Was advised to use RM Restoration by my State Farm Insurance adjuster. Earlier this year I had a…read morefreeze. Froze my whole house Weeks later the thaw came and pipes started leaking. My kitchen flooded. Dry wall was ruined. Dishwasher quit working. He had 2 men that came in and did a good job drying the floor. They removed most of my kitchen floor and a lot of dry wall. But things started missing. Materials I could have used. They did not ask for permission to take anything. Now they deny that and refuse to do more work. I am fine w that. Nick is not trustworthy and that I cannot tolerate. I cannot recommend Rocky Mountain Restoration to anyone.

"I'd like to start by saying that I am a huge advocate of buying local but in mid-January when we…read morehad a pipe feeding our hose bib burst and flood a bedroom and closet in our basement, we were very happy to find Rocky Mountain Restoration and Nick, he seemed very responsive and eager to help us navigate the situation. I should have had some concerns following the second night of the remediation when I had to turn on all of the fans following his visit, and one day 3 when the bucket he had not informed me needed to be emptied overflowed and migrated the water across the room to previously unaffected areas. However, the more concerning facts came after our settlement with insurance when we asked that they bid the remainder of the work; we were informed that unless we signed a rather prohibitive contract with Rocky Mountain Restoration prior to any further work that they would not supply any cost estimates for the balance of the work, this seemed odd to me as I work in the construction industry and am regularly part of the competitive bid process. When questioned, I was told by Nick at Rocky Mountain restoration that this was his standard practice, "that he'd worked too hard in the past to secure clients' fair settlements only to have them turn around and buy a new truck." My wife and I felt this called our character into question and did not appreciate his inference. Additionally, this seems like a way for him to unnecessarily mark up any additional services that may be required such as carpet, drywall, and paint. In the end the restoration of 1 room, fans and a dehumidifier for 5 days, costs over $5k, the cost for the rebuild is less than $4k. In the long run I could have bought the same fans, duhumidifier, and moisture sensors and completed the work on my own for the cost of their invoice. I will not be using Rocky Mountain Restoration in the future and suggest that anyone wanting to avoid a headache do so as well."

Highly recommend Scott and his company. He is able to complete most any household small job with…read morespeed, precision and excellence. Thankful for the extra shelving Scott built in our master closets as well as in the garage. Excellent drywall repair and painting as well as installation of towel racks. His engineer expertise, skill and experience, as well as his dependability, timeliness and cleanness, and excellent price point make him the man for your home repair!

Best handyman in Crested Butte! I will be using CB Small Jobs for all my household projects going…read moreforward. Scott fit me in the next day and was able to install new light fixtures, mount a few TVs, and even solved a pesky issue I'd had for a while with my electrical panel. I would give Scott six stars if I could!

Price was why to high for what I needed done. I got the work done for less than half the price…read morequoted.

From the owner: We are a family owned and operated roofing and exterior company located in western Colorado. We…read morespecialize in metal roofing and siding. I am your local Struxure pergola dealer as well. We are fully insured and offer financing.

I am truly stunned that Paul McLelland and KW get one-star reviews of any kind. This company--and…read morePaul specifically--saved me from a roof cave-in and serious mold situation directly over my young son's bed. My first experience with Paul was five years ago, before I owned my current home. We had evacuated the house we were living in because of the roof and mold situation, and about a year later this house came on the market. Given what we had just been through, I was interested in buying it only if I could be confident that its previous mold and roof issues had actually been addressed and that it was safe and habitable for my son and me. Paul came out and did a thorough assessment and answered a TON of questions about mold, habitability, health concerns, and the condition of the home. He went ABOVE AND BEYOND for me then. And now, fast forward five years to September 2026, he has done it again. I recently discovered a burst plumbing pipe and substantial water intrusion in the crawl space, including saturated structural wood. Paul was on the job right away. KW has been responsive, professional, thorough, and--maybe most importantly--highly expert in both serious situations in which I have needed them over the past five years. I also learned something today that makes one of the one-star reviews here especially astonishing to me. I had no idea who the reviewer, Beth Anne D., was. Paul explained to me today that her review actually arose from his involvement with this very house before I purchased it. She was associated with the people involved in the cheap remodel/flip of the property. I did not know her and had never had any dealings with her. That context matters. Paul was involved because I, as the prospective buyer, had serious questions about what had and had not been properly addressed in this home. My inspection had red-flagged significant items, including electrical, plumbing, roofing and more. The property had been purchased by the flippers for approximately half of what I ultimately paid for it after the remodel. Paul may very well have been frustrated in his dealings with Beth--I wasn't privy to those conversations but would fully understand why-he was watching an avoidant, cost cutting flip job that valued money over human health and safety. But I know what he was doing for me: trying to give me an accurate understanding of a home I was considering buying for myself and my son. And I don't fault an expert for refusing to produce an immediate estimate when he doesn't yet have enough information to responsibly do so. I WANT the person assessing mold, water intrusion, microbial concerns and potentially concealed damage to investigate before giving me an answer. Five years later, there is a painful irony in all of this. I am now dealing with serious problems in some of the same systems that were concerns when I purchased the home, including plumbing failure and resulting water damage. I absolutely acknowledge that I made the decision to buy the house. At the same time, homeowners should be able to expect that significant defects identified during inspection are taken seriously--particularly when a property has been remodeled for resale. When they aren't, the immense cost can ultimately fall on an individual or family already navigating an extraordinarily expensive housing market. And once again, when something went seriously wrong with this house, Paul showed up. So yes, discovering today that someone associated with the remodel/flip gave Paul a one-star review for his conduct concerning MY house is difficult for me to reconcile with the professional I experienced then and the professional I am experiencing now. Paul tells you what he actually sees. He cares about the quality of the work, the condition of the building, and the people who have to live in it afterward. As a homeowner and a mother, that matters enormously to me. In my experience, Paul is one of the most knowledgeable people I have encountered in Central Colorado when it comes to water damage, mold and microbial concerns, remediation, and understanding what is actually happening inside a building. When something goes seriously wrong with your home, you need someone who knows what they are looking at and who will tell you the truth about it. Paul has been that person for me--twice now, five years apart, with two very serious situations. I trust him. I am profoundly grateful for what he has done for my family and me, and I recommend Paul and KW without hesitation.

Worked with KW recently on a large leak. It was a tough situation and the team immediately…read moreresponded and worked with us every step of the way. We are very lucky to have a caring company locally. Can't recommend them enough!