Horrible service. I waited for over 35 minutes to get a cashiers check only to be told to get in a…read moredifferent line that took an additional 30 mins! I have multiple accounts with WF and this is by far the worst branch I have been in.

This is one of the easiest banks I've ever gone to and it's a shame that I'm not in the area more…read more I used to come here when I had to work nearby. You can walk in at almost any time of the day and get assisted immediately. Everyone who works here is really nice and they always give you lollipops (even if you're not a kid). #Yelp365 - 70/365

Waited for 30 minutes to speak to a banker, and the two that were available did not even…read moreacknowledge me

Nicole was amazing when I visited this location on a Saturday. It was a little busy. She helped me…read moreget my cash checked and waited while providing me a phone charger to use so we could verify it. (It was a personal check and I had no account) She was very patient understanding and polite about the whole situation. All the other bankers were very nice as well. Thank you!

I really wish that I could give this bank branch 0 stars. It is the absolute worst. The ATM machine…read moreoutside barely works. It's very inconvenient.

I came in to open a savings account and was told I had to see a banker. I sat there for 20 minutes…read morewhile she sat in her cubical. The time I was there I saw her converse with 2 men, whisper on her phone and help no one. I finally asked a teller how long it would be to see the banker, she walked over to talk to her and came back. She said she could help you in 5-10 minutes. That would have been 30 minutes that I had waited. I decided to forget the savings account a just deposit the money in my checking. The only reason I'm giving 2 stars was because the teller Maria was very nice. FYI the time I sat waiting only 5 people came in and Maria helped them.

This Fidelity bank is located on the corner of Bill Carruth Parkway and Wendy Bagwell Parkway in…read moreHiram. There is a small shopping strip behind here that has various businesses including a vape shop and a storage unit place. On the one side of this band is a LGE community Credit Union. On the other side there is a Little Caesars Pizza, a Thai place and a Firestone Auto place. Across the street is a RaceTrac and an ALDI. According to Google there are at least 18 Fidelity branches in the state of Georgia. This is the only location in Hiram. The next closest location maybe in Marietta on South Cobb Drive. I like Fidelity in that they are a Big "little" bank. They're big enough to be one of the big players like Wells Fargo or Chase but not so big that they lose that human touch. When I walk into a Fidelity I always feel like I'm walking into a small town bank. There are always people that smile and greet me like they've known me for years while nearby there is usually a plate of cookies, snacks and coffee. It may not be much but in a world where you can easily sit on the phone for half an hour just to tell someone that the storm knocked out your cable and you can't watch Games of Thrones....being able to pick the phone and talk to a live person and have that live person know who you are...well that's priceless....thanks guys and keep up the good work! 1214th review 2/13/2018 134th for 2018

Family savings and credit union did great when getting our loan put together and taking care of…read morefinancing our vehicle. There was a miscommunication between the insurance company and family savings and credit union that caused frustration, particularly when family savings credit union added insurance to our loan principal. After seeing my dissatisfaction online, I was contacted by the head of the Lending department to collect the proper information and took care of the issue. My hope is that they would have contacted me via phone initially instead of just sending me a letter that had stated that they had added this premium, a simple discussion in five minutes would have alleviated any of the frustration. Currently, all the matter is resolved and I have updated my review of the organization seeing as they have dealt with the situation accordingly and shown genuine concern and care for my business.

From the owner: Family Savings Credit Union.... Where your money grows with you and your family, and membership…read moreallows all member-owners to prosper. The concept of a credit union is one where people can get better financial services by pooling their resources and working together. In 1951, these principles were brought to Gadsden, AL, when a group of seven Goodyear Tire and Rubber, Inc. employees each pulled $5.25 from their pockets and chartered Family Savings Credit Union. Since that time, Family Savings has grown to over 65,000 members with eight branches located in Alabama and Georgia. We still serve the employees of Goodyear, but we've extended our family to also include: Alabama - Persons who live, worship, work (or regularly conduct business in), or attend school in Etowah, Marshall, DeKalb, Jackson, Cherokee, Calhoun, Cleburne, Madison, Blount and St. Clair Counties, Alabama. Georgia - Persons who live in Bartow, Catoosa, Chattooga, Dade, Floyd, Gordon, Haralson, Paulding, Polk and Walker Counties, Georgia. Today, Family Savings Credit Union is still driven by the same mission: Not for Profit, Not for Charity, But for Service We are dedicated to giving members a lower cost alternative to the traditional banking system. Members, not profits, have always been and still are our top priority. We are equally dedicated to providing state-of-the-art products and services backed by personalized member service. Like a family, we want to make sure that all our members succeed...

I've been banking with LGE for 12+ years and I can't rave enough about this credit union. We not…read moreonly have our checking and savings with them, but our mortgage and have had several loans with them. Their rewards program with their Visa Platinum is great! They have always exceeded our expectations. I've even introduced several of my friends who now bank with LGE and they always thank me. I've never had any issues at any of the branches either. I use the Wendy Bagwell/Hiram branch most often. Best credit union EVER!!!

Left the big bank world back in 2011 and have never looked back. I honestly don't know why anyone…read morewould stay with the big mega banks and all their fees and poor service. LGE has some of the warmest and friendliest people ever. Their online banking app is second to none. Most recently, I visited the Hiram branch and worked with Ron to open up a Money Market account and a 30 month CD. Their rates could not be touched during a special offer they were running. Ron was extremely personable and helpful and really made the experience not just pleasant but, fun. I cannot recommend these folks enough.

I visited the Bank of America Hiram location today to make my usual first-of-the-month withdrawal…read more I always come prepared with a written note that clearly outlines how I would like my cash broken down. It looks something like this: $100 x 5 = $500 $50 x 4 = $200 $20 x 5 = $100 $10 x 10 = $100 $1 x 100 = $100 Total = $1,000 I do this to make the interaction smoother and easier for the associate. Initially, I went to the employee I typically see, but for some reason, she did not seem to understand the note this time. Since this is something I do regularly, I found that a bit surprising. I decided to wait and go to another associate instead--and I am so glad I did. It was my first time working with Yvette (Associate #773), and from the moment we exchanged "Good afternoon," she reviewed my note and immediately understood the breakdown. That impressed me, especially since it was our first interaction. She was extremely pleasant, professional, and easy to communicate with. Please let Yvette know how pleased I was with the excellent service she provided at 12:11 p.m. today. I truly look forward to doing business with her again. And I must say--I absolutely loved her smile. What a pleasure it was to meet her!

Let me start off by saying I am Disabled. My wife was told that since they CLOSED the Drive Thru…read morethat all I had to do was pull into the handicapped parking and call inside and someone would come out to me. Seems that the drive thru would be easier. So today my wife pre-called them to let them know I was coming in and was told by "Jenny" that they would come out to me when I got there and called. I get there within 15 minutes of that call. Called three times and no one picked up. I then hobble myself inside and call again and can barely hear the phone ringing in a far office. There are 3 employees visible, only two of them working behind the counter. One of them is the manager. Here it is a Friday afternoon, 3 employees only two of them behind the counter. Piss poor employee management before a Friday rush! I tell the manager that I am not happy and he blows it off, oh well. So it seems lying and poor customer service is the new norm for BOA. When I asked if there was a number to call and complain I was told NO. Maybe I would get a customer survey to fill out. When I asked if there was a way to make sure I got the customer survey the manager said no it was random. Again Horse hockey! Well here is the phone number for the VP and his email address. If you want to complain, light him up and let him know of the POOR customer service and rudeness of the Manager if you experience it. Bryan Jackson (770) 238-6085 Bryan.Jackson@bankofamerica.com

Always very helpful anytime questions answered quickly. When wife was sick was very attentive for…read moreour needs.

Thank you memberfirst credit union. I was scram recently and the care they showed and gave me was…read more1st class. Thank you