Very informative and thorough!!! Both the secretary and…read moreowner made sure to explain their protocol.

From the owner: Is your property being taken over by termites, rodents, or cockroaches and you just can't seem to…read moreget rid of them? Take back your property with help from the expert exterminators at B & B Pest Control and their environmentally safe and effective removal services. Located in West Plains, MO, this locally owned and operated company serves Howell County customers with affordable pest control they can trust. With more than 30 years of experience, this knowledgeable team can handle it all. From VA and FHA inspections to residential and commercial applications for bees, termites, cockroaches, and more, this licensed exterminator creates a custom pest removal plan for each customer. By utilizing industry-leading products and the most effective techniques, they get to the root of the problem, providing you peace of mind and a pest-free property. For an exterminator you can trust to safely and quickly remove unwanted pests from your property, choose the experts at B & B Pest Control. For more information or to receive your free estimate, call (417) 256-9846 today.

Had our house under contract since 2023, paid renewal fees for 2024 but missed the company's single…read morecall to us for scheduling the annual inspection because we were out of state. When I returned the woman's call she told me they had no plans to be in my area but would contact as soon as they were. Phones back in a second time a month later and again the same response. Now renewal time for 2025 is here again and they still have not performed the annual for 2024 and when I asked why I was rudely told they called once so it's my fault and they made no record of my attempts to schedule. The woman was rude telling me I can cancel anytime until I mentioned my reason for calling originally was to increase our services to include additional regular pest control treatments. Well this changed her attitude and blew me away, as a paying customer I get talked to like I am an inconvenience and free to leave anytime but as soon as more money was available to take from me, "How can we help you". As an Infantry Vet the LAST thing I'm going to put up with is being robbed (charged) for crappy service and disrespect. If you can't respect me respect my money but in this case, I'll take my ball and go home. No room for the "Blue Falcon" treatment you get from this company.

Had a contract w/Steve's for 21 years..When I recently requested a VA required inspection for a…read morerefinance needed ASAP (within a 2-week window)..lady acted as though I was wasting her time..rude..made excuses for putting me off..promised but failed to return my call.. I called Hopper's Pest Control..They immediately scheduled an inspection & treatment two days from now..and providing VA form for my loan processor.. Costing me a $1000 for a new contract but as a matter of principle it's well worth it..RUDE has NO excuse..!

A few years back, I had extensive termite damage to a floor, sub-floor and floor joist. I have a…read moretermite contract with Hopper dating back to 1991. The area had been pretreated. Termites had completely eaten up this floor. There were termite trails(dirt tunnels) all over the wood to the ground. The Hopper rep. who came out, said "Looks like you have an ant problem." I'm 62 years old and I know ants from termites. He would not say "termites." Hopper would not cover the damage, so I had to pay out of pocket. What good is a warranty? They claim on the contract that they will repair/replace any damage found do to a new termite infestation. Also, each year I pay my renewal in June. Sometimes it is 6 months before they reinspect.

Paid $175 for one time service for ants and spiders. Two weeks later I called and told them we…read morestill had bugs and was told it would cost $55 for them to come back. They said if I had signed up for the quarterly service at $82 they would have come back at no charge. They do not guarantee their service unless you pay the big bucks. Really???

Great service. Works so well on controlling ticks and other bugs but the tick problem was why I…read moreoriginally hired them. They come out every 3-4 months to spray. Has made a huge difference. Technicians are always very polite and professional

Great job . EDUCATED ME. I am very satisfied . They were…read moreprofessional and understanding. I apologize for any misunderstanding. It was a awesome team of professional who cared anough about me to be kind and patient.

Fast, friendly and thorough. Technician answered all of my dumb questions with patience and humor…read more Even took down two large wasp nests that I hadn't noticed. Performed all service requested. Highly recommend.

I don't know about quality of work. I am writing because I don't appreciate their sales tactics…read more Nice young men sent door-to-door apparently trained to "not take no for an answer" disregard "no soliciting" signs arguing that they are not "selling" they just want to "save me money." When I said "no" they continued their pitch more aggressively. Friends, young men who disregard "no" on the job may carry that disregard into relationships. Palisade, teach your employees to honor "no soliciting" and not to hear "no thank you" as a challenge.