What a great bunch of guys! We had them install our gate about 3 years ago and it still looks…read moreamazing! Great quality work and very responsive! Much appreciated!

Ran by a bunch of scammers. beware…read more they use services then do chargebacks based on materials that they had used and claimed. would NOT recommend working with these people.

I hate doing this, I almost never leave a bad review. But it has been months now. At the end of…read more2024 he refinished and remounted my main front gate to my home. Everything went great. Appeared to be a quality job. Jared was professional and responsive. Fast forward a year or so, in November last year the gate started falling (the top anchor bolt started loosening) and the gate has been hitting and rubbing. Pretty soon it won't be able to latch. I reached out to Jared immediately via text several times. Even offered to pay him, though clearly this was a faulty install. No response. Called him, no response. Eventually by some miracle I got him to answer after 2 months trying on and off, he said he was in an attic and couldn't hear me. I could hear him. Then I couldn't get him for another week or two. Got him one more time and as soon as he heard my name and property address he hung up. Now I think my calls are being blocked. I haven't been rude or unreasonable, just wanting to know if he can come fix my gate. Apparently Precision Ornamental has no other recourse for any follow up besides Jared. I think he's the owner and only staff member. No office staff, the website email option didn't bear fruits, and the physical location says they are located at the Staples Office store in Washington. I haven't been to check it out, but I think it's phony. Jared appears to be alive and not in any distress, I have spoken with him, but he refuses to answer further or call back. Just goes straight to voicemail. Jared if you are reading this, I will gladly take down this review and post a better one if you will call me and come to my house to fix my gate. I don't think it will be that difficult, so to avoid a job like this seems completely insane. I intend to pay another gate contractor within 2 weeks of this post if I have had no response. I already have calls in to a couple. Until further notice, if anyone is considering Precision Ornamental, I would avoid them at all costs. There are plenty of quality contractors out there. Again, if there is some extenuating circumstance (death in the family, etc) I am very sympathetic and will happily change my tune. Respectfully offered, Brady Platt.

I received an estimate for a wrought iron gate to be installed in my backyard existing fence. Long…read morestory short communication started off pretty decent but then Jerrod would not return my messages or at best one message for every 4 or 5 of mine. On Sept. 9 he told me it would be installed in 4-5 weeks which later side it should have been installed on Oct 14. Today is Nov. 12, almost one month later and still nothing, and he has not responded to my last 3 messages. Complete flake. Consider taking you business elsewhere or you may go through the same ordeal I did. I will find another company to install my gate.

As a new homeowner, I had several projects inside and outside of the home; a couple were VERY…read morecustom jobs. I'm sure their production team, all played a role, but the fabricator/installer that I dealt with the most was Wes. Wes was always very professional, very knowledgeable and very patient and responsive with all of my requests and changes.... I wish I had more projects that they could help me with.... These guys are always busy, but I suspect that is because they are so good at what they do - I would recommend them to anyone!

We had MacArthur welding fabricate 2 gates for our back patio. These are custom and turned out…read moreamazing. We love them. Businesses in the construction industry in southern Utah are incredibly busy and it did take a long time to get them with a little bit of communication. But in the long run we sure are happy with them and how they helped us.

Antonio installed a gate and railing. Did a great job. Pricing was best. Did a great job! Thanks!read more

I don't know where to begin. Our project started in March and has been kind of a nightmare. We just…read moreneeded two gates for either side of our small house. It took many months to get any of it done. We noted that neither gate would close because the posts were too far apart. The fabricated door look like it had been cut with a jigsaw. Antonio then took the door to "fix it" and he's nowhere to be found. So now we have half of the yard has a gate that won't latch. The other doesn't even have a door and we now have to spend money from another company to get a door and have them fix his work. Additionally, the "powder coating" is already chipping off. We had paid the balance on his word that he would get it fixed and knowing he was new in this type of work and probably needed to pay his installers, etc. I would even be grateful if we could just get the other door back and at least have something to work with. This debacle is costing us thousands of dollars. Now we are stuck with small claims court, and certainly reporting this to the developer but that does not get us anything back Without a massive headache. In 30 years of remodeling homes And re-landscaping, etc., I've never had this experience. So disappointing. Antonio, if reading this, please just bring the door back and up against the fence.

Just called Jeff and he helped me find a part I have not been able to find. Very honest and…read morehelpful, this is the response you want.

We put a call in this morning and they were able to squeeze us in at noon the same day. The…read moretechnician that came over was very knowledgeable very friendly and you could tell he knew exactly what he was talking about. It ended up that if we were to replace and fix the parts, it would be more and he couldn't guarantee it and so he had suggested that we go appliance shopping which I think would have been the best for us. I would definitely recommend them for any appliance work.

I had a couple doors in my house that were sagging a bit, which made them hard to open and close…read moreproperly. I reached out to a few people, but Viking Solutions was the first to respond in a timely manner. That's huge for me. Booking an appointment time was easy, and it was a fast and easy fix. Fast forward a day, and my door was starting to sag again. The guys made sure to come back the same day to fully fix the problem (it was a small oversight from the day before), which was done in a few minutes. I appreciate that they guarantee their work will be done to the customer's satisfaction. I would definitely recommend them!

They were quick to respond, however I went with another company who could do the Job quicker and…read morefor less money

Gave me bid, I accepted his bid. Was told to call him in 1 1/2 weeks, I did, was told to call…read morehim in 2 weeks, I did. Was ghosted, no reply to phone calls or text.

Had to call them this summer for a loud noise coming from my AC unit. They were quick to respond…read moreand address the problem at a reasonable price. Highly recommend them.

These guys are AMAZING!…read more Professional, courteous, and kind! Never rushed and handled our electronics with care! A++! CALL THESE GUYS!

Called these guys as their website looks professional enough. Website ever claims same day install…read more Got a call at 5:30 PM after leaving a voicemail in the AM. No one answering the phone during business hours - maybe a red flag? Guy told me to call them back the next day and didn't sound happy. No offer to call me back like a customer service minded place would - maybe the next red flag? Called the guy back at the phone number he called from, left a voicemail again, no response. Called the business line again during business hours, of course, no one answered. Never heard from anyone. May be a small business posing as a bigger business. Either way poor customer service generally equals poor quality service.