David Is a wonderful landlord. Everyone is the office is friendly and helpful. Repairs were done…read moreefficiently. Great company to rent from.

I was trying to find my first house so i went to Doris Thomas realty so they directed me to…read moreMr.David Thomas he was so helpful and patient the house he found for me was perfect big house for my kids a big front and back yard was a plus my kids enjoyed it i would recommend this realty company to everybody they are very reasonable thanks Mr.Thomas.

Awesome!! Our Southern Victorian in Savannah was really showing the elements, paint is over ten…read moreyears old. Rolled the dice on having it power cleaned, had no idea what to expect. Our house is sparkling now! Nick is a great guy, his work is top shelf, cleaning is gentle and supremely effective. - a great value too!!

Sentry took over HOA Management duties for our development on July 1. 25 days later and residents…read morestill have not heard anything from them. Not a good way to start a relationship.

First of all, Stan Klein represents Sentry Management very well. However, I highly recommend the…read moreHOA Landscaping Committee Board be better prepared to assist the customer appropriately. I also recommend they be exposed to training on communication and customer service to promptly answer ACRs. I pay my HOA dues on time. Therefore, as a customer, I expect a prompt response from them when submitting an ACR. It does not take 36 days to reply to a simple ACR. If one or two members of the board cannot understand the ACR remarks/narratives, pick up the phone, provide questions thru email and/or get up from the desk and take a look at the situation. The remarks/narrative description to be performed on the ACR I submitted was very clear. There is a lot of pettiness from their part and that is unacceptable. Again, I want to THANK Stan Klein for his service and gratitude.

My experiences with SouthCoast Properties were both difficult and stressful. I will not be doing…read morebusiness with them ever again. I cannot recommend their services.

I have several properties managed by SouthCoast. They are responsive to requests/issues with the…read moreproperty. I am not one to ignore my investment or my tenants. I appreciate the tenants reporting issues so that we can address them immediately. SouthCoast is hte best property manager I worked with in over 25 years!

They're very efficient and treat there customers with respect and dignity and will help guide you…read morethrough the process

From the owner: We are two best friends that have done property mgmt for over 18 plus years! We are passionate…read moreabout changing property mgmt and giving owners and tenants a truly unique experience!

I've recently been working with Mia Madison Properties to find my dream apartment. I reached out to…read morethem on the 25th (a Monday) about an apartment I LOVE. I was able to view the apartment same day and I'm now putting the security deposit down today (28th). Eva has been SO AMAZING throughout the process by making it so quick and easy. She's been so profesional and kind by helping me with any questions I've had so far. I would definitely suggest working with her!

I purchased a quad and already had a management company for my other rentals but since I bought…read morethis property from Mia Maddison, which the purchase and RE side has been great, decided to have them do management and renovations as well, it just made sense and maybe I would use them for all of my properties if things went well. I saw these reviews but I also have known the owners for years so just brushed it off as just outliers. The phone interview was great they said 10% fee which is normal. After getting a $180 lawn service bill for a tiny yard, I questioned the bills. Come to find out there's an additional markup fee on all vendor services. It was not clearly outlined in the management agreement nor was mentioned in the conversation at all. Through bookkeeping, I was then informed that invoices include a 10% markup for repairs and maintenance under $500, and 5% for amounts over $500. Then when communicating with the property manager that is not the policy, its 10% markup for everything, so even the departments do not communicate well. When I questioned why this fee was neither disclosed nor clearly stated in the management agreement, they responded that it is "standard policy" and not required to be listed. That explanation is concerning. None of the other property management companies I've worked with--including those I currently use in Ohio--charge these types of undisclosed markups. Based on my experience, this is not standard practice, and at a minimum, it should be transparently disclosed. Additionally, the lawn care charges were excessive. The $180 service took me approximately 17 minutes to complete myself with a push mower. Even the new provider I hired expressed hesitation charging $50 per visit, stating that was their minimum. I am also concerned about the decision not to require renters' insurance. In my experience, this is a basic requirement across reputable management companies. Ironically, the one property where renters' insurance was not required is the one that experienced a flood, which introduced a separate set of issues. The handling of that flood and the communication throughout the process were extremely poor. While I was overseas in Germany, I had to coordinate between USAA and the management company myself, which should not have been necessary. USAA had a very hard time getting someone on the phone to coordinate an inspection of the damages. Communication was inconsistent, and I had little to no visibility into the repair status. For months, I did not know whether the unit was still wet or if there were potential mold concerns. There were also significant issues with billing and project oversight. I received an invoice for flooring 11 months after the work was completed. While I understand the vendor may share responsibility, it is difficult to believe no follow-up occurred during that time. Proactive communication should have been provided. Furthermore, I made it clear that my goal with the renovations was to invest in cost-effective but durable, long-term solutions. Instead, the cheapest flooring was installed without properly addressing the subfloor. As a result, the flooring is already showing signs of failure and will likely need to be replaced again in the near future--this time requiring the subfloor to be corrected as it should have been initially. I also repeatedly attempted to obtain a clear and final accounting of all expenses. Despite multiple communications with accounting, I was unable to get a definitive answer, even for known pending invoices. During our final meeting, I was provided with what was represented as the final balance, which I paid immediately via check marked "account paid in full." Despite this, I received an additional invoice one to two months later. I like working with the main Real estate side and investment opportunities but will never go back to having them manage a property.

Great experience and very helpful. Jake and Keisha were super helpful and even got us in a little…read moreearly. These guys have a lot of bad reviews but they were great! They did everything we asked and more!

People be aware they are a rip off they will lie on u and make up expensive prices so that u dont…read moreget deposit back. Me and my family took our time 2 clean house they lied and said it wasn't clean didn't know I took pictures. 75 dollars for reconnection lights honey when I go so do my electricity I tried 2 go 2 court but they drop all the fees and use my security deposit for a little wear and tear. Hears the kicker they tried 2 charge me 500 for deep cleaning how if we clean the house 449 for toilet they bump their heads never again will I rent for dem.