Called about water heater problem at our condo in Osage Beach, Mo. They said it was probably the…read moreheating element. When they came didn't even bring an element and had to go get it. Didn't have items they needed to do the job. Had to use something I had. They were gone longer than it took to the job. Said they wouldn't charge for time away but they did. Found out later most companies replace both thermostat and heating element when doing this type of work. They only did the element. Had to clean up area around the heater after they left. Not very professional. $200 later learned my lesson.

Came home from church on Sunday afternoon and basement had water and utility room. I called at…read moreleast 15 companies most didn't answer in the few that did refuse to work on Sunday. Then I found Dave he came right out within an hour and found the problem. I have used him multiple times since and just needed him today on Memorial weekend again on a Sunday so what compelled to write the review excellent service excellent pricing and very prompt couldn't be happier

Can't say enough good things about McGuire Heating & Cooling. My elderly aunt's A/C sent out…read moresomeone the same afternoon on one of the hottest days of the year. They did a super great job and were efficient y and professional! I appreciate their responsiveness to handle the A/C issue for my aunt. I can't say enough how much I appreciate their assistance today!

Had a new Heat and Cooling system installed. The thermostat was installed incorrectly which caused…read morethe heat to not shut off. While out of town the thermostat was set at 69 but was over 100 degrees in the house for multiple days. When we returned we contacted the business and they fixed the thermostat but the Vinyl flooring was damaged. Owner agreed to have it fixed, after 6 months of promises that someone would be out or that it was turned over to his insurance, still no resolve. He would not give me his insurance and claim number. Promises made over and over again but excuse after excuse. Take your business elsewhere.

It's kind of a bummer that Yelp moderates their reviews to favor the repeat Yelp reviewers because…read moreit has the effect of marginalizing reviews of the more sporadic but big-ticket and high-stress expenditures--like HVAC repair. My parents wanted to leave a glowing, heartfelt review here in Yelp, but I had to explain that since they didn't use Yelp regularly as reviewers, their one-time review of a six thousand, emergency service--one that brought them great peace of mind and comfort--would probably get hidden like the two other reviews previously submitted about Fixed-To-Stay. Disclaimer: I have known the owner of FTS since I was six: 42 years! The Buckles are a high-principled family, who practice without preaching these principles in their everyday work. When years ago, I asked Casey about the name of his business (cos' I thought it sounded clumsy), he told me his primary concern was to emphasize the longevity of his work--not the speed...or the price. He wanted to emphasize that fixing it to stay meant not having to worry about shoddy workmanship turning into repeat repair visits. My own parents started struggling with repeat repair nightmares until I steered them to a company that had the same values as FTS. My point isn't to shill for FTS. I have never needed any HVAC work myself--let alone FTS's specific services. But a couple people did take the time to articulate their specific praises about FTS work, and it's a shame you have to scroll down and unhide them to read their testimonies. It's hard to navigate life and repairs and things that cost a lot of hard-earned money. Yelp tries to hedge against shills but sometimes--as I'm deep-down sure happened here--the proverbial babies are thrown out with the bath water. Cheers.

First, the front office staff and dispatchers are very professional and a true asset to this…read morecompany. We spent a LOT of money with FTS for a HVAC system to replace our old one that performed very well and trouble free for many years. From day one the new 'high efficiency' system failed repeatedly. Our electric bill TRIPLED. To be fair, FTS did send us a check for a small part of that increase. One FTS Tech blamed it on, "Dirty power", and had me wading through snow during a cold snap just about every hour to physically reset the system. It was not, "Dirty power". I contacted the manufacturer of the system. They opened a, 'trouble ticket' and then did absolutely nothing to help us. Another FTS Tech said it was because of, "Low return air", and that we would need to cut in a new vent to increase it. This was not true. Later on another FTS Tech said he knew what was causing it... "Rain", he said. It was not because of, "Rain". That same Tech came back a week or so later and - quietly - replaced a computer board of some type that looked like something very important. After that the system actually worked - for a while. It failed again. The next Tech said a sensor had failed. This part was still under warranty. He could replace it for $749.00 if we wanted it to be guaranteed, or $499.00 if not. Nope. That was about all I was willing to take. I emailed the owner. Asked him to coordinate with us to come and remove their system. Of course, no response. We called another service company. They obtained the part (under warranty) from the manufacturer and replaced it for $125.00 - guaranteed! I'm old. Been around a long time. FTS has provided the worst experience I have ever had with any kind of service organization. That should tell you a lot. I do not recommend FTS.

Do not trust this business! Ted Janes is a scammer and a liar. They did work on my vacation home,…read moretook my money and didn't fix anything. I had to get another company to come out to repair the repair. When I asked for a refund, they ghosted me.

We had a very highly regarded and recommended competitor to this company come out and troubleshoot…read moreour hvac system. It took several days to get an appointment for a tech and cost $90. We weee told we would have an estimate next day, a week later I called to check on it, and in the end we never received any further contact! I called Always Kool and Ethan came out that same day (Friday). By Monday afternoon I had an estimate. Ethan and his business partner went out of their way to get the installation done as soon as possible and my wife and I couldn't be more pleased with Ethan or our new system. I will continue to use and recommend Always Kool for any hvac needs.

4/2026 Just had Tom's service our air conditioning unit before the upcoming summer heat wave hits…read more Alec did an amazing job explaining how our heat pump works and answering a plethora of questions, as we've never had a heat pump before. Alec was very knowledgeable about our unit and we appreciate his patience. Highly recommend using Tom's and ask for Alec for great customer service. This recommendation was not solicited, and I'm not one to normally leave reviews. However I could not pass up the chance to leave KUDOS to Alec!!!!!

Terrible customer service! High prices and techs do not return calls! Been waiting for a part for 4…read moredays and I had to keep calling and they can't even track the shipment from their office!

I called this morning and was able to get service today !!! Top notch service from the scheduler in…read morethe office to the service tech (Sean). While facing single digit weather again tonight I was thrilled to have my system looked at. The service tech was very knowledgeable. The service fee was reasonable. Highly recommend !

We made an appointment with them 3 weeks ahead of time. The day they were supposed to come out at…read more8:00am. 8:30am rolls around and we called to make sure they were still coming out. Nancy, was very rude and said they do not take appointments and she would put us on the list, which they were 2 weeks out. So we wait two weeks. The day before, they actually called to verify they were still coming. Then the day of, they called and said "we are just too busy today, you will have to reschedule in two months" For being an authorized Daikin dealer, I would expect better customer service. I would never ever call Henderson Heating and Cooling ever again. Poor customer service.

I wholeheartedly recommend them. Brandon was nice and courteous and didn't treat us like "women"…read more but talked to us like we could understand things. I tried to put a thermostat in and I didn't get the screws and wires in tight. It was only $85.00 for the assessment, for me to realize I need to leave it to the pros. I will use them again. My mom previously used them to change her gas to an electric furnace. I called yesterday, and they were here this morning. I called other places they wanted anywhere from 100 - 210.00 just to do an assessment and they said that was per hour. I appreciate Quality Heating and Air. Thanks a million.

I have just moved my mobile home from Lawrence KS to Lebanon MO and needed the furnace converted…read morefrom gas to liquid propane and then my AC hooked up to my home, put up on a pedestal to keep the weedeater from damaging the unit and filling it up with coolant. I had called numerous HVAC companies in the area and most wouldn't work on mobile homes. Of those that would I got the best bid from Josh and then each of the jobs came in at $50 less than what Josh said they would. Brandon and Daniel showed up for both jobs and performed the work in a timely and professional fashion. They did great work. Thanks to everyone at Quality Heating and Air.

We had a leak in our main water valve. A plus came out the same day to fix the problem. Mike came…read moreout and fixed the problem quickly and efficiently. It is hard to find good companies to work with. Thankfully, we found a good one!

The owner just left our home and I decided that as quick as they came out here, I would write a…read morereview as quickly. My toilet has been clogged since Saturday and believe it or not, A+ Plumbing were the first plumbers to even want to come out and check the clog. We are new to the area so I went to the Yellow Pages for info, since there were hardly any reviewed plumbers. I started on the first page and started calling for estimates. See all those BIG fancy ads on the plumbers page? I called four of the biggest and not one came out. The first one said "Call me back and leave your info, I'll be by this afternoon." Nothing, he never came, he never called. I had one of the biggest shops give me advice on how to unclog the toilet MYSELF!! Oh Lordy!! Finally, I took a chance and called one of the plumbers with the small ad on the second page of shops. Bingo!!! I talked to Dave the owner who said his coworker Mark, would be out shortly. AND HE WAS THERE WITHIN THE HOUR. Eventually, Dave had to come out and work on the access pipe outside the house and within 3hrs of my phone call, my problem had been solved!! A+ was incredibly professional, timely, neat, honest and fairly priced. I would never hesitate to call them again. 5 stars!!!