Easy check in with a nice staff plus the tech was awesome. Everyone explains everything completely…read more There was a long wait and the bathroom was dirty were my only complaints. I liked the private dressing rooms with lockers and spacious waiting areas. Nice location. I recommend it.

Lenox Hill Columbus Circle Imaging I had a very…read moredisappointing experience at Lenox Hill Imaging due to the way the office was managed. Despite calling twice before my appointment to confirm everything, I was told upon arrival that I would not be seen for what should have been a routine appointment. This manager (Njama Terry) dismissive, and spoke to me in a disrespectful manner rather than trying to resolve the issue professionally. In addition, the office was running over an hour behind schedule, with little communication or apology for the delay. Instead of demonstrating empathy or offering solutions that are constructive, the customer service I received was poor from start to finish. Overall, the office appeared disorganized and poorly managed due to this person. Patients deserve to be treated with respect, especially after taking the time to confirm their appointments in advance. I hope management addresses these issues by improving communication, professionalism, and the overall patient experience.

I don't really review medical centers etc since I work in healthcare, however it was interesting…read morefor me to see all of the bad reviews about this imaging center. They were easy to schedule with, sent me all the paperwork ahead of time, told me how much it would be ahead of time, all the things. I arrive at 1:47pm for my 2pm appointment. The CT tech came and got me as soon as I checked in. He was a great tech told me everything I needed to know. And I was out of the by 2pm - before my appointment was even supposed to start! I thought it was seamless- as long as you do your part--- fill out your paperwork ahead of time (which they message you countless times about), arrive 10-15 mins before then you should be golden.

Save your life, the worst experience I have had in my whole life at this facility and almost died…read more I went there for a cat scan and the place was packed and not enough staff and when the technician came he looked overwhelmed and started to complain how he can't do everything on his own. He took me to a small room and started to look for things in the draw and when he finally found, he injected me with saline and walked out from the room, leaving me all alone. I started to feel unwell right after that, my blood pressure dropped and I started to go in and out of consciousness, sitting in that small room with no one to help me. It was just horrifying, the energy was leaving my body and I knew that something was very wrong. At some point I saw someone passing by in front of the room and I waved for help. The next thing I saw was a doctor saying "I don't like what I see". I was so scared and didn't understand what was happening to me. I didn't realize that I went into shock. When the doctor tried to give me epi pen shot (life saver), he injected himself instead of me not once, but twice. Finally I received my life saver epi pen on a third try. He was yelling "call the ambulance for her and for me". What was really horrible like 5 people were standing in front of this room and just staring at what was happening to me. Where were they when I was left all alone in that small room? Finally the ambulance came for me and the doctor. Also, while I was in ambulance I could hear people saying that I received contaminated substance and they gave me two more epi pen shots and the shivering of my body was so bad I was never scared like that moment in my whole life. When I arrived at the emergency and they took blood right away to make sure that my organs were not damaged from contamination. It took me two months to get back in some kind of a normal. I spent the whole day until evening at emergency while they stabilized my condition. As for Lenox Hill Imaging, they never called to see if I was alive. When I called they said a few words, nobody wanted to take any accountability what happened to me. They tried to hide like it didn't happened. I requested report to see what I was contaminated with and they refused to give it to me. They were only repeating that I was given saline and they told me to talk to Compliance at their Corporate Department. The corporate was even more evasive, they were just typing what I was saying and told me that they will get back to me. They didn't, I had to call again and again they didn't say much. I realized they just want to cover this without taking any responsibility and I stoped calling them. This experience was the worst that I ever had, no accountability no sorry, they just pretended like it never happened. I went to get a cat scan and this is what happened to me. You don't get into shock from saline, it has to be contaminated. Still when I write this, I can feel how horrible this experience was and I don't want anyone else to go through this.

Dr. Mitnick and the other doctors at this facility are the BEST. The deliver outstanding care and…read moreprovide the maximum comfort that can be this experience.

Dr Julie Mitnick misdiagnosed a malignant tumor causing me to need radiation and other medical…read moretreatment which cause me years of chronic pain and suffering. Her behavior, after have finally determined it was cancer six months later, was uncaring at best and lacked any sort of empathy. She should not be practicing as a doctor.

I had to have a fine needle biopsy of some nodules in my neck and was very anxious. Both the…read moreultrasound technician and the physician performing the fine needle aspiration were spectacular!. they were kind and patient and understanding and especially tremendously competent. I literally felt zero pain. The office was clean and Lovely and I waited less than five minutes. I am so grateful for the care I received here.

They don't tell you until you request a copy of your MRI and then they charge you $25 for itread more

My husband came here for a very specialized cardiac imaging test (results are in .... normal!) FYI…read more- There is a parking garage right across the street from the center, we parked about a block away. We were greeted promptly, filled out some forms and waited for about 20 minutes. The office staff is very professional and accommodating, there was another patient there who was very anxious and they were so caring with her and her family. Once my husband was taken for his test, the nurse came back to tell me he was getting prepped and the test would take about an hour and a half. The waiting room is well equipped to anticipate family members needs, they have adult coloring sheets along with kids coloring sheets too! I was tempted to start coloring. They have IPads to borrow while waiting. They also had a charging deck and chargers (that I definitely needed) The nurse came back halfway through his test to give me an update as well. Overall this is a great imaging center, hopefully we never have to return.

Another day another test , but this one was long and painful for our son. The tech was kind enough…read moreto accommodate our son and front staff Mackenzie was helpful & very friendly!

This was the best money spent! Calmed my nerves, kept the baby gender a secret out of the…read morethoughtfulness of our amazingly knowledgable tech Venice, and got to leave with photos and a recording of a heartbeat. Will go again for sure!!!

I have had sonograms before at other facilities, but I wanted the private experience. I went there…read moretwice and they weren't able to give us not even one clear picture. They made an excuse every time. The staff is nice, but you will leave disappointed.

This MSK location is a convenient one due to being nearby the 6, E, and F trains. This building…read morecontains lots of different services such as Gynecology, Gastrointestinal, Port Labs, and Chemotherapy (Infusion). There are 11 floors in total and the elevators here come relatively quick. It is certainly a busy location. There will and may be times where you are waiting a while to be seen based on the type of appointment that you have as well as the time your appointment is scheduled for. Pack your patience when coming here but it is worth the wait. The quality of care is great here because the clinicians here are genuine, empathetic, and professional. I would recommend anyone who is in need of Cancer Care to come here for treatment, etc. especially if you want an alternative for the Main Campus or KOCH locations.

This is one of MSK's bigger locations and it encompasses a variety of services within one building,…read moreincluding medical consultations, blood work labs, chemotherapy, and radiology. It is likely that you will spend the full day here, which on a good day will mean 1-2 hours behind schedule and on a bad day will mean waiting in between your services for up to 4 hours. The chemotherapy is usually overbooked and the treatment rooms are quite cramped and only partitioned by curtains. It's not my favorite place but it gets the job done and the nurses are always very kind and make sure you get enough warm blankets. Located right across from the 53rd/Lexington Av station (E/M) and two blocks away from 51st St (6) station.

The visit to Midtown Sports Imaging was great from the ease of making an appointment, the imaging…read moreitself, to getting results the next day. Staff are so kind and considerate. Getting an MRI can be scary, this was the best experience I've ever had getting a scan. I highly recommend this place!!!

Just wanted to add that Lawrence (the owner) was extremely helpful when I had an issue with…read morebilling. He walked me through the billing issue step by step and basically made sure I had my $. It was truly a above and beyond thing to do when I (as it turns out) I was not only wrong, but clueless. Lawrence basically adopted me/solved my issue for me and ensured I wasn't out of $500. Very thankful for that. You can feel good about getting an MRI from Lawrence and Midtown Sports Imaging knowing you'll not only be physically taken care of, but receive personal customer service that is often missing from larger corporations. 5 stars (once again) without question.

Dropped in for a Covid rapid test around 9/9:30am on a Sunday before I was planning to see some…read morefamily and the receptionists all greeted me (and every single other person) as soon as I walked in to ask what I was coming in for / direct me where to go. They have the iPad stands that make for an easy check in and once you sign in the receptionist will reconfirm what you're there for / any other questions. I waited ~30 minutes and there were probably 10 people before me. It was super seamless and quick, and I felt like the receptionists were very communicative and helpful. One of the most seamless CityMD experiences I've had. Got my results via email around 45 minutes after. Would come back if needed.

This morning, I waited 45 minutes for a tech to do a strep test. After 45 more minutes passed I…read moreneeded to go pick up my son from camp across the street but the doctor had not been in to discuss results with me. I went to the front desk to explain my dilemma. I asked if I could go get my son quickly and return. I was told that if I did so I would have to get in line behind every person in the now crowded waiting room. I asked if I could return the following morning but was told I'd have to pay an entirely new copay. I asked if I could have my copay refunded since I never received my results and she said that was impossible since they had already taken my vitals. I asked if there was a customer service phone number I could reach out to, to which the young woman at the desk responded "for what?" (with a shrug). I asked if there was anyone in the practice I could appeal to, to which she said (with a smirk) "I'm the general manager on duty." So here I am, $75 and 90 minutes of my life lighter with no idea whether I have strep. I have no idea if this manager might have been able to pull some tiny string to help me out in my situation (though I imagine she could have) but what struck me more was her utter lack of empathy or interest in my problem or willingness to even appear to want to help me troubleshoot. To be sure, as I got more upset and desperate, she almost appeared to enjoy flexing her power in the face of my helplessness. Hooray for good customer service.

My opinion is still forming about this place as it's still early but I don't like how they DON'T…read moreprepare first time clients, on what to expect, so here's a heads up; be prepared to be completely NAKED in front of the thermographer AND when they send you the images and results be careful opening them in front of anyone you're not comfortable showing because the images are detailed and other images pretty much show your nude pics in greytone. No warning in your email about those, another heads up. I had googled what to expect in thermography and I saw images are patients in between curtains covering their midsections so I was surprised going there.

Absolutely love this place! I had thermography with Tammy. I can not recommend having this done…read moreenough. I was amazed at how much information you can get from these scans. Blown away!