - assistedliving - Updated October 2026

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