Please stop saying "your call is important us" when you don't answer your phones!!!! This place is a joke. They know nothing about elderly care, immunizations or meds. We are done here. read more

Beware of providers Terri Golba and Kristy Puls. They are unprofessional and dangerous. Their care quality is based on their personal judgment and they will give poor and dangerous care to those whose beliefs differs from theirs. They give unprofessional service to those whose beliefs suffer from any kind of addiction and once they can, they will provide care to worsen the health of anyone who have even been suggested as suffering from addiction. read more

I was a patient at Western Valley Family Health and Dr. Mynette Minyard for 25 years. I was very happy with my doctor but she left the practice. I was assigned to Doctor Straw. I have seen him a couple times of times and I'm not comfortable with him. He does seem to listen. He's unresponsive when I have to call him on pres refills. I asked to me assigned to a new doctor and was told I had to stay with Dr. Straw or I could take my. business elsewhere. I want a Doctor who has my health as a priority. WVFP does not care about their patients. read more

I can't even begin to tell you the amount of betrayal I feel towards this practice. I could go on & on & on. Multiple times my messages went unanswered. I feel that if you ask questions or require strait answers they will be extremely rude to you. I actually liked my physician but the P.A.s and the front desk are strait up rude and heartless. I can say they practice medicine there, but you could not even say they provide any type of CARE. Seriously E.R. follow ups that should have been the next day scheduled weeks out. One receptionist was so rude I drove to the office while still on my phone to see if she still wanted to speak to me in front of people in the waiting room the same way they did on the phone. I finally got tired of being ignored so I went to another Dr. They then sent me a letter telling me they would not see me our my family again....... Too bad I fired them first! I wouldn't allow any of my family to be treated like garbage FYI, WVFP. ( It was not as if I was able to get answers from them when I was a patient anyway! ) I shared a picture of this ludicrous letter. Re-dic-u-lous! !!!!!!!!!!!!!!! read more

Western Valley Family Practice - I fired you first bullies! I owe them not a single penny either. I love how they threw that in there at the end! - Family Practice Near Me - Fruita, Colorado

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Unbelievable...I've only had about 7 encounters with this doctor's office...but each time the desk staff have been rude, short and condescending. While waiting in lobby listened to reception staff talk about other patients conditions, after they were out of ear shot even commented about the postman's new mail order bride. Who's daughter happens to go to school with my son. This has HIAAPA all over it! Was having a small procedure done and another employee walked in my exam room without even knocking on the door! Lost medical records of a family member, and then tried to blame it on the US postal service when I called to confirm documents were received. Was misdiagnosed and was told to me twice "it's nothing" when in reality it was a small skin cancer that was easily removed. Everybody can make mistakes and that's fine but the attitude of the desk employees' completely out of control. Maybe Kim you might want to see a doctor for your condition - I think you can get a prescription for a little pill to help you through your day - and your rotten attitude! read more