One of the only banks that have true free banking. No need to do special deposits, or have minimum…read morebalance, or count how many transactions you use. Plus the atm card is nice and bright unlike some of the other big four. Have to be careful there aren't as many atms around but I don't use cash much anyway.

There's not much you can say about a bank. Everyone hates them. Especially when you have to…read moreactually enter a branch. As much as I hate banks, I can't really fault this branch. Although it is located on Concord's busy, Majors Bay Rd, the line-up is usually acceptable, and moves fast (fast for a bank, anyway). The customer-service is attentive and helpful. In fact, whenever I've entered the branch there has always been someone there to greet me and ask if they can help in any way. There's a pretty comfy waiting area if you need it, and the large size of the branch ensures you never feel uncomfortable, even when standing in line. If you live in, or around Concord, and are a member of the Commonwealth Bank, this branch is unbeatable when it comes to fast, friendly customer-service. Happy banking!

Located on Hampden Rd, the main strip in Artarmon across from the railway station…read more Staff are very friendly and happy to assist in anyway they can. Most of the times i visit there is hardly any lines! Bonus! So if you need to bank or chat to a real person, why not stop by this branch to get your problems/ issues sorted out.

Having preciously given my custom to both Commonwealth Bank and HSBC, I can say that NAB is my…read morefavourite. All the tellers are lovely, helpful, and don't seem in a hurry to get to the next customer (no matter how long the lines are), like the other banks tellers do. That's some good employee training. That, and they have good, flexible options for storing my money, and generous interest rates for the savings accounts. As well, don't you just love their advertising campaign? Breaking up with the other banks? Genius.

I never thought I'd say it about a bank but yes, I'm a fan of HSBC Bondi Junction. Everything about…read morethe experience of banking with them is excellent. In fact they are the absolute opposite of all the things I usually associate with banks. For me the experience of banks had always been long queues, rude and unhelpful staff and fees, fees, fees. While HSBC Bondi Junction is always a relatively quiet branch, or at least it is every time I've gone in, the queues if there are any are one or two people maximum. The service is efficient and the staff are friendly, helpful and extremely polite. I opened an online savings account with them and I pay absolutely no fees. None, zero, zilch. No matter how many times I withdraw money from atms, or pay by etfpos there are no fees. HSBC is the opposite of everything I associate with banks and I love them for it.

This bank, and specifically this branch give you the feeling you imagine you'd get from small town…read morebanks "back in the day". The staff are just so lovely, they really do anything within their power to help you. Located near the historic Watson chapel and in the same building as the cafe, they are a great branch.

Who honestly enjoys going to the bank?? Most of time you end up standing in a long queue under…read moreflorescent lightening just in order for someone to tell you that, indeed, you're pretty darn broke. Commonwealth has not provided me with the best experience in general, but the staff at the Glebe branch is the single redeeming factor in my overall banking experience. The information desk became my best friend early on when I was urgently trying to figure out how to wire money between my Bank of America account and Commonwealth account. Seemingly one's own money should be accessible where ever he or she happens to be in the world, right? But because these sorts of things are never as easy as they should be, I stuffed up and ended up costing myself nearly two hundred dollars in processing fees. NOT IDEAL. The staff there at the Glebe branch helped me every step of the way thereafter, and though there was nothing they could do about my previous loss (occurred on the American end), they advised me of the best options moving forward. After the third time I went in, the manager knew my name and was always more than happy to answer all my questions. I was even permitted to come behind the counter in order to use their computer for online banking instead of having to pay the processing fees associated if the teller were to help. Here's to the customer service aficionados who work hard to smooth out the Commonwealth bumps. Keep treading water, guys... maybe at some point it will pay off!

One of my best banking experiences. The ladies are very helpfulread more