Solid two stars only because they got me out of town after my engine blew. I was glad they were…read morethere. However, I scheduled the 1:50pm bus because it arrived in El Paso sooner than the 2pm bus. The 1:50pm bus never showed. The 2pm driver was kind enough to take me, but it caused me to miss my flight.

Definitely should have a "partnering company" who should be open 24 hours as they have me sitting…read moreat a curbside stop to wait for my next greyhound for 24 hours. They want you to go to McDonald's for new people to inquire about tickets and you have to fo to McDonald's to use the restroom.

On time , on point , the cost is well worth the service provided. I called them at 930 pm and they…read moreshowed up at 955pm with a scheduled pick up of 10pm

I had a last minute problem , needed emergency transportation. These guys answered the phone,…read moreproposed reasonable prices, and were polite the whole time. I ended up not needing their services but their time and careful attention was appreciated.

We had J and S do some work for us in the past and they couldn't have been better. So we decided…read morethat since they were so good before, we'd call them again. We called about getting a new central air unit and was told they were very busy and couldn't get to us til end of March. It's now April and we never even got a phone call explaining if they were still coming or just not going to show up ever. We wasted all that time waiting on J and S to come when we could have been in touch with another company. Now we have to start all over again and it's getting hot really fast. Very disappointed in J and S and bummed that they didn't even respect a customer enough to make a phone call and totally blew us off.

Service was relatively rapid after I called to have my tankless water heater serviced and flushed…read more The water heater worked when they started (I had just had a hot shower) and didn't work at all when they were finished. They came back twice and could not fix it. I was told that it might require a $481 part, but that they couldn't guarantee that would make it work as the gas extractor might be cracked (but they weren't sure). Although they knew my water heater wasn't working, I received no more word from them for a week, until I called the following Monday. They said they would check on the circumstances and call me back that afternoon. I got no call until Thursday when a workman said he had a work order to come out and take a look. Meanwhile, as I told them when they originally "serviced" it, we were having 6 girls riding in the Tour of the Gila, and we needed hot water. So, I got someone else to replace my water heater. Although I hold J+S responsible for all of this, they have not accepted responsibiity, nor offered reparations. I could certainly not recommend them even for the simplest of plumbing jobs

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Best bike shop I've ever had the pleasure to do business with! Dave is super helpful and…read moreknowledgeable. They had the perfect eMTB for me, a Bulls Copperhead EVO AM 3, on sale, and Dave made just the right modifications for me. If you're in the area and you enjoy cycling, check out Silver City Cycles!

I am new to the RV life and needed a propane spilt to a tank. They were able to walk me through the…read moreprocess over the text and phone. They sent pics of what I need to do and what I need to worry about. Made sure I used soapy water to check my connections. It all worked perfectly thanks to there help. I know I can alway drive in and the will help but it's was so helpful so have the remote help too. Great customer support!

These guys ripped me off when I first started service with them in 2020. The propane tank at the…read morehouse I moved into was full when I set up my service and they charged me for the propane. Given that they charge by the gallon upon delivery, that means that the previous tenant had already paid for the propane. They basically got paid twice for the same propane. Since I have autism, which I told them, and had visible trouble understanding how to set all of it up, they knowingly ripped off a developmentally delayed and vulnerable person.

I keep saying it 5 stars are not enough... Great service - excellent communication. Perfect…read moreattention to detail.

John was very personable, helpful, and thorough; we appreciate the time he took to evaluate our…read morerodent problem, giving us several recommendations that we will try. He spent almost an hour with us!