For the 9th floor: Came here last month at gynos referral & have to agree with many other reviews:…read moreexcellent service from the moment you arrive. Very friendly & excellent at explaining the process along the way. They have a constant flow of people coming in but thanks to very efficient & on time scheduling the waiting room never felt crowded. Highly recommend.

For floor 9: Adequate and efficient. Clean. Courteous. Efficient. WiFi, Water, and a restroom are…read moreavailable. LHR sent me text and email reminders every day. Their pre-exam document submission system functioned so all that was necessary was to pay my deductible in person and sign two forms. I'd be unsurprised if LHR introduces a facility to make advance payments in advance in the future. TIP: my exam required fasting, so I brought a snack to eat in the waiting room; a banana.

The reviews on here are ridiculous. My MRI appointment couldn't have gone any better. The staff…read morewere very polite. No issues. The lady up front even spent the extra time to help me charge multiple cards for my HSA accounts. The technicians were super efficient, place was clean, honestly no complaints. Perhaps management cleaned up? Or people just complain too much.

I am fine with their service and the nurses here are generally awesome. In fact I used to recommend…read moretheir union square locations etc. However, This review is for my experience with billing. I am always on top of my bills and I have always made sure my FSA etc is enough and covers everything so I don't get surprise bills. I had a guided ultrasound biopsy for a small mass in my breast on 9/2018. On that day I paid 142.12 dollars. then in May 2019 I receive a $650.89 bill. By this time I am on different insurance. I cannot use the old FSA because its too late, my new FSA wont accept it and declines it. I called the office to get a copy of the procedures and procedure codes from the billing department to show Discovery Benefits, lshannon was cold and not empathetic at all. I had to collect information from Mt Sinai for similar issue and their billing they were 100% better about it. After receiving it the paper for codes, service dates and procedure codes etc. This form is difficult to read, even discover benefits did not want to read it. If you look through it correctly, I realized the 142.12 was on some previous procedures I did with them that I had NO idea i owed money on. Maybe it's not them, maybe its United Health Care, but just like how none of these parties care as long as they paid, maybe they are all to blame.

Ladies, I'm gonna blow your minds with my next sentence:…read more Getting a mammogram isn't that bad. Ok, so your mind isn't blown, you just think I'm nuts. And I am... about Mount Sinai West, Radiology Associates West (6th Floor). First off, they ONLY do 3D imaging Mammos, which don't require the techs to flatten you to a pancake and then spend minutes on end trying to reposition and recapture an image that regardless always looks to me like a primordial black hole that is your boob in space. TRUTH: you STILL have to awkwardly stand, head askew, arm reaching, feet turned wonky, boob inserted into a plastic binder... but it isn't so press-y and it is for seconds, not minutes. And not THAT many images are needed, cuz... it's 3D. And if your tech is Sophie, then the experience is a walk in the park. You see, I've been to Mount Sinai West for exactly two years now for my mammos, and Sophie has consistently ensured a decent and even nice experience. Last year there was an issue with my insurance, and Sophie took the helm, called my insurance company, hammered it out with grace, finesse and the assurance that "we'll work this out together". And I was SOOO GRATEFUL. This year, she remembered me right away, and was, again, so personable, understanding, and just the kinda gal you want to see every year if you have to, ugh... get a mammo. They have clean dressing rooms, lockers, and non-papery gowns, and it is quiet and almost spa-like, well, sorta, if your idea of a spa ends in a boob mush. So, another TRUTH: I don't mind going once a year to Mount Sinai West, Radiology Associates West (6th Floor) for what used to be an anxiety-filled nightmare at other locations. Getting a mammogram isn't that bad.

I just had a big honkin' needle shoved into my boob!…read more Surprisingly, it wasn't nearly as uncomfortable as it sounds. Thanks to Lizette the Tech who explained exactly what was going to happen in great detail before the biopsy. And thanks to Dr. Handler who did the same, as well as asking me how I was doing at each step of the procedure. Seriously.... thank you! Because I was a ball of anxiety the night before and if no one bothered to explain the horrendous sound the biopsy needle makes in advance.... That loud stapler sound would have had me jumping off the table with a punctured lung. Who designed that thing? Was "CLACK!!!" the kind of sound you were going for with a surgical instrument? The entire staff is friendly and helpful. I mean everyone. And if they're running behind, you just might get juice and snacks! Whoo hoo! It really helps to have such friendly staff for anything as nerve racking as cancer screening. So, don't let nerves stop you ladies! Go get your boobies smashed yearly. And screw the "wait 'till 50" thing. Go get a baseline mammogram at 40. Yay Boobies!

They are the absolute worst. They told me my doctor recommended a procedure and made me sign a…read morewaiver stating that I would pay IF my insurance didn't. My insurance had covered the procedure the prior year, so I believed it would be covered, so I signed. It was not covered by my insurer as "not medically necessary" and the West Side Radiology (i.e., Lenox Hill Radiology) subsequently told me that they knew it wouldn't be covered because my insurer had "stopped covering those exams". They tricked me into signing a waiver and then insisted that I pay, and sent my bill to a collection agency within two months of me requesting that they send additional info to my insurer. Will never use them again.

Dr. Mitnick and the other doctors at this facility are the BEST. The deliver outstanding care and…read moreprovide the maximum comfort that can be this experience.

Dr Julie Mitnick misdiagnosed a malignant tumor causing me to need radiation and other medical…read moretreatment which cause me years of chronic pain and suffering. Her behavior, after have finally determined it was cancer six months later, was uncaring at best and lacked any sort of empathy. She should not be practicing as a doctor.

Had some issues with my appointment/ insurance from the back and forth with them & the orthopedics…read moreoffice but everyone was friendly & think there was just misunderstandings. I'm surprised at the negative reviews. I interacted with 3 people. All we're nice & friendly. Easy to communicate with etc. Was seen on time. Radiologist was great as I had a panick attack in the middle of my session. Unless there ends up being an issue with my results I would recommend this place.

I don't really review medical centers etc since I work in healthcare, however it was interesting…read morefor me to see all of the bad reviews about this imaging center. They were easy to schedule with, sent me all the paperwork ahead of time, told me how much it would be ahead of time, all the things. I arrive at 1:47pm for my 2pm appointment. The CT tech came and got me as soon as I checked in. He was a great tech told me everything I needed to know. And I was out of the by 2pm - before my appointment was even supposed to start! I thought it was seamless- as long as you do your part--- fill out your paperwork ahead of time (which they message you countless times about), arrive 10-15 mins before then you should be golden.

Getting any sort of medical procedure done is no fun, but when I've had to do any imaging, I go…read morehere. The customer service is hands down the best at any medical center I've been. Staff in person and on the phone are helpful, answer questions and don't make you feel like you're wasting their time. I know it's weird to talking about customer service when talking about medical facilities, but it really is a rarity nowadays. I've even moved and I still trek here just because the customer service and medical expertise. Anytime I've had to come here I was seen on time or no more than 10 min after my time (shocking, I know). The technicians are helpful and explained every part of the process, which made me feel better overall. So, I hope you never have to come here but if you do, I think you will have a good experience.

Weill Cornell is my preferred hospital system! My experience with Weill Cornell has been stellar…read morefrom the moment that I called to make my appointment. The scheduling personnel was able to promptly pull up my doctor's order when I called and put me on the schedule at a date & time that worked for me. The date was more important than the location in my case. The customer experience was impeccable with two reminder calls and app notifications. They were able to communicate with my doctor's office to confirm what type of contrast was needed for my study. I checked in through the app the day before my appointment and as a result only waited a few minutes before being called back by the technician. I am a hard stick but the nurse listened to me and was able to place the IV without too much struggle. The technician confirmed the reason for the study prior to me getting on the table. He gave me a radiological marker to apply near the area of concern. The study took 5 minutes then I was on my way with my post-discharge instructions in hand! I highly recommend this imaging facility!

Dr Kolb is the best, smartest, professional ever. I highly recommend him. He has a very good…read morebedside manner.

Dr Kolb worries about his patients. He is very thorough. He guides you through information to…read moreassure you you understand results. Very patient and kind. Thorough doctor. Highly recommended to me by my gynecologist. Have been seeing for all mammograms annually for over 27 years.

I was running late due to train issues for an extremely important appointment. I missed the grace…read moreperiod (fifteen minutes after the appointment time) by the time i arrived. Shirley truly went out of her way to ensure I was seen at this same location. In addition, she was able to get approval to delay my copay due to the fact I'm awaiting a new debit card in the mail. Shirley was patient, sweet and extremely compassionate. She didn't have to go the extra mile for me, but I'm forever grateful that she did. Shirley, your kindness will never be forgotten!!! Denisa, the technologist, was a sweetheart!! She put me at ease. I thanked her for still seeing me. The team here really cares about their patients and it shows. You all are truly angels!!!

Jackson's Heights. The place is packed with seniors and non-English. The staff speaks down to…read moreeveryone. I went there for CT and XRay. I questioned the info they were asking for, and they had an attitude and said you want to be covered right? It's no-fault. I don't have to give my personal insurance card. All His panics who don't know the difference between George and Jorge. Now I am going to try Lenox Hill on 77th Street.