Wendy's biggie bag is where it's at. McDonald's is highly questionable but I feel like Wendy's is not as much. Plus the junior bacon cheeseburger is delicious. I've been coming to Wendy's for over 15 years and the junior bacon cheeseburger never fails to hit the spot. The baked potatoes have become questionable topping wise. The cheese tastes like chemicals but the frosties are still the bomb.com This location has very nice staff. They gave me lots of extra ketchup packets. Seems like other fast food joints especially McDonald's is always hoarding sauce packets like they are the sauce police & don't make billions of dollars a day. I remember when I could get my own ketchup packets & half the time people didn't even remember to grab them! read more

Love Wendy's. This location sucks. Been going to Wendy's since the 80s. Daves double with cheese is my go to burger when craving fast food. The drive-through attendant was extremely uninterested, apathetic and clearly did not want to be there. The fries were cold. No napkins in the bag, ordered the burger with no mayo, lettuce, or tomato, and all three were on the burger. Threw it away halfway home. Sorry, Wendy's you lost a decades long customer read more

Worst Wendy's location and service that I've ever been to. I pre-ordered on the app and then came to pick-up 5 minutes later in the drive thru. It was more than an hour before they closed but they seemed to have nothing available. No, not due to shortages or being sold out, but because they said they had already turned off the Frosty machine and put away other items such as the chili. In fact, they had nothing that we ordered except for the junior bacon cheeseburger and fries. They even got our drink order wrong. They didn't seem to care that they didn't have the items we ordered and claimed they didn't know how to give a refund. We were told we'd have to contact customer service for the items we paid for but didn't receive. We also realized they gave us condiments with expired dates on them. For example, the sour cream had a best by date of 2 weeks ago. Unacceptable. read more

I stopped going to Wendy's for a while, because they were too expensive, but lately they are killing it with fresh food and good prices. I like this place, because it's fast and fresh! I can place a mobile order when I get there, and they hand if to me when I drive through! Only problem was the attitude of the last girl, but they are usually great! I paid $2.91 for a Jr cheeseburger deluxe including tax using the app and got a free 6-pc spicy nuggets with ghost pepper ranch! Great value and fresh hot food! read more

Wendy's - Jr. Cheeseburger Deluxe $2.69 - Burgers Near Me - Scottsdale, Arizona

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Lunch for two $35. I got a chicken sandwich...asked for a ranch and a honey mustard...they said $.50 per sauce. Canceled the order. Sadly I'm becoming more and more like my father every day hahaha. These companies are out of their mind greedy. Dave Thomas is rolling over in his grave!!! read more

Cold, hard burgers. Forgot fries and sauces. Hungry, annoyed, deeply disappointed.!!!

Have to update this review! After doing a stint in the food industry, I understand the rules of fast food now. So this "strange" experience is acceptable now and I get why it happened. I haven't been to Wendy's in a while but this is making me crave some nuggets! read more

Wendy's on Pima/Chapparel. Single w/cheese and sm fry. $9 40? 3 times they asked if I wanted sm fry..yrs, yes and yes. Buger and fries were cold. It was at 5pm, dinner hour. read more

Ima just go ahead and say I was looking for the Wendy's that I know and love and this was not the case. I got Postmates (I know, temper the expectations), but this was straight up cold. All of it. I got some sort of bacon burger deal which they completely screwed up. Asked for no ketchup or pickles. Okay fine ketchup and pickle but cold as the Himalayas. Fries some of the saddest I have seen in a long time. Sorry Wendy's this ain't it. Maybe my postmate guy screwed me but either way I doubt that woulda been good fresh made. Lesson learned! read more

I ordered a spicy chicken sandwich take out thru the Wendy's App then drove over to pick it. App said it would be ready in 5 minutes, but even at 9pm on a Thursday there was 5 cars deep in the drive thru. It took almost a full minute to get the attention of an person at the inside register. There were a few others there, but one could tell the focus was on the drive thru. It appeared they just started making it when I arrived and asked about my order. Another 5+ minutes passed before my sandwich was ready. There were many signs around about Wendy's hiring. I am guessing they are just understaffed. I liked the app ordering. It allowed me to know the free add ons to the sandwich. I ordered no mayo, extra lettuce, extra spring mix, extra tomatoes, extra sweet onions, extra pickles and smokey honey mustard. It have me almost a mini side salad with of greens with my sandwich. The sandwich wasn't really spicy at all. I lean more twords Cool Ranch Doritos over Flaming Hot Cheetos. So, when I say it was not spicy I would call it mild at best. Overall, I liked the sandwich. However, there was a medium sized piece of gristle on the chicken breast I had to remove that took away from the meal. read more

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For $12 I got home from the drive through with ice cold food. It was made cold because the cheese was not melted on the burgers. Why would a restaurant make and give out ice cold food? The guy in the window collected my money and told me good night, shutting the window. He came back later and realized he never gave me my food. His comment was my bad dude. I will never go back to this location are any locations. I'm deleting my Wendie's app and spending my money at a restaurant that cares. read more

This Wendy's is AMAZING, no matter what time i go my food is fresh and hot. This is my go to wendy's for that reason. The workers are always polite and my food never has an extreme wait. When i eat inside the store is clean . Will never stop coming here thank you to all employees and managers of this store, they are all doing a fantastic job read more

Everytime I come here, the food is old and cold. And even when asked to be fresh they get an attitude and still give me nasty food !!! Ridiculous it shouldn't be that hard to make orders as they go. read more

Stopped in at 3:30 on Saturday, or should say tried to stop in. But the lobby was locked, no sign, just locked. Easy enough to figure out it just must be to not enough staff, so pull into drive in behind 5 or 6 cars. After one car finally moves after 5 minutes and no one else, i just pull out of line to leave. All fast food, including Wendy's is barely edible on a good day, with only the fat part making it marginally worthwhile. I ended up at 5 Guys a mile away and had much better food even if at a price premium. But then again, I'd probably still be waiting on the drive thru at Wendy's. read more

Another frosty review from this location 9 years later. This time, we have the new Strawberry version and it was not that great. I didn't get a great Strawberry taste, more like Vanilla with added sugar and some Strawberry puree to make it pink. Not the worst thing on a hot day, but chocolate still rules. read more

Wendy's - New 6/22 - Burgers Near Me - Scottsdale, Arizona

Well, I'm a regular visitor to Wendy's, but this place is just disgusting and borderline crooked. The lady in the drive-through cannot speak English, but she did manage to mischarge me like double from what I ordered. I don't think it was an honest mistake either because she never said the amount, she never provided a receipt I would avoid this place. It's very sketchy read more

They took my order and overcharged me. They let me sit there for over ten minutes while my frosty melted and nuggets became cold. They held my card and food the whole time while working to fix a 'slow computer issue'. They were not up front about the issues happening with their machine and did not offer to remake my food. Meanwhile my card kept getting notifications and I waited calmly. The refund to my card was unsuccessful and they gave me poor quality food. Never been to this location before today and will not return. Poor customer service. read more

Wendy's - Merchant overcharges - Burgers Near Me - Scottsdale, Arizona

LeeAndra was so kind, her positive attitude left me in a better mood. The food was adequate as well.

If I could give this place negative stars I would. Horrible attitude from the drive thru lady. Horrible service no way to treat people. Now I know why this place isn't busy anymore like it used to be. read more

This is actually the slowest fast food place I have ever been, I came back a couple times throughout the week just to see if they were having an off night that time I came. Nope still slow, still takes about 30 min to get through the drive through. I didn't take a picture of the cars behind me, and the cars leaving the drive thru because it's taking so long. The first time, they couldn't do Apple Pay, the second and third time they would only accept cash and still haven't gotten that fixed. This is unacceptable. read more

Wendy's - Slow line as usual - Burgers Near Me - Scottsdale, Arizona

Idiots did not give spicy chicken nuggets and the line is too damn long and take only one car per serving read more

Wendy's - Non 4 PC. Spicy Chicken Nuggets - Burgers Near Me - Scottsdale, Arizona

-5 Waited in the drive thru for 15 min before a guy came on and said mobile orders only.... Maybe put a sign out?? Or just do your job???

Very inconsiderate staff, do not care about mobile orders, incredibly slow, we've many things out of the order, no apologies when remedy the situation. Cannot recommend this place, even though Wendy's burgers are great. Michael Murdock, US Navy veteran read more

Good staff with an awesome manager. Really love the breakfast. Yummy. You should visit today. 1/2 off breakfast for March 2022. Must order through ap. read more

Wendy's - Burgers Near Me - Scottsdale, Arizona

Went to get a bowl of chili. Drove 10 mins waited 5 mins in drive thru and was told they ran out for the night. I asked what time they stopped serving the chili they said when they ran out for the night. Nothing online says until they run out. Very disappointing. A waste of time read more

The slow service at this place after 8 or 9 is incomprehensible, especially considering they often close the dining room early, presumably to make things easier on themselves. And It is consistent. The last visit was a twenty minute wait with five cars ahead of me, and that's nearer to a good performance than bad. Please don't go here, if for no other reason than to make my visits minimally faster. read more

Worst fast food restaurant I ever been to. 2 out of the last 3 times I went at like 6pm they told me "Mobile orders only" when I pull up to the speaker to order. No way you're only doing mobile orders at that time of day. Don't waste your time or money here read more

This use to be my bacon fix spot. Nowadays prices are important and so should the value in which you treat your customers. First of all the driver thru menu was not working and so I made it easy. I ordered 4 jr. bacon cheeseburgers. I got home and guess what no ba on. So I called to let them know and no answer. Called 2 more times same thing. They were not busy when I was over there and by there service tonight I am mad. I am glad there are other fast food joints around. Shame on you night shift. read more

Not sure why there are bad reviews, I've had only good food and service at this Wendy's in Scottsdale. Yesterday at lunch I went through the drive through and it was only 5 minutes total (there were two cars ahead of me) the employee taking orders was friendly. My order was correct, hot and delicious. I asked for honey mustard sauce with my fries and it was there. Overall a good experience. I recommend this Wendy's . read more

Very pour customer were messing around the whole time letting customer behind the counter to talk to customer while trying to order the gentleman at the window was extremely rude as well and told us to go home when placed an order online read more

The person taking the orders is extremely rude and should not work in the service industry. I understand being understaffed and overworked, but it is not an excuse to take your frustrations out on customers. My husband and I ended up going to Whataburger instead where the staff was pleasant and the food is better. read more

I'm quite annoyed I drove all the way here just for a frosty and it was completely liquid not even a semblance of frost

Calvin the cashier was beyond friendly! He went out of his way to provide me with an amazing meal and fantastic service! The food was fresh, hot, and delicious! The inside was extremely clean and had an amazing ambience. Would definitely recommend this location for Wendy's lovers. read more

More like a Wendy's Lounge than a restaurant. Clean, well staffed, and with hundreds of #CocaCola flavors due to their "Freestyle" machine. Unfortunately, going through the drive thru and ordering an unusual drink forces the clerk to go to the lobby to fill it up. The frosty was ok, not what I remembered. Super light and fluffy. A little worrisome. The chocolate wasn't very chocolatey, either. Creaminess: 8/10 Flavor: 4/10 Texture: 3/10 Appearance: 7/10 Avg: 5.5 Cost: $2.39 Value Score: 2.3 pts per dollar #SamsungPay Review: "Amazed." Mag stripe worked on the second try. Staff actively doubted it would work. It did. read more

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i wannna throw up. serving raw chicken.... do not go here. my boyfriend actually ate this... absolutely disgusting. read more

Wendy's - Raw chicken - Burgers Near Me - Scottsdale, Arizona

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please. please. please. you've become so consistent at holding the pickles. now just figure out how run a drive through that does not take twenty minutes to get through. it is insane how often and how long it takes. Part 2: it took over forty minutes to get through the drive-tonight... got to be a new record... oh look, an angry guy is walking up to the window... read more

This twink at the drive thru didn't put straws or my fries in the bag, I'm still giving 5 stars though bc he was cute

Horrible service. The drive thru is supposed to be open til 1am, i shooed up at 11pm and no one answered the intercom. After waiting for almost 10 minutes I drove to the window hoping someone would notice me. A man walked by the window 3 times and completely ignored me. Apparently Wendy's doesn't care about my business. read more

This place SUCKS and has sucked for years... Didn't think it could get any worse but last week they stuffed 3 orders of food into one bag. Food was destroyed/crushed. Staff doesn't care, management doesn't care and Wendy's corporate who should close this place doesn't care.The staff should be fired and NEVER work in the food industry again. Almost $20.00 of food all thrown away. Contacted corporate Wendys and they had their local GM call me from that Wendys and she was a snotty rude idiot. Then after calling Corporate again they had a regional manager call me and he can not figure out how to issue me a refund. Wendy's seems clueless and again JUST DOESN'T CARE. AVOID at all cost. This location should be closed. read more

I try to support businesses in the neighborhood where I am visiting, but I will never again visit this Wendy's location. The orders are never correct, even when they are simple, and whatever food they decide to hand you is cold when they give it to you! How is that even possible? This makes me feel the food is possibly unsafe to eat as I don't know how long it has been sitting. read more