this is the second time i've used this swedish facility for lab work. i am not reviewing any of the…read moredoctors here, to be clear. the first visit was in the summer and i literally walked in at 7:30 and was out within 10 min. this second trip was in the winter and i walked in for lab work at 8am to a full waiting room. the check in procedure isn't immediately clear, especially if you've never been here before. there's a person seated at a computer and a clipboard on the counter adjacent to them. you come in and sign in, and the person will ask you if you have lab work to do, who the doctor is ordering it and your name. once you've done the verbal and written check in, you sit down and wait for your name to be called. i usually ask the phlebotomist to use a butterfly and the last time i was here, the person told me they didn't have any; seemed odd to me. i try to be polite and not tell these people how to do their jobs however i've been told by enough people that they appreciate a patient knowing their body and giving them tips to extract blood painlessly and successfully. it seems to be the luck of the draw (pun intended) as to who you get and how they treat you but what i aim to avoid with small veins is having someone cocky digging around and leaving me with bruises. this visit, since it was essentially standing room only, one of the techs came out and offered me a rolling stool to sit on, which i thought was super nice. i waited close to 30 min to be called back but once they did start calling people, the waiting room emptied out and you could tell they were working their hardest to get through the list of names and people waiting. the person who actually took my blood did a great job, used a butterfly and i was in and out in 5min! special shout out to the person i checked in with at the beginning who called me up to verify/clarify the tests the doctor wanted completed since we'd had multiple back and forth mychart conversations and there were multiple orders. it all got cleared up and i was on my way having had a pretty good experience except for the initial wait, which may not be able to be avoided at certain times of the day.

Will not return calls when you opt for a return call instead of waiting on the phone. Nurse claims…read moreto have called you two times on your cell phone but no missed calls or messages at that number. When you get through and complain about no return call for 4 days after a positive COVID diagnosis, the nurse gives you incorrect information and refuses to prescribed Paxlovid. She said i couldn't get it because i am over 65. Did my research and CDC says I SHOULD get it based on my age. She had it completely backwards. Feel confident in the care they are giving? This clinic has deteriorated very badly since December 2020. Very unfortunate to have a great neighborhood medical practice run into the ground like this. Switching to online care with Plushcare. Used them after the Swedish nurse gave me bad info and they were great. Fast, responsive, informed and responsive. I rated them 5 stars!

I do NOT hand five-star reviews out like candy. Someplace that gets everything right gets four…read more Five requires extraordinary effort. I've been seeing Dr. Couret at this clinic for about a year and a half and I have had exemplary care from the first day, when I dropped by in order to select a new doctor (having moved to the neighborhood recently). I asked one of the front desk receptionists which doctors best fit my criteria, and they quickly recommended two of them. I looked over their little autobiographical summaries, and asked if I might be able to interview Dr. Couret for about five minutes. I'd made the same request an hour earlier at another clinic, and was told "no, the doctor's very busy. You can make an appointment. We have an opening in about five weeks." But here, the answer was "He's pretty busy through the end of the day. Would it be okay if he called you at home tomorrow morning?" Well, sure! "Did you want to make an appointment?" I figured I'd probably better, if the interview went well. "We have a slot tomorrow morning." Woah! Really? How about the day after, so can at least talk to the doc first? No problem. By the time that was all taken care of, it was five p.m., and Dr. Couret popped out of the door ready to head home for the day, spotted me, said "Are you Dave?" and invited me back on the spot to ask him questions. Since then I've interacted with his assistant (always cheerful and polite, and quite good at giving shots with a minimum of ouch), the clinic phlebotomist (I hate having blood drawn, but she's remarkably good at getting the needle in and the blood out quickly and often painlessly), and various receptionists (who rarely leave me standing long before calling me forward, and if they're really busy, usually at least acknowledge that they've seen me). About half the time I'm coming in on short notice or unannounced. (I'm sick! Fix me now! I don't think I've ever had to wait more than a couple of days for an appointment, and about half the time, Dr. Couret squeezes me into his schedule that day (if I call, say, before 10am). I have seen other doctors a couple of times when "my" doctor wasn't available. They did not seem any less competent than my doc. The urgent care clinic used to be upstairs. Now it's folded in with the family practice downstairs, and probably will be transitioning more toward the related CityMD facility a block away. But, last year, when I showed up with a head wound, the urgent care crew ended up staying more than an hour after closing to make sure my head was stitched up and taken care of. There's a lot more I could say, about how one of Dr. Couret's diagnoses turned out to be literally life-changing for me, or how I learned about how the office environment is extraordinary in how non-discriminatory and supportive it is of all staff members regardless of gender, ethnicity, or other such categories, but this is already a crazy long review, so I won't. If you show up *anywhere* unannounced, your wait time is going to be mostly a matter of luck as to how many other crises showed up before you, and medical professional are still human; they will sometimes make mistakes. They've made a few minor ones with me. Nevertheless, I have found, overall, the quality of care here to be among the best I've ever had in my life, and if I were offered a job that meant I had to change health care providers, I would not accept it. They're that good. ------- A couple of comments on some of the previous reviews: "They prioritize basic doctor appointments over serious traumatic injuries." The 'basic doctor appointments' are a different pool of doctors than the urgent care ones; they just share a building. "[Receptionists should let walk-in patients] know there is an emergency in the back room which could take an hour to clear up. Give your clients the option to go elsewhere." How would they know? The doctors in back have time to come out and tell them? Shouldn't the doctors stay in back and keep working? And will the doctors even _know_ how long it will take? Maybe. Maybe not. And yet, another review complains that the walk-in clinic wouldn't let them wait when they showed up at 6, the clinic closes at 7, and there was an hour wait, thus *giving that client a chance to go elsewhere*! Nobody should get a 1-star review because they're *busy*.

I am a patient of Marty Couret. My best evaluation of his services are as follow:…read more1. He is a listener before he prescribes anything. Oh yes, and he also remembers 2. He is kind and always treats me with respect. 3. He is very knowledgeable and will get information from me. 4. I live on Vashon and he does virtual calls. 5. He responds quickly to emails. His nurse, Salote is the best. 6. He always has time person. 7. He is, in short, what I would hope to have as my legacy, "He is a genuinely good person!" 8. In my granddaughter's terms, "He is da bomb and not cringe." Steve N.

Been going to Dr. Pellerin for almost 20 years. It's always been a straight forward medical exam.read more

Aviation medical examiner. I have used him over 20 years. Super fast, friendly and reasonably…read morepriced, despite being probably the most high volume examiner there is in the area. Every pilot I know seems to use him!

I have been seeing Dr. Harrington for two years and he and his office staff have always been…read moreamazing. Through two physicals and other minor maladies, Dr. Harrington has listened, cared, and treated everything while being reassuring, patient and kind. I have also worked a few times with the nurse practitioners who were also amazing. The fact they have an urgent care clinic after hours is also very impressive showing their dedication to serving our neighborhood's medical needs. My final point to show Dr. H's caring bedside manner, for two separate physicals he has called in-person (once even on a Saturday afternoon) to discuss my blood test results. Highest recommendations...

Dr Harrington is a fantastic doctor with a realistic approach to treating patients. He is straight…read moreforward and honest which I appreciate. I've the past 10 years he and his staff have always made me and my family feel like a priority and always provide phenomenal service and care. His level of personal touch and care is second to none

i started seeing dr. oldfield about a year and a half ago, when the traffic in the city became too…read moremuch for me to go from west seattle to my naturopath/md of many years up north. i had to wait a few months to be called off a waiting list but i had nothing medically pressing at the time so it wasn't an imposition. when i finally received a call from the office staff, i made my first appointment and was so pleasantly surprised upon meeting dr. oldfield. she was kind, caring, a thoughtful listener who genuinely wanted to know her new patient and the experience all around was incredibly positive. since then, i've seen her twice and bought supplements in the office which is conveniently open on saturdays! it helps that the location is right down the street from where i work. i also absolutely love the charm feature on their website where i can communicate with the doctor and ask follow up questions or see lab results posted after blood draws, etc. in all, i have had no problem adjusting to a new doctor except that she is now dividing her time between west seattle and elsewhere so i either have to plan ahead and make appts when she'll be in town or i'll end up having to branch out and see one of her partners if something more urgent comes up. there are lots of positive reviews for the other dr's here so i'm not at all concerned if i end up having to see one of them. west seattle natural medicine is just what i was looking for: a place with caring staff and medical personnel who are willing to find creative, naturopathic solutions without going straight to the prescription pad.

STAY AWAY FROM THIS CLINIC. It took me 2 months to get an…read moreappointment and then the doctor canceled less than 24 hours before my appointment so I missed a day of work. Then instead of trying to get me in quicker they took another month and a half to give me an appointment. So then I show up and they want $15 per month to be able to have email communications with their office. And the office looks pretty run down and unprofessional. The doctor Krystal Richardson was rude and inconsiderate. They wanted me to fill out the same paperwork that it took an hour to fill out online and then they claim they had no record of it. Do not waste your time here very unprofessional.

I am from out of state, temporarily living in West Seattle, and needed medical care while away from…read morehome. I was a walk-in today at this clinic. I was warmly greeted by a receptionist who politely and promptly took my information, and within minutes I was able to see a physician. Ms. Lisa M. Griffin, ARNP, was thorough in her questions; was caring, attentive, knowledgeable, and kind; and soon I had a diagnosis, a treatment plan, and the prescription that I needed. I had a similar experience when I visited the clinic two years ago -- equally satisfied. Despite some negative reviews, do not be afraid to use this clinic. I found their care exceptional, comparable to the care that I receive at my University medical clinic at home. The CHI Franciscan Urgent Care Center on Fauntleroy is now my "go-to" care provider for routine medical needs while in West Seattle.

PAC Akbari sent us to the emergency room as well after a 30-second visit with my daughter and there…read morewas NOTHING at all wrong with her, and we now have nearly $7K in medical bills for NOTHING!!!

I found Dr. Harrington when I was looking for a family doctor in West Seattle, mainly for my…read morehusband and my daughter who was due to be born. I had a long standing relationship with my doctor who was also near my place of work, so I didn't feel the need for a new doctor at the time. Five years later, Dr. Harrington is still my daughter's doctor, as well as my husband's and my infant son. We have experienced nothing but excellent service by everyone that works at his practice, and even more so from him. This also goes for his walk in urgent care which is an amazing and important service for our neighborhood. They have been so helpful to my mom when she was visiting from out of state to both my children when they were sick. My kids and husband love Dr Harrington and I respect him a great deal. I have been through some ok doctors at the polyclinic and while though they were extremely expensive, they also seemed extremely rushed and I never felt like they were really listening to me when I had issues. But not Dr. Harrington. One incident I will never forget was when I was pregnant with my 2nd child and the last month of my pregnancy I developed asthma (when the the wildfires occured). At the time every nurse and doctor I came across diagnosed it as allergies, acid reflux, a cold. I suffered through it, even having to sleep sitting up. The coughing was not as bad in the hospital when my my son was born. However, a day after I was released from the hospital I ended up going to the ER because it came back and felt worse than before (unfortunately Dr. H's urgent care was closed late that night). The ER doc said it was probably just a cough and hopefully it will subside. The next day we brought our newborn in to see Dr. Harrington and he noticed my coughing while he was checking my son. Even though I wasn't one of his patients he asked to check my breathing because he thought I had asthma. Well he was right and he immediately had his nurse set up a nebulizer (i think that's what it was) and also prescribed me medicine an inhaler and medicine. Within a day I was finally feeling better after a month of suffering. As I previously mentioned, most of the doctors I have dealt with in the past as a patient, and someone who works for a well known hospital in Seattle, Dr. Harrington and his practice has provided my family with better service than anyone else in the area has to offer. I hope he realizes what an impact he has made in this community.

Dr. Harrington has already helped me significantly improve my health despite taking over as my…read moreprimary care physician only a few months ago. He is kind, compassionate, caring, patient, and attentive. In sharp contrast to my experiences with my previous physician at one of the big clinics in Seattle, I never feel rushed when I see Dr. Harrington. For the first time in decades, I feel like I have a true partner who is committed to improving my health outcomes. It has been easy to schedule appointments with Dr. Harrington and he follows up with me after our visits. He also diagnosed a serious health issue that had been undiagnosed and untreated for years. If you are looking for a traditional family doctor, I highly recommend Dr. Harrington.

After years of feeling ignored, I happened upon Gr. Guerra when my doctor was out. I quickly…read moreswitched and have been seeing him for the past 8 years. He worked with me until the insomnia, headaches, and fibromyalgia were under control. He even called me from home on his day off once. I second all the other positive reviews, Dr. Guerra is one of the best doctors I've ever had.

Dr. Guerra has been my primary care physician for 4 years and I will never see another doctor as…read morelong as he is in practice. He is by far the best doctor I have ever seen. He listens, is never judgmental, and never rushes through an appointment. He will spend as much time as it takes to consider every possible cause and treatment. He was recommended to me by a friend of mine and I've recommended him to another friend who now sees him as well.

Dr Lecter is a wonderful psychiatrist (and apparently also board certified surgeon)…read more He is an insightful and helpful doctor. Erudite and cultured, he has many humorous views on the Seattle cultural scene. We've become good friends and I am joining him for dinner at his home.

I will preface this review with the fact that I personally have not met Dr. Juhl. However, as a…read morenurse who has been practicing in a variety of clinical settings over the course of my (ongoing) 20 year career, I am obligated to share what I know. My best friend of 25 years and her husband both saw Dr. Juhl as separate and new patients recently, and the account of what they endured was appalling. I will not go into specifics, but based on what I know, this physician was incredibly rude, condescending, unprofessional, cold, judgmental, and flat-out unhelpful. No one should be treated so disrespectfully by another human being, particularly in the setting of patient and doctor. I will never recommend nor speak kindly of this unworthy doctor.

Dr. Johnson has been my primary care provider for years. Now that she's started her own practice,…read moreI hope to continue seeing her for years to come. Dr. Johnson treats the patient rather than their symptoms. I feel like a participant in managing my health and value the fact that my doctor responds to my questions completely and with concern. She listens. The Trivas Family Medicine model allows the patient time to be heard and provides for a strong patient doctor relationship. While small, the clinic still offers the amenities of a larger clinic. I love that I can schedule my appointments online!

Dr. Johnson is an amazing doctor and an all around decent human being who is caring, nurturing ,…read morepatient and a great listener!! I have never found another clinic and/ or doctor that has treated me with as much respect and understanding as Dr. Johnson. Also... she always has the best referrals to help you!