I had allergy and asthma testing the nurses were friendly and attentive. They were super…read moreprofessional and helpful as their work day came to an end. It seemed they figured everything out in one visit and shared multiple payment options and rebate type ideas. I called with follow up questions and they responded promptly.

Great experience with Dr. Hartel, not so great experience with communication. This place takes too…read morelong to follow up and answer questions. Their portal isn't even a real MyChart and they do not reply back. You have to leave a message over voicemail to your doctor's nursing team which they claim takes 72 hours for them to respond. I left one a week ago and they never followed up. So frustrating.

My children and I have seen Jody for a few years now and I couldn't be happier. Both of my children…read moreneeded to have allergy testing at the ages of 7 and 9 and the nurse took time to explain to the kids what was going to happen which put their stress at ease. Jody also takes time to listen to our concerns and explains everything. All staff is very professional and kind.

I had such a good time at their Penfield location I thought I'd try here. The nurse was super…read morefriendly, the Dr seemed on point with recommendations. The office was clean and well managed.

They DONT answer the phone...how is this acceptable in any universe? Wait times BEFORE 12…read morenoon...32 minutes then 28 minutes. After 1:15 when they return from lunch 4 calls..ea longer than 15 minutes...they do NOT answer any phone calls. What an absolute joke!

The office recently moved to Cedarwood Office Park, and has never been better suited to the trade…read moreof helping those with allergies. The new floors are fantastic, the space is better, the seating more comfortable, and it's generally a better experience. As per usual, the staff are typically very friendly and courteous. I definitely recommend this group to anyone needing treatment for allergic rhinitis or asthma. I've been with them for three years, and will be as long as necessary for treatment. I recommend Dr. Quaidoo for newcomers.

From the owner: AAIR has been providing top quality care of adults and children with asthma, and all forms of…read moreallergy since 1985. Our board certified doctors and providers are specialists in Allergy and Asthma Care. We take pride in offering advanced, comprehensive forms of diagnosis and treatment based on evidence based medicine, which is individualized to each patient's unique needs, and strive to minimize medication requirements. We specialize in treating a full spectrum of allergic conditions. AAIR also offers an infusion center for convenient infusion therapy for multiple medical specialties, and offer cutting edge asthma biologic therapy, as well as immunotherapy (allergy shots). We have office locations in Brighton, Perinton and Canandaigua

Very caring took time to evaluate and understand concerns…read more Office pleasant accommodation

There is a new person up front, I believe it was Hailey? She was so sweet and accommodating. I have…read morenever seen someone interact with children so well even with a room full of people and a long line. Just want to give her a shoutout because she was amazing.