I live in a flat serviced by the Westcombe Group and it has been a deeply unhappy experience. As I write, the lift is not working and has been in that condition for a week; contractors are working on a roof extension that was advertised to be finished in July and then September; the public spaces are badly maintained and dirty. Enquiries and complaints are dismissed by a front of house team that are habitually mendacious.
My advice is to avoid Westcombe at all costs.
18/1/14: Liftgate continues. Two solemn undertakings were given by Westgate staff in the last two days to give full updates on the lift; absolutely nothing happened. read more