My mom was a resident in the Neighborhood, which is where family members with dementia live. She…read morelived at the Belmont for four years during which time we was cared for with love, kindness and enthusiasm from everyone who worked there. The staff, from the director to the Pals and the kitchen staff -- are so amazing. My mom just passed away last week, and I am writing this as a thank you to the many people who made my mom's life as pleasant as they could. My mother was a cantankerous Jewish woman from Brooklynn who always found things to complain about in life, and she never complained once about anything at the Belmont! I only have praise for Belmont Hollywood. I cannot recommend this place highly enough.

For the last couple weeks I've been touring facilities in search of a permanent home for my…read moregrandmother and so far this place stood out for a number of reasons. First, the staff were incredibly welcoming and kind. Second, the facility was impeccable--the rooms, hallways, bathrooms, dining room, etc. They were kind enough to offer us a meal which was phenomenal.

How nice that you are reaching out - a year later! When I brought up these concerns at the time,…read moreno one cared. Now that you see there is a review posted, you suddenly want to resolve the matter. There is nothing to resolve. Your actions spoke for themselves. The excessive billing, the cold-hearted treatment, the utter disinterest in the concerns I voiced - I still recommend that families do not put their loved ones here.

This community was so clean when I visited, the residents all looked so happy and engaged. Others…read morein the area don't have that home and welcoming feeling.

Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

My mom has been there for 5 years. She is amazingly happy. She was incredibly reluctant to give…read moreup her home and full independence but once she settled in, she really couldn't be happier. The staff do a great job keeping her healthy and well fed and entertained. It's truly an awesome place.

My mother is bed-bound and needs 24 hour care due to advanced Multiple Sclerosis. She has been…read moreliving at Eilat's Manor for several months now, and she is so happy there. The caregivers are experienced and supportive, and my mother considers many of the caregivers as well as the fellow residents to be her friends. The house itself is attractive and well maintained, with pleasant outdoor areas, but the special thing about this house is the friendly community environment. I've been especially impressed with the staff's willingness to buy and prepare the foods my mother prefers and to be flexible with timing of meals, bathing, bedtime, etc. I know that she would not get this level of personalized service in a larger facility. Eilat (owner) and Naome (manager) have very busy schedules, but I know that they check in often because I run into them frequently when I stop by for visits with my mom. I've always been able to reach them when needed.

I was there for a year an I did not belong. I am not or have altimeter. They left me in poo for…read morethree days. I could not reach my Wheelchair. Plus the staff didn't know what to do or had to speak English. They didn't know how to care for people. Especially when they were CNA they where caring for.

The care, respect and attention to our father has been outstanding. Many thanks to the wonderful…read morestaff and administration.

1)Inappropriate dispensing of resident's medication…read more 2)Staff failed to give residents daily medication treatment in timely manner. 3) staff is not properly trained. Report to Community Care Licensing. Have investigate of the complaint. Staff who was responsible giving medication to the residents was fired.

1 1/2 minute read; As you may know by now, I'm connected…read moreto Courtyard Plaza by virtue of David, my brother, who's been living here for about 4 years. I live about 4 miles from Courtyard and when possible, I visit David. This visit, I made it a point of joining David for lunch, since I used to be Food Service Director in many Los Angeles facilities. So this was my main focus today, Friday July 11. And what a wonderful experience it was! Earlier, at the reception desk, I paid a $10 fee for lunch and it was well worth it. There were two entrees to choose from but before being served, a nice waitress, Gisele, came by and asked what we would like to drink. I chose Cranberry juice & David chose a tea. Within a few minutes, we were first offered a beautiful salad with a choice of dressing. After that, we were offered a choice of two entrees. David chose the fully loaded Hot Dog with sweet potato fries. I chose the Clams Alfredo. Both turned out well prepared and delicious. We enjoyed the delicious Lunch and each others company. There were several Ladies tending the tables and all went well. Thank you, Dining Room Staff: Gisela Catalan, Rubi, Maria and there was one more. I'll get her name and include it when I update next time.

The Ladies That Directly Serve The Tennant's For Food ,Cleaning, Personal Needs Truly Put Their…read moreHeart Into Their Work , As For The Rest Of The Staff And Management , Their Nothing But A Bag Of Deceptive Liars/Con Artists/ Self Centered Egotistical Less Then Human Trolls Placing The Dollar Over Truth And Integrity. If You Favor Bed Bug Infestations Disgusting Stained Beds, Furniture And The Sweet Smell Of Old With False Promises Of A Resolve Spued At You , Well Then This Is The Place For You !!! Having Only Been Here Just Over A Month And Going To Numerous Doctor And ER Room Visits To Cope With The Ongoing Bed Bug Infestation In My Room, I Believe A Vacation And Financially Crushing LawSuit Is In Order !! stay Tuned I Will Up Date In The Coming Days !

I'll have to say that I'm a patient here at Avalon and I have been treated with nothing but respect…read morefor my well being they look out for their patience they always try to provide good respect for care for their patients always with a smile... I would like to give a special thanks to these nurses who have been there for me, NAYELI, MISS D, CAROL, JUAN, ADELINE, DALIE, CRYSTAL, CANDY, VICTORIA, VICKY, PATRICK, CHARLES, NATALIE, PRIZZY, MALIK, CALVIN, COSMO, ALDO, GREG, MARGARITA, VALENCIA, TAMIKA, NIKA, ROBERTHA, RAFAEL, VANESSA, ALEXANDRA YANET, and others I forgot to mention... I would also like a thing all those from activities so I've been great and filled my heart with full of joy, DESTINY, BRITTANY, KIMBERLY, SILVIA, SARITA, NATHAN, AND VALERIE... Thank you so much for your care my health and my well-being I'm feeling up my heart with joy I really appreciate all of you guys..... I would also like to thank everyone from social services, JEHERUZA, LESLIE, VALERIA, KIMBERLY, KRISTIE, CRYSTAL, GLEN, HANNA, DANIELA, ANA and everyone from administration, an from therapy thank you for all the hard work you have been doing with me to make me walk again and to help you made to help me try again also God bless all of you you guys are all in my heart and I will always have you in my heart and prayers you guys are a lot of blessings for being the way you guys are thank you I say this with all true love...... ‍

The staff here is so caring. Everyone is positIve and helpful. Felicia the nurse is a beautiful…read moresoul, and so patient and kind. If I had to be in a care facility, this is the one I'd choose. God bless the entire staff. I'm so deeply appreciative.

The employees are very kind and caring. Barbara G in the dining room is great. Always there to…read moreassist and always has a kind word for everyone. Also the pals in neighborhood 1 are wonderful. I'm convinced that the employees are a main reason that my mother has thrived!

Belmont Village Encino is amazing. I could write a two page review on this Senior Living home and…read morethe terrific staff that works there. It's been almost 7-months since we moved my mom into Belmont and she's finally adjusting thanks to the team. My mom has dementia and it has been such an emotional rollercoaster finding the right place for her. The team at Belmont (Kate, one of the directors), the pals, Lynnell, Linda, Lydia, Jeffrey, Olga have helped my mom adjust and also rode the emotional waves I have gone thru putting my mom in SL. My mom and I are best friends, so I was so scared to place her somewhere, these guys couldn't be better. We go all hours day and night to visit. We eat dinner regularly at Josephine's Kitchen (the dining room), shout out to Barbara who is one of the servers we love. In addition, the activities they offer keep my mom busy and happy. It took her awhile to make friends but now that she has she looks forward to the daily events and weekly trips. Honestly, I love the residents as much as the staff and I'm ready to move in myself, lol. We know everyone on a first name basis. Team members like Joyce and Sophie help my mom get dressed and take her to the bathroom when she needs it. Like I said, I could go on. What you get for the price is exceptional, IMO. It's such a hard transition seeing your parent with dementia move into assisted living but if you need a place, this spot is home. Sarah *** I wanted to address a couple of things I've seen in the reviews in case you're considering moving your loved one to Belmont. First, is Belmont clean? YES, Belmont is very clean. I think Carmen (one of the cleaning staff) does a terrific job. As far as my mom's room being clean it's really hard to keep up with her. With her dementia there is often clothes all over the place and food on the floor. It's impossible to keep up with her. Belmont is great at trying, and the residents are all very clean. Second thing, is there enough staffing? Yes, in the 8 months my mom has been a resident of Belmont I've seen a huge improvement. They have added a lot of staff. Lance the director has made a big push to hire new people and it's made a big difference. I do think this was one area Belmont needed to improve on and they have. Lastly, wanted to shoutout more amazing Belmont employees. When you move your parents in be sure to get to know this great team - they will take good care of your loved ones: Carmen (nursing), John, Krista, Diamond, Jessica, Jelena, Roxanna, Rahim (nurse), Fernando and Mario (they are the terrific drivers), Yadera, Beatrice, Marnello, Rosario (she's worked there over 20yrs), Lauralynn, Perla, Sara, and Gabriela.