I have been going to this clinic over 20 years. They now have a new building. The staff has always…read morebeen professional and friendly. Today I had to have Covid testing for preop. I had an appointment for the drive up testing. Staff was very friendly and helpful. Excellent state of the art facility with top notch staff.

Went in for labs. No appointment necessary. Left after an hour of waiting. Don't bother.read more

What can I say.... Past 5 checks bounced (or their bank slides them back and shakes head nope cant…read morecash) Last study I was in all 3 were not good even the 50.00 there werent funds to cover!! I would say staff is ok. FInance is a HUGE problem there. INTEGRITY AND HONESTY..... they lie right to your face. I just think people need to be aware!! Todays experience.... So today I went and screened or was going to screen for Floyd MAD study. It paid 2625 for 10 days in house and 2 out patient visits. When I phone screened the day before I asked what the breakdown of payments was. (When and how much they were paying) for example 1k when you leave and the rest after the out patient visits. The phone person said that information would be provided at screening. That they could no longer give that out over the phone. I got to my appointment (2 hour drive each way) to look at the documents on payments..... We would be in house 10 days and come back for an outpatient follow up and receive 275.00 of the 2625!!! In essence we give up 10 days and a follow up and get 275 while spaulding keeps OUR money WE EARNED in their account for an additional 20 to 30 days!!!! I asked to speak to a recruiting manager and she had so little integrity as to lie and state that Other companies in Wisconsin give you NOTHING for 21 days after completion. Naming Covance specifically. She went on to tell me that she was very close to a covance manager and they just spoke yesterday and it was confirmed that Covance pays that way. I assured her that I have done work with covance and that it was NOT my experience. She was straight up untruthful. You cant have that kind of thing going on at a facility that is putting experimental drugs into people. TIME for people to wake up and know that there are like 200 other places to go!!!!

They have owed my company money for over four years... no effort to pay their bill. Stay Away!read more

Today was my turn at the Covid-19 vaccination clinic. These folks are ready for this with an entire…read moreclinic area set up with signs, seating, check-in window and they're ready for action. Check-in was fast and efficient, including a temperature check. Chairs are socially distanced and an associate was disinfecting chairs. I arrived 15 minutes early, it is all but required when you make an appointment. It was a good thing I was early because they were ahead of schedule (I told you they were efficient!) and I was ushered right in. A guide walked me back, which was good, otherwise they'd have to put cheese at the end of the maze. With the efficiency of a NASCAR pit crew, two nurses and a manager who happened to come into my room double-checked my ID, gave me the injection, and set up the appointment for my revisit for the second injection. I was quickly ushered out so the room was available for the next patient. So far, no side effects, and I'll be back for Round Two in three weeks.

This clinic has wonderful staff, caring, hard hard-working doctors and nurses, but the lab staff is…read morerude and unprofessional. She was very rude and abrasive and yelled at me in front of another patient for coming into the lab without an appointment. I actually had stopped in to drop off my lab order and there were only 2 cars in the entire clinic parking lot, so I asked if I could get in. The front office staff said no problem and sent me back to the lab. The phlebotomist actually yelled at me three times about not having an appointment for the lab work and told me never to return again unless I had an appointment. In addition, I highly allergic to all adhesives and the phlebotomist confirmed this. She put a bandaid on my arm so quickly that I did not see her do it and caused a significant allergic response. She tied the stretchy coban dressing on my arm so tightly that it ripped off the skin in 3 areas. I do not have fragile skin and this has never happened to me before. After telling my health care provider what happened, she urged me to call Froedert and file a complaint. I contacted the lab supervisor and left her a messege but she never responded to my call and it has been 4 weeks.

I brought my mom (92 years old) to urgent care because she fell and thinks she broke her wrist…read more After 45 minute wait I asked how long it will take and they told me another 45 minutes to an hour. This is unbelievable!! Don't come here if your in pain and want to get treated It is two hours later and she just had X-rays and ask us to wait again! 10 minutes later they asked us to sit somewhere else to wait. REALLY my mom's 92 and is in pain. I am not going to keep moving her because the imaging dept is closing. Aurora sucks

I am a 65-year old female that has experienced NOTHING but very poor care at Aurora Health Care…read moreclinics, urgent care locations and the Aurora Hospital in Grafton, WI since March 30, 2020. I realize that we are all in the midst of very turbulent times. Nevertheless, I am advising my fellow human beings to please avoid Aurora Health Care facilities period. I have been verbally and physically abused this year by many, many employees and doctors at these clinics/hospital .No SEXUAL abuse has occurred. I have a lot of medical/health care experience and I know which way the wind is blowing. Please take my advice and beware of all Aurora facilities for your own safety and the safety of your family members and friends. I saw a PA, Michael Dougherty, on December 7, 2020 at their Urgent Care Clinic on Good Hope Road in Milwaukee, WI. I was experiencing pain and swelling of my knee after total knee replacement surgery in August 20, 2018. My internist was concerned about a possible infection and advised me to go to this clinic ASAP. During my visit, I asked this PA to examine the little toe on my left foot that I have stubbed 2 times in about two months. I told him that I did not make an appointment for this issue because we all need to stay away from the coronavirus. He asked me if my toe was black or blue and FALLING OFF if I would have been seen for this concern. I can no longer tolerate the poor care at ANY Aurora Health Care facility. It extends from the receptionists right up to the upper echelons of management. This is simply my advice. Stay away if at all possible. This is your decision to make, of course.

Worst hospital ever. Go there if you want to die because they are very helpful in helping you to do…read morethat. They have my mom in a hospice room however she is not on hospice just palliative care. My mother assigned me as her power of attorney and asked me to advocate for her if she was not able to do so. There has been some times that she is not able to speak Because she is in and out of coherency. Doctor Tebow, the first doctor I had to deal with literally told my mother you are going to die. This is the end of your life and your life is going to expire any day. Then he sugarcoat giving her meds so she can Passover without pain and then in the opposite tone of voice, he says or just be here in pain and keep getting poked with needles. I explained it to my mom and her exact words work. Keep me alive as long as I can. Well, in the next few days, this doctor would come in and yell and argue right over my mother's bed to me about how I am hurting her by keeping her alive and I would tell them this is what she asked me to do. I am going to do this until she tells me different. She still has the ability and coherency to make her own decisions and I ask her questions and dates and times and she answers them correctly so she is still with her wits. We then had another heated argument over my mother's bed. I tried not to yell my son was here. He recorded it. All I asked for was an IV drip to be in place which he stopped doing when I wasn't here and without my consent. This doctor has a terrible bedside manner and it seems like they just trying to hurry her along so she can pass away. I do admit she has had lots of pain, but I ask her if she wants, anything for the pain and she says no just make me comfortable to reposition her. The nurses and the nurses aids are wonderful. So, in closing , the doctors here think that they are God they do not care about what the family thinks you're supposed to listen to them and do not question them. All I know is I'm going have to live with my mother hearing to argue and fighting and the way the doctors speak to her about how she just needs to die and that it's the end of her life. This is a very traumatic experience for the both of us and it's something I will live to remember constantly until I die. Terrible terrible terrible bedside manner. Only come here if you want to die.

I was diagnosed with covid and they treated me sooo poorly. I came in with a fever and cough- they…read moretold me they do nothing for covid patients, they didnt even give me fluids, Then when they wanted me to leave they told me to either wait in the lobby for my ride or stand outside? with a fever and covid? they were beyond rude and I will not step foot in that hospital again.