Do not use this office if you value your health or wallet. The therapist refused to listen to me and my issues. She insisted I had "back problems" when my complaints were hamstring related. I had to return to my doctor to get proof there was nothing wrong with my back. By that time I had paid for a number of visits, spent time on exercises I did not need, and delayed valuable treatment. She also insisted one of my legs was shorter and had me wear a shoe insert. This caused a great deal of pain and exacerbated the real issue, which I only found when I went to a knowledgeable therapist. One hip was rotated forward and causing FUNCTIONAL leg length discrepancy, not structural. A qualified physical therapist should know the difference. This borders on malpractice in my mind. Years later, my husband unknowingly selected the same office. He paid a co-pay the first visit, Then, the billing agent told him that between his primary and secondary insurance carriers, no co-pays were due. He would have willingly paid his portion at time of service if he had known. Months later he received bills for back co-pays due. After hours, literally hours, trying to understand their billing and insurance payments, I we received a letter in which the billing agent acknowledged there was a difference between what they said he owed and what the real co-pays were. This was after I found two instances where the office kept insurance carrier over-payments. And they did nothing to help his physical issue. read more