I visited Wendys at Whangaparaoa on Monday 13.8.18. Once again I got the foreign sounding woman (who keeps well out of sight) and asked for my usual order:- A five dollar 50 value meal beef please with Sprite for the drink and a seniors black coffee.
I recognized the female voice as the one who gives me a chicken burger instead of beef, but wrapped in a beef printed wrapping. She did this again on Monday, but this time wrapped it in a reused scrunched up beef wrapping paper out of the rubbish bin. She always puts the burger on its side in the bag.
On an earlier occasion a dark chap with poor English had a problem with giving me the free coffee for pensioners. He didn't use the coffee machine which I can see through the drive through window, but poured me cup of cold slops served in a dirty cup from the rubbish bin with dried stains down it.
I have heard the dark skinned so called manager complaining that they don't make any profit out of me, so he clearly resents giving me the free coffee that is Wendy's policy. Complaints are never responded to, so obviously the manager or owner doesn't care or has no management skills.
Betty Robb read more