Steve came to my home to remove the rust from my cast iron porcelain bathtub. Big assurances it would be NO problem for him. Within 24 hrs. the rust was back. When I called he said he was too busy....weeks later I tried again....too busy......Now it's 6 wks. and I know his intentions are not good. He took the $ and ran to the bank. The evidence speaks for itself obviously. I take the time to write so others will not be harmed by him-please beware. read more

Steve came to a home I'm building where there was damage to the tub. He did the repair and was paid on the spot. Soon after, the repair came off, so the tub was back to the way it was before he did the work. It was extremely difficult to get him to come back to do the repair again. Through a few months of very broken communication, he set up a time to be there when he was coming to Grover Beach for some other work. The owners wanted him to use a particular material, and they didn't have that material on hand. So this 10 minute trip he counted as the repair correction, and when asked to come back to really do the repair, he said he needed to be paid $100 to return. Absolutely nothing positive to say about the experience. read more

He re-glazed my tub which took about 2 hours. The surface appeared okay until about 2 weeks later it started peeling. We let it dry for 2 weeks as well before using it. I called him back out but he conveniently missed me by 15 minutes and went back home. He does not appear to be in a hurry to fix this. The other issue is when the tub is filled with water you can see the original coating because he applied such a thin layer. So overall I am not happy with this guy. Way to expensive and not quality work. Try to do it yourself, it won't be any worse than what he does. read more

Steve came to our home to refinish the bathroom countertops, sink, and shower. He acted erratically, mentioning UFO experiences and tried to sell us a sailboat. He insisted we provide payment before service. He left approximately four hours later with the bathroom door shut and said he set the heater to the right temperature. Later that night, the refinishing was already dripping down the wall and cracking on the countertops. He came back to fix the work later that week, but insisted it was our fault. He threw trash at us, yelled at us, and refused to tell us how he would fix it. He locked himself in our bathroom for an hour, and left quickly afterwards. He never fixed the problem, but instead only sprayed over a few areas, leaving the surfaces spotty, grainy, and still cracked. NEVER hire this man. read more

This review is going to sound like many of the other ones. I hired him via craigslist. He assured me that he does a professional job. I asked him about prep work and he said he would do "what ever it takes" . He also made claims that he represents Jacuzzi. Anyway. 6 months later the tub is peeling like an Alaskan tourist on a hawaiian beach. after very light use. I call him up, he is terse and says he has to see it, how its probably not his fault, etc. He was supposed to call back to set up a visit with the tenant, and he does not return the calls. Im out $400, and have to rehire the job. read more

Steve was good at communicating and showed up at the appointed time. We did everything he directed as to care for the freshly painted bathtub. We paid him at the time of completion on the spot. When the paint started to peel I called and asked him to return and he told me he was busy but would get to it that week. He never showed. I have called repeatedly and left voice mails. He does not return my calls, unlike when he wanted the job. There are other porcelain painters in the area, I would recommend checking them out. read more

I wish I had read these reviews before hiring this guy 3 months ago. My story is very much the same as these other reviewers - he sounded very nice and he assured me of his quality and professionalism, but once the initial job was done, I got attitude about coming back to fix the tub that started peeling after a couple of months, and he didn't do it. Run in the opposite direction! read more

Steve Wenzel of Wenzel Enterprises came to my home to resurface my fiberglass tub/shower unit. He claimed to be the authorized repairman for the Jacuzzi brand of tubs and assured me that he was "the best" and that he repaired the work that other refinishers had botched. As soon as he came through my front door, he presented me with the bill, before even starting the work. Once he was done, I paid him and he left quickly, going directly to my bank to cash the check. Soon after he left, I closely inspected the tub and noticed very obvious drips and sheeting in the spray finish so I called him to let him know. He said that was due to the room being too cold (of course, it was operator error, due to spraying too much epoxy on at one time to cause it to run.) If the room was too cold, he could've just asked me to turn up the heat. Being dissatisfied with his work, I contacted the Jacuzzi company who told me they've never heard of Wenzel Enterprises or Steve Wenzel and that he is certainly not their authorized repairman. Plus, he got over spray on the floor and on the toilet. Use him at your own risk! read more

If there was 0 stars that is what he would get! Check all of the reviews he has managed to hide on Yelp! He did the most unacceptable job!! We filled the tub moved around our hands and took every drop of paint off because we were so sick of dealing with this crook and his crappy work! I will be taking him to small claims court! We even confronted him about negative reviews which he had excuses for! DO NOT make the mistake I did!!!! read more

Terrible. Started off as a nice guy. Turned into unprofessional contractor; and a nasty person. Not only not finishing his work? The tub glaze came off and plugged up our tub by the trap which cost us over $385 additional costs. Now we're into over $1000 loss; with a tub not done. read more

This guy is a crook and a drunk. DO NOT USE HIM. After refinishing my cast iron tub, several spots peeled off within a week. When I tried to get him to come back he hung up on me. I was hoping the damage would be limited to those few spots, but when I scrubbed the tub IT ALL PEELED OFF! He will not return my calls or stand by his work. read more

We received our new air jet tube and we failed to notice that it was cracked in shipment until it was too late to get it replaced. We called a number of tub repair companies and all but Wenzel said that the damage was terminal and they would not attempt to do the repair. Wenzel not only repaired the structural damage they repaired the cosmetic surface to its original factory finish. I could not be happier with their work. read more

What a flake. The bathtub he did for me started peeling and flaking within weeks of his work. I have called him repeated times over the past 9 months and when I do get him on the phone it is like he has no recollection of me or the job but he always commits to get right on it. When I leave him voice mails, he never calls back. There really is something really unbalanced about this guy. I rarely have run into such garbage in my life. read more

I interviewed Steve to refinish my claw foot tub after the prior repairman stopped returning my calls. He assured me that he would never do that and he stood by his work offering a 3 year warranty. Within 2 months of the initial work it began blistering. He came back saying that the room was too cold, the humidity level was too high, and water was being left in the tub. Once again a couple months later it was blistering and peeling. This time it was the fault of a dripping faucet that allowed water to pool in the bottom, so it was water in a tub that did it, and we must be using an abrasive cleaner (we weren't). Calls over the next year were not returned when it started again. Finally, got the number of a repairman a co-worker used. My wife called him and he showed up and started working. I came home and was surprised to see Steve once again in my bathroom. He had changed his number. Well, guess what, it has started chipping and for the last 6 months he has given every excuse for not coming out. I will be filing against him in small claims court. read more