Wendy&#x27;s

242

982

2092

3 years ago

Have to update this review! After doing a stint in the food industry, I understand the rules of fast food now. So this "strange" experience is acceptable now and I get why it happened. I haven't been to Wendy's in a while but this is making me crave some nuggets! read more

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Raymond R.

1

22

33

9 days ago

Love Wendy's. This location sucks. Been going to Wendy's since the 80s. Daves double with cheese is my go to burger when craving fast food. The drive-through attendant was extremely uninterested, apathetic and clearly did not want to be there. The fries were cold. No napkins in the bag, ordered the burger with no mayo, lettuce, or tomato, and all three were on the burger. Threw it away halfway home. Sorry, Wendy's you lost a decades long customer read more

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Brian P.

Elite 26 All-Star

410

1527

18013

8 months ago

Worst Wendy's location and service that I've ever been to. I pre-ordered on the app and then came to pick-up 5 minutes later in the drive thru. It was more than an hour before they closed but they seemed to have nothing available. No, not due to shortages or being sold out, but because they said they had already turned off the Frosty machine and put away other items such as the chili. In fact, they had nothing that we ordered except for the junior bacon cheeseburger and fries. They even got our drink order wrong. They didn't seem to care that they didn't have the items we ordered and claimed they didn't know how to give a refund. We were told we'd have to contact customer service for the items we paid for but didn't receive. We also realized they gave us condiments with expired dates on them. For example, the sour cream had a best by date of 2 weeks ago. Unacceptable. read more

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Sarah S.

20

128

284

9 months ago

I stopped going to Wendy's for a while, because they were too expensive, but lately they are killing it with fresh food and good prices. I like this place, because it's fast and fresh! I can place a mobile order when I get there, and they hand if to me when I drive through! Only problem was the attitude of the last girl, but they are usually great! I paid $2.91 for a Jr cheeseburger deluxe including tax using the app and got a free 6-pc spicy nuggets with ghost pepper ranch! Great value and fresh hot food! read more

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Ryan B.

0

22

4

3 months ago

Lunch for two $35. I got a chicken sandwich...asked for a ranch and a honey mustard...they said $.50 per sauce. Canceled the order. Sadly I'm becoming more and more like my father every day hahaha. These companies are out of their mind greedy. Dave Thomas is rolling over in his grave!!! read more

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Kenneth B.

0

3

0

6 months ago

Cold, hard burgers. Forgot fries and sauces. Hungry, annoyed, deeply disappointed.!!!

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Joann K.

0

14

0

1 year ago

Wendy's on Pima/Chapparel. Single w/cheese and sm fry. $9 40? 3 times they asked if I wanted sm fry..yrs, yes and yes. Buger and fries were cold. It was at 5pm, dinner hour. read more

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Conor P.

0

8

1

1 year ago

Ima just go ahead and say I was looking for the Wendy's that I know and love and this was not the case. I got Postmates (I know, temper the expectations), but this was straight up cold. All of it. I got some sort of bacon burger deal which they completely screwed up. Asked for no ketchup or pickles. Okay fine ketchup and pickle but cold as the Himalayas. Fries some of the saddest I have seen in a long time. Sorry Wendy's this ain't it. Maybe my postmate guy screwed me but either way I doubt that woulda been good fresh made. Lesson learned! read more

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Bruce S.

Elite 25

0

23

0

1 year ago

For $12 I got home from the drive through with ice cold food. It was made cold because the cheese was not melted on the burgers. Why would a restaurant make and give out ice cold food? The guy in the window collected my money and told me good night, shutting the window. He came back later and realized he never gave me my food. His comment was my bad dude. I will never go back to this location are any locations. I'm deleting my Wendie's app and spending my money at a restaurant that cares. read more

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mmm c.

0

2

0

11 months ago

This Wendy's is AMAZING, no matter what time i go my food is fresh and hot. This is my go to wendy's for that reason. The workers are always polite and my food never has an extreme wait. When i eat inside the store is clean . Will never stop coming here thank you to all employees and managers of this store, they are all doing a fantastic job read more

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Paul D.

223

317

3811

5 years ago

I ordered a spicy chicken sandwich take out thru the Wendy's App then drove over to pick it. App said it would be ready in 5 minutes, but even at 9pm on a Thursday there was 5 cars deep in the drive thru. It took almost a full minute to get the attention of an person at the inside register. There were a few others there, but one could tell the focus was on the drive thru. It appeared they just started making it when I arrived and asked about my order. Another 5+ minutes passed before my sandwich was ready. There were many signs around about Wendy's hiring. I am guessing they are just understaffed. I liked the app ordering. It allowed me to know the free add ons to the sandwich. I ordered no mayo, extra lettuce, extra spring mix, extra tomatoes, extra sweet onions, extra pickles and smokey honey mustard. It have me almost a mini side salad with of greens with my sandwich. The sandwich wasn't really spicy at all. I lean more twords Cool Ranch Doritos over Flaming Hot Cheetos. So, when I say it was not spicy I would call it mild at best. Overall, I liked the sandwich. However, there was a medium sized piece of gristle on the chicken breast I had to remove that took away from the meal. read more

Wendy's - Used the app for carryout order. - Burgers Near Me - Scottsdale, Arizona

Wendy's - A spicy chicken sandwich loaded with free extras - Burgers Near Me - Scottsdale, Arizona

Wendy's - A piece of gristle on the chicken breast that I couldn't bite thru. - Burgers Near Me - Scottsdale, Arizona

Wendy's - Updated inheritor, bit nothing special. - Burgers Near Me - Scottsdale, Arizona

Wendy's - No one at the counter - Burgers Near Me - Scottsdale, Arizona

Wendy's - Entrance greeting - Burgers Near Me - Scottsdale, Arizona

Wendy's - Someone stole Dave's "D" from the signature by the entrance. What does it say when they don't bother to fix it or even notice? - Burgers Near Me - Scottsdale, Arizona

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Eliza M.

0

11

2

1 year ago

Everytime I come here, the food is old and cold. And even when asked to be fresh they get an attitude and still give me nasty food !!! Ridiculous it shouldn't be that hard to make orders as they go. read more

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Jeff W.

46

255

462

4 years ago

Stopped in at 3:30 on Saturday, or should say tried to stop in. But the lobby was locked, no sign, just locked. Easy enough to figure out it just must be to not enough staff, so pull into drive in behind 5 or 6 cars. After one car finally moves after 5 minutes and no one else, i just pull out of line to leave. All fast food, including Wendy's is barely edible on a good day, with only the fat part making it marginally worthwhile. I ended up at 5 Guys a mile away and had much better food even if at a price premium. But then again, I'd probably still be waiting on the drive thru at Wendy's. read more

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Brad W.

314

3367

10034

4 years ago

Another frosty review from this location 9 years later. This time, we have the new Strawberry version and it was not that great. I didn't get a great Strawberry taste, more like Vanilla with added sugar and some Strawberry puree to make it pink. Not the worst thing on a hot day, but chocolate still rules. read more

Wendy's - New 6/22 - Burgers Near Me - Scottsdale, Arizona

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Anuj B.

49

50

0

1 year ago

Well, I'm a regular visitor to Wendy's, but this place is just disgusting and borderline crooked. The lady in the drive-through cannot speak English, but she did manage to mischarge me like double from what I ordered. I don't think it was an honest mistake either because she never said the amount, she never provided a receipt I would avoid this place. It's very sketchy read more

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Eli P.

14

6

20

2 years ago

They took my order and overcharged me. They let me sit there for over ten minutes while my frosty melted and nuggets became cold. They held my card and food the whole time while working to fix a 'slow computer issue'. They were not up front about the issues happening with their machine and did not offer to remake my food. Meanwhile my card kept getting notifications and I waited calmly. The refund to my card was unsuccessful and they gave me poor quality food. Never been to this location before today and will not return. Poor customer service. read more

Wendy's - Merchant overcharges - Burgers Near Me - Scottsdale, Arizona

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Sherri P.

0

6

0

1 year ago

LeeAndra was so kind, her positive attitude left me in a better mood. The food was adequate as well.

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Alissa P.

0

3

0

1 year ago

If I could give this place negative stars I would. Horrible attitude from the drive thru lady. Horrible service no way to treat people. Now I know why this place isn't busy anymore like it used to be. read more

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Thomas B.

549

3

2

4 years ago

This is actually the slowest fast food place I have ever been, I came back a couple times throughout the week just to see if they were having an off night that time I came. Nope still slow, still takes about 30 min to get through the drive through. I didn't take a picture of the cars behind me, and the cars leaving the drive thru because it's taking so long. The first time, they couldn't do Apple Pay, the second and third time they would only accept cash and still haven't gotten that fixed. This is unacceptable. read more

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Michael N.

0

5

1

3 years ago

Idiots did not give spicy chicken nuggets and the line is too damn long and take only one car per serving read more

Wendy's - Non 4 PC. Spicy Chicken Nuggets - Burgers Near Me - Scottsdale, Arizona

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Courteney P.

0

5

2 years ago

-5 Waited in the drive thru for 15 min before a guy came on and said mobile orders only.... Maybe put a sign out?? Or just do your job???

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Michael M.

711

80

17

4 years ago

Very inconsiderate staff, do not care about mobile orders, incredibly slow, we've many things out of the order, no apologies when remedy the situation. Cannot recommend this place, even though Wendy's burgers are great. Michael Murdock, US Navy veteran read more

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CPaul K.

1

26

8

4 years ago

Good staff with an awesome manager. Really love the breakfast. Yummy. You should visit today. 1/2 off breakfast for March 2022. Must order through ap. read more

Wendy's - Burgers Near Me - Scottsdale, Arizona

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Sherrie P.

49

206

364

4 years ago

Went to get a bowl of chili. Drove 10 mins waited 5 mins in drive thru and was told they ran out for the night. I asked what time they stopped serving the chili they said when they ran out for the night. Nothing online says until they run out. Very disappointing. A waste of time read more

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Michelle J.

0

8

0

3 years ago

The slow service at this place after 8 or 9 is incomprehensible, especially considering they often close the dining room early, presumably to make things easier on themselves. And It is consistent. The last visit was a twenty minute wait with five cars ahead of me, and that's nearer to a good performance than bad. Please don't go here, if for no other reason than to make my visits minimally faster. read more

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Abe S.

311

3

0

2 years ago

Worst fast food restaurant I ever been to. 2 out of the last 3 times I went at like 6pm they told me "Mobile orders only" when I pull up to the speaker to order. No way you're only doing mobile orders at that time of day. Don't waste your time or money here read more

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Denny K.

1

84

24

3 years ago

This use to be my bacon fix spot. Nowadays prices are important and so should the value in which you treat your customers. First of all the driver thru menu was not working and so I made it easy. I ordered 4 jr. bacon cheeseburgers. I got home and guess what no ba on. So I called to let them know and no answer. Called 2 more times same thing. They were not busy when I was over there and by there service tonight I am mad. I am glad there are other fast food joints around. Shame on you night shift. read more

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Amelie R.

Elite 23

8

91

156

3 years ago

Not sure why there are bad reviews, I've had only good food and service at this Wendy's in Scottsdale. Yesterday at lunch I went through the drive through and it was only 5 minutes total (there were two cars ahead of me) the employee taking orders was friendly. My order was correct, hot and delicious. I asked for honey mustard sauce with my fries and it was there. Overall a good experience. I recommend this Wendy's . read more

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Raul E.

0

4

0

2 years ago

Very pour customer were messing around the whole time letting customer behind the counter to talk to customer while trying to order the gentleman at the window was extremely rude as well and told us to go home when placed an order online read more

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Aris U.

0

3

0

4 years ago

The person taking the orders is extremely rude and should not work in the service industry. I understand being understaffed and overworked, but it is not an excuse to take your frustrations out on customers. My husband and I ended up going to Whataburger instead where the staff was pleasant and the food is better. read more

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Ella T.

0

16

2

2 years ago

I'm quite annoyed I drove all the way here just for a frosty and it was completely liquid not even a semblance of frost

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James G.

0

6

15

2 years ago

Calvin the cashier was beyond friendly! He went out of his way to provide me with an amazing meal and fantastic service! The food was fresh, hot, and delicious! The inside was extremely clean and had an amazing ambience. Would definitely recommend this location for Wendy's lovers. read more

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Connor W.

0

2

6

8 years ago

More like a Wendy's Lounge than a restaurant. Clean, well staffed, and with hundreds of #CocaCola flavors due to their "Freestyle" machine. Unfortunately, going through the drive thru and ordering an unusual drink forces the clerk to go to the lobby to fill it up. The frosty was ok, not what I remembered. Super light and fluffy. A little worrisome. The chocolate wasn't very chocolatey, either. Creaminess: 8/10 Flavor: 4/10 Texture: 3/10 Appearance: 7/10 Avg: 5.5 Cost: $2.39 Value Score: 2.3 pts per dollar #SamsungPay Review: "Amazed." Mag stripe worked on the second try. Staff actively doubted it would work. It did. read more

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Joana D.

89

14

19

4 years ago

i wannna throw up. serving raw chicken.... do not go here. my boyfriend actually ate this... absolutely disgusting. read more

Wendy's - Raw chicken - Burgers Near Me - Scottsdale, Arizona

Wendy's - a hand holding a half eaten pastry - Burgers Near Me - Scottsdale, Arizona

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Pete G.

0

2

0

4 years ago

please. please. please. you've become so consistent at holding the pickles. now just figure out how run a drive through that does not take twenty minutes to get through. it is insane how often and how long it takes. Part 2: it took over forty minutes to get through the drive-tonight... got to be a new record... oh look, an angry guy is walking up to the window... read more

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Stephen J.

0

2

0

3 years ago

This place SUCKS and has sucked for years... Didn't think it could get any worse but last week they stuffed 3 orders of food into one bag. Food was destroyed/crushed. Staff doesn't care, management doesn't care and Wendy's corporate who should close this place doesn't care.The staff should be fired and NEVER work in the food industry again. Almost $20.00 of food all thrown away. Contacted corporate Wendys and they had their local GM call me from that Wendys and she was a snotty rude idiot. Then after calling Corporate again they had a regional manager call me and he can not figure out how to issue me a refund. Wendy's seems clueless and again JUST DOESN'T CARE. AVOID at all cost. This location should be closed. read more

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Jacob H.

112

12

0

4 years ago

This twink at the drive thru didn't put straws or my fries in the bag, I'm still giving 5 stars though bc he was cute

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Sherri P.

0

4

0

3 years ago

I try to support businesses in the neighborhood where I am visiting, but I will never again visit this Wendy's location. The orders are never correct, even when they are simple, and whatever food they decide to hand you is cold when they give it to you! How is that even possible? This makes me feel the food is possibly unsafe to eat as I don't know how long it has been sitting. read more

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Anaiah J.

140

2

0

4 years ago

Horrible service. The drive thru is supposed to be open til 1am, i shooed up at 11pm and no one answered the intercom. After waiting for almost 10 minutes I drove to the window hoping someone would notice me. A man walked by the window 3 times and completely ignored me. Apparently Wendy's doesn't care about my business. read more

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Mike R.

0

1

0

4 years ago

This my be the slowest Wendy's in United States . Twice i got stuck in drive thru for over 30 mins and you can't get out read more

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More info about Wendy's

3014 N. Scottsdale Rd.
Scottsdale, AZ 85251
Directions
(480) 945-5575
Call Now
Order Takeout or Delivery
Start Order
Visit Website
https://www.wendys.com

Full menu

Hours

What time does Wendy's open?

Wendy's opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Wendy's close?

Wendy's closes at 12:00 AM (Next day) on Monday, Tuesday, Wednesday, Thursday and Sunday.Wendy's closes at 1:00 AM (Next day) on Friday and Saturday.

Mon-Thu, Sun 6:30 AM - 12:00 AM (Next day)Fri-Sat 6:30 AM - 1:00 AM (Next day)

Payment methods

Does Wendy's take credit cards?

Yes, Wendy's takes credit cards.

Food & Alcohol

Does Wendy's have a drive thru?

Yes, Wendy's has a drive thru.

Does Wendy's serve alcohol?

Yes, Wendy's serves alcohol.

Indoor Amenities

Does Wendy's have TVs?

Yes, Wendy's has TVs.

Outdoor Amenities

Does Wendy's have bike parking?

Yes, Wendy's has bike parking.

Does Wendy's have outdoor seating?

No, Wendy's does not have outdoor seating options.

Does Wendy's have parking?

Yes, Wendy's has parking options.

Other Amenities

Does Wendy's have free WiFi?

Yes, Wendy's has free WiFi.

From the Business

Specialties

Since '69, Wendy's has been committed to not cutting corners -- on our standards, or our fresh, never frozen beef. And every time you square up on one of our meals, you can taste the difference: Quality is our recipe. From building a better breakfast with fresh-cracked eggs and oven-baked bacon, to changing our fries to serve 'em up hot & crispy, every single time -- we're giving the people what they want. Our Kids Meal? Not kidding around. Our spicy nuggets? Ab-so-lute fire. And, of course, the Frosty is our signature frozen item -- no cold, freezer-burnt burgers over here. All of this deliciousness, *all* for a value that doesn't sacrifice flavor. Swing into your local Wendy's today, or order online to earn rewards in the Wendy's app. Choose Wisely, Choose Wendy's.That's all. You can stop reading now. Go outside.*Fresh beef available in the contiguous U.S., Alaska and Canada.

More Info

Health Score

Review Highlights - Wendy's

“They have the coke freestyle machine.”

Mentioned in 2 reviews

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4.0(908 reviews)

1.3 mi

Excellent service from Rachel at the bar tonight. I was walking around to find a place to eat, and…read morethis one is more budget friendly than the other steakhouses in the area. Food was very good; Steak and asparagus were both cooked perfectly. On the side salad options, I was able to get a mini chopped wedge, which was also fabulous. While I wanted to have a glass of wine tonight, I have an early meeting so I stuck with the iced tea and I'm glad I did. They make their own tea and it's really tasty!! Overall, this was a great experience. I'll be back!

We had a great dinner here! This place doesn't have a parking lot, but there's i free garage across…read morethe street. Park on the bottom level, because more people park on the second level to use the walkway into Nordstrom. I really liked the decor in this place. There are aqua colored wooden panels in the walls with a metal cow head in the middle is each--love it! The outdoor patio has great furniture--bright green vinyl wing chairs. Our server came right away to take our order. There was a small Christmas cocktail menu, I'm addition to the regular cocktail menu. We both got the peppermint espresso martini from the Christmas cocktail menu. They were very yummy! I ordered the chopped wedge salad with a side of grilled salmon. The salmon was cooked absolutely perfectly with really delicious crispy skin. The salad was kind of the best of both worlds - - a white salad that's already cut for you. The bacon was delicious and so was dressing. It was a winner! Hubby ordered a burger. I had a taste of it and it was absolutely delicious. The toppings did not overpower the burger, they just complimented it. It was a 10 out of 10! Oh wow this place was a winner! The atmosphere was great, our server was fantastic, and the food was delish.

Inside

Crispy Chicken w/ Peach Slaw

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Hopdoddy Burger Bar

3.8(1.4k reviews)

7.2 mi

Hopdoddy is a fun place to grab a bite to eat! This location is spacious and I love the glass walls…read morewith the large patio outside. Patio is pet friendly as well. The food is pretty good. I think they have the best truffle fries I've ever had. I also really like the milkshakes and Brussels sprouts. Overall, a very fun place to hang out and the food is great!

3rd visit here and seems there are things that continue to work well and some that don;t…read more The chicken lollipops seem new, or at least I didnt see them previously. For $13.95 you get 4 "drummers" with little meat, virtually no sauce and no taste. This doesnt work here: maybe revisit the prep and drop the price to less than $10. Out of 4 burgers, one was cooked to proper temp, rest were overcooked: Med was Med Well and Med Well was Well. Seems cook only knows the grill time to get a patty to Med/Rare, rest is a crapshoot. Fries continue to be the big winner here. No matter which of the large fry options are offered; all are solid. It is a bit off that they bring the fries 5 min before the burgers, maybe to offset the small patty; as you fill up on fries. Service: Pay at register and they drop off the food at the table. Is that worth a min 15% tip that is flashed on the tablet? Our meal was just under $100. so $15 to walk over 4 plates? They dont fill/refill drinks, dont stop by to check on food. Seems a bit greedy. Overall: I like the place and would come back, but not running over in a hurry. Part of the issue is the value. Burgers are decent, but I can also get pretty much the same at 5Guys for 20% less. It all adds up if you are trying to feed a family.

Bar area

The Primetime

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Margarita

Karsen's Grill

4.5(649 reviews)

0.7 mi

Such a fun little spot in Old Town! It's definitely on the smaller side, but we got lucky and…read moresnagged a table right away. Sam was our server and he was absolutely amazing--super friendly, attentive, and gave great recommendations. Pro tip: check out the photos on their website beforehand because everything on the menu looks so good it's hard to choose! We ordered the jalapeño pickle bites, green chile chicken Philly with fries, and the chicken salad sandwich with a side salad and avocado lime dressing. Every single thing was delicious, but the chicken salad sandwich completely stole the show. So good. The vibe was just as great as the food. Super upbeat atmosphere, really good music, and fun quotes all over the walls that made it feel lively and unique. We were sitting next to a couple visiting from out of town who said they had already come earlier in the week and had to come back one more time before leaving--which says everything. Highly recommend if you're strolling through Old Town. We'll definitely be back!

Had lunch here with family last year, so we thought we'd have lunch here…read more Busy restaurant. Great service. I had the blackened chicken Caesar salad, which was filling and had sort of a southwest tang to it. Good food. Not exactly what I'd expected, but great nonetheless.