We received nothing but quality service and professionalism from Mark at Equity Release…read moreSupermarket. Excellent recommendations of the best products to look at followed by taking us smoothly through the application process to completion within 2 months. Five star quality.

I have been a customer of LLoyds for the past 30 years and have never had any problems with them…read more The staff at this branch are very helpful and sort out any issues promptly and effectively. Although this is a small branch, that is an advantage in some ways, as they get to know the customers personally. When I had a problem with a missing deposit paid via credit point, they phoned me back very quickly, were apologetic and thanked me for pointing out an issue with their systems. I would recommend them too for the generous interest you get on their current accounts, providing you pay in a certain amount each month.

I have been banking with Halifax for sometime now and I must say all in all I am extremely…read moreimpressed with the service I have recieved. Whether it be over the telephone or in the Mansfield branch staff are so helpful and friendly it really is a pleasure. Apart from having to try and pursuade the lovely people I dont want insurance with them everytime I have to talk to someone! The branch is quite large and based in the center of Mansfield and is easily accesible.

I was recommended to use Andy Marshall as a mortgage broker from a friend who works in the…read moreindustry. I was 100% happy with the service I received as a first time buyer from the company. Getting things in motion couldn't have been easier, I gave my name, address and personal details and at the earliest convenience Andy was sat at my dining table showing me all my options on his laptop. There and then I signed the papers and had the best mortgage deal available for my circumstances. Throughout the process of buying a house, Andy and his assistant Jackie were fantastic at helping solve issue which arose from solicitors and estate agents etc. I can recommend ACM as the top of the top in financial services.

well helpful with advice and very patience great staff…read more polite honest trust worthy 5 xxxxxxxxxxxxxxxxxxxxxxx

Very helpful, friendly staff. Always pleanty of staff about to help you with anything you need. The…read morereception staff are friendly and very knowledgeable, always happy to help with any quiries. Pleanty of staff at the counter which keeps the ques running smoothly, they never rush you when serving and always willing to deal with any problems you have. They have a quick deposit inside the branch, cash machines inside and outside, and pleanty of leaflets explaing all their products on show. Very effiecent.

I was there a year ago. Stacey was very friendly and helpful. Good exchange rate. Very happy with…read morethe efficency. I will be using them again when I visit this week. I hope Stacey and her colleague are still there.

My father 87 years young and myself, called in to ask for support with an issue on his Credit Card…read moreand Frank (Francisco) was incredibly helpful and calm, in what could have been a very frustrating situation. I would like to commend Francisco for all his help and excellent customer service. He was an absolute star! Thank you Frank xx

During my recent day trip to Sheffield, I noticed many banks in the city from the usual suspects on…read morethe British banking scene, Sheffield has so many banks in such a small area in the city centre from Natwest to Halifax, to Lloyds to Yorkshire Bank, to Virgin Money and HSBC (and more if you count Meadowhall too!), this branch, however, is probably one of my favourites amongst them all. For me, opening hours are what can make or break a bank, the opening hours here are quite reasonable and in line with what a bank should be, being open 9-5 during the week, opening an hour later on Wednesday's, and closing an hour earlier on Saturday's, closed on Sunday's (pretty common) The bank inside is pretty large and it just feels, modern and new with an emphasis on technology, they have tablets where you can log on to online banking, and numerous stands which prioritise helping people get online, this is a digital Natwest store which is a rare store concept which I love and I really like, in many ways it is similar to their Liverpool Lord Street location. The staff also were really friendly, I was approached if I needed anything and the employee that served me wouldn't take "no" for an answer, she wouldn't let me walk away until my issue was fixed which was pretty kind and showed her going above and beyond to help, making sure I leave getting everything is done which I came in to do. The issue was online banking aspect - for some reason it wasn't letting me use the online banking system despite having fully working wi-fi, being connected on the banks own wi-fi nonetheless (Using my TunnelBear VPN for extra safety - well worth the purchase for a few £ a month if on public wifi but this shouldn't cause any problems in logging on!) There was also a small amount of seating perhaps if you wanted to relax to complete your online banking and a good amount of machines where you can do most banking activities too from checking your balance to paying in cheques and cash, and of course, withdrawing the latter. This is probably up there with my favourite locations of a bank of all brands, not just Natwest and is a pretty cool location right in the heart of the centre of Sheffield. 4*