You need to read this before doing business here: I have never left a bad review to any business. But I had a horrible experience at this establishment. If I could give 0/5 I would.
Here's what happened,
1. I requested a tow
2. They had me pay before service was rendered which I was uncomfortable with but agree to.
3. They said the tow truck would arrive in 30-45 minutes.
4. 15 minutes later they called and said it would take 3-4 hours for the truck to arrive because they're doing another job/ a different truck broke down.
5. I called back 5 minutes after (now 20 minutes after I paid) and said I had found a different option and would like to process a refund.
6. They charged me $75 dollars refund fee for a $150 service!
7. Customer rep was very rude.
8. I processed a claim with my bank and they called me back three weeks later just to tell me they are "appealing my claim so good luck with that" it was very childish and unprofessional. read more