My parents' house in Kentwood, MI recently just had some water damage that pretty much destroyed…read moreour entire 1st floor. We had to get the place blown and dried out, replace all the woods, our basement was leaked as well. My parents called ServiceMaster and was helped by Jared Huisken, the owner. This was the very first time my family had experienced anything like this since we owned the house, and had no experience in anything including disaster response, clean up, or calling and claiming insurance. Jared was extremely nice and helpful to my parents, told my parents exactly what goes into the estimation and what any insurance would be able to (but will never inform them) to cover. He walked us through the entire process with the kindness of his heart and including all the details that my family wouldn't even consider or thought of, especially in time of crisis like this. His team of professionals were quick, fast, and knew exactly what they were doing in order to help my family get through some unexpected events like this. Thank you for all of your help, we appreciate services like your and the "going-above-and-beyond" attitude that puts our family's perspective in mind. I would recommend your service for anyone in need in a heartbeat!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Great group of guys. Do great work at a great price. Highly recommend Lakeshore Constructionread more

From the owner: Our business started out as Midwest Construction Solutions 9 years ago and became Lakeshore…read moreConstruction Solutions a year ago when we added a few more owners and new divisions to our company.

Our basement septic pump failed and resulted in an enormous amount of basement damage. The floors…read morewere ruined and the drywall was wicking sewage moisture up the walls. The humidity was unbearable. Our insurance agent first highly recommended a company who did an incredibly poor job, the first company actually caused more financial damage than they helped with. The first company didn't even set up a containment barrier. As a result I did my own research and I called Restoration1 of Grand Rapids for a second professional opinion. I can't imagine my family's well-being if I didn't get this second opinion from Restoration1. What was initially a "completed" $3k repair (by the insurance company's buddy and recommended vendor) turned into a $100,000+ remediation job once Restoration1 of Grand Rapids came in and laid out the facts and documentation to the insurance company. This is why you too should do your own research, and work with a company that isn't a puppet to the insurance company. Restoration1 of Grand Rapids was fair, worked with facts, and acted in good faith. Your family's health is at risk when you are subjected to these kinds of damages and your insurance company may downplay things in the beginning to avoid the realistic responsibilities of doing good quality work, which isn't cheap. It is why we pay insurance premiums and it is contractually intended for these events. Restoration1 saved my family's health from certain mold and also saved our financial future by helping document and support my claim by IICRC standards which many insurance companies state in their declaration pages to guide remediation to properties. From what I have seen, Restoration1 does remediation work by the books and they seem to have water and mold remediation standards memorized extremely well. Our son was a baby at the time of this catastrophe and he was immunocompromised, having breathing difficulty without presence of mold. We were extremely concerned for his safety and we became afraid of our own home. Cody, Kass, and Ryan, along with their extremely hard working staff guided us through the process and educated us on IICRC standards they would work through. Their expertise and ability to stay organized through the lengthy process alleviated our stress and they helped order air mold testing services on two separate occasions to add extra support to the claim against our insurance company and also show improvement for us to feel safe going back into the home. Now, I recommend Restoration1 to literally anyone when I hear the words house fire, storm damage, water damage, flooding, mold remediation, or smoke remediation. They are the professionals and no other company could be better to work with in my opinion. Several hours after this basement claim wrapped up, there was a huge storm (Last August 2023) and a tree went through our roof causing water to go through 3 floors... guess who we called? It was pure stress until calling Ryan, and Kass got on it right away even though there was a huge power outage and blocked roads affecting the county. This time we were more relaxed, having a lot of trust their process and we have the greatest appreciation for the hard work they do. We are nearly wrapped up with this new claim and while I hope we don't need their services in the future, they will be my first call and they have a permanent place in my phone's contact list.

I called them asking for mold remediation services and they said they'd call me back and they never…read moregot back to me.

The First Choice Team did an awesome job of refinishing all my hardwood floors. They were easy to…read morework with and around and their attention to detail was far above what I would have expected. They were very conciencious about keeping the entire environment clean and neat so that when the job was done it was truly beautiful. They will be doing all of my future floor work. Thanks again guys.

From the owner: First Choice Cleaning is a "Top Shelf" cleaning company in the Greater Grand Rapids Area. We offer…read morea variety of cleaning services, floor coatings and janitorial services to higher-end markets and businesses who value the appearance and cleanliness of their living quarters and work environments. We are certified professionals who specializing in quality driven services. We monitor our work to ensure that our services meet and exceed our customers expectations. We pride ourselves in our attention to detail and if the customer is not satisfied...we make it right. First Choice has 22 years of experience, knowledge and expertise in the cleaning industry. We are an IICRC Certified firm. First Choice enlists IICRC certified technicians to provide excellent service in carpet cleaning and more. First Choice also holds memberships with the Carpet and Rug Institute (CRI). Our Background First Choice Cleaning and Restorations is a family-owned and operated business with 22 years of experience. Early on we made a decision to be the most professional, educated and courteous company in our service area. Our commitments to hiring quality employees, continuing education and using the latest technologies and resources have made First Choice Cleaning and Restorations a leader in West Michigan.