Fuimos el lunes en la noche y La señora Soraida de el turno fue muy profesional y muy eficiente al haber cojido la orden ... The night shift lady Soraida was very professional and very nice she took both me and my daughter orders super fast ,Not to mention the food was awesome including that peach soda which is my favorite . read more

Wendy's - Burgers Near Me - Miami, Florida

I been coming for the last 2 days because the food is hot and fresh, the service is efficient. And honestly I might come back often since I feel full filled with their service read more

1 star. By far the worst Wendy's I've ever been to. The food was absolutely disgusting -- cold, sloppy, and tasted like it had been sitting out forever. Fries were stale, the sandwich was thrown together with zero care, and the overall quality was unacceptable. Service was just as bad. The staff seemed annoyed to even be there, and the place felt dirty and poorly managed. This location gives Wendy's a terrible reputation. I wouldn't recommend this place to anyone and definitely won't be coming back. read more

Wendy's is one of the biggest fast food chains in the US and is known to have more quality ingredients than other fast food establishments. The other day we got a craving and decided to pass by the bird road location for a pickup. We ordered their single cheeseburger with home cut fries, some chicken nuggets, and their famous frosty. The burger was delicious nice and juicy beef patty with very fresh toppings. The fries have improved again recently with the right texture and not too salty. The chicken nuggets were good but it needed more in the taste department. For dessert we had the chocolate frosty which is like a very thick milkshake, which was nice and creamy. Wendy's is one of favorite guilt pleasures and I always forward look to make a trip once in a while. read more

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If I can give no stars I would the worst and absolute slowest service and rudest employees ever. When I finally received the food it was cold, the fries and everything was cold. The Wendy's staff doesn't care Wendy's corporate needs to seriously look into to this location and or management and start firing and regroup. Definitely one of the worst Wendy's. read more

The service was absolutely atrocious it took 20 minutes for them to even take my order and then another 20 minutes to get my food

They need to stop having these disrespectful Cuban ladies working at restaurants the best thing trump is doing is sending them all back to Cuba they don't know English they are super disrespectful and bad mouth please get new workers at this location at night I left and didn't even eat of how pissed they got me read more

The people working here have no clue of what there doing! For one they got the order wrong had to throw my burger in the trash as I'm allergic to mayonnaise which I asked for no mayo . The fries were old and cold and over cooked . This is not the first time this happened to us . Then I try to call the store to let the manager know so it doesn't happen to someone else and the phone is off the hook . Probably because it happens so much they just rather not deal with the critic's. Save your money and order Mc Donald's they seem to know what they're doing !!! read more

Writing an update since they are now serving breakfast items. I came in to see they're new breakfast menu. It has a lot of variety. There's 9 different breakfast sandwiches, hot and cold coffee, breakfast cookies, biscuits and gravy,and home fries. Today I chose to try the Sausage, Egg & Swiss Croissant, home fries, hot brewed coffee and a protein breakfast cookie. All great in my opinion. I think this menu will give the other fast food chains a run for their money. It's different, and savory. As for the service, it was still awesome. Everyone was super nice and and very friendly and helpful. The dining room was clean. The sauce and utensil area all clean and organized as well. I'll be back for more Wendy's breakfast for sure. read more

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Workers acted like we weren't even there. Been waiting 20 minutes never got our order taken. Just kept looking at us and completely ignored us. Horrible service read more

Wendy's - a restaurant counter with a menu displayed on the screen - Burgers Near Me - Miami, Florida

Restaurant and restrooms clean. Staff was nice food fresh. I was able to enjoy a meal while charging my Tesla. Oh and they have free WIFI.

It took me 40 minutes to get an order if french fries here tonight in the drive through and they were cold. I would have just given up and left but that wasn't possible due to the contractors from All American Restaurant Services who parked in the thru lane of the drive through. I asked them politely to please move their vehicle to the endless amounts of open space in the parking lot where they wouldnt be blocking traffic/fire lane but was told "NO, we're working here!". I explained the issue to the manager on duty and she didnt care at all, just shrugged her shoulders and gave me my cold french fries. I will NEVER be back. Go straight to hell Wendy's. read more

Wendy's - All American Restaurant Services - Burgers Near Me - Miami, Florida

Order this on door dash. Got the complete wrong order even though our actual order was on the receipt slip on the bag. Not sure how you mess this up that bad but ok. read more

The employee at the cash register, just scratched his nose and then with the same hand serve me my daughters french fries. I asked him to serve me some new fries . after what I just witnessed, he then tossed in the same french fries that he just touched with his burger fingers . Not to mention the new Covid delta the virus has us on our toes, Now I have to worry about boogers in my daughters fries read more

Accidently turned in to a wendys. Found myself stuck in line. To hungry to go elsewhere. Too bad. Burger yucky. Why don't they add ketchup and mustard? Tasted like cardboard. The half salad special? A trick! It is the size of the 1$ salad but for $5. I never liked wendys. Today, that fact was cemented in reality. read more

This place was redone recently but they needed to have redone their customer service experience. It was like putting lipstick on a pig. Do not bother coming here. From having to wait for 10 minutes even though it was completely empty, to not getting my receipt and being totally ignored when asking for ketchup. This place is really bad. And we were helped by the manager which makes it even worse read more

Two hot Cuban girls work here. Cu-lo! My baked potato was edible. Da'le! read more

Wendy's - Burgers Near Me - Miami, Florida

Food is always great. And customer service is on point. They are typically very quick. However if you go on a Friday at midnight expect a long wait. read more

I like the place. Food is consistent and the ladies who work here are nice. Dining room is clean. Mostly business professionals come here

they suck. i was in the drive through line for an hour to order two meals and the food was cold. DO NOT GO HERE!!

Very disappointed with my Wendy's experience. I waited in line for 40 minutes and there were three cars in front of me. I had to correct the man at the drive through FIVE TIMES because he kept messing up the order and only filled my drink up half way!!?? Wendy's do better. read more

I've been going to this Wendy's since it opened; which was 20 +years ago. For the last 15 they have regularly provided service that merits 2 stars or less. The drive through routinely forgets to place items that have been ordered & paid for. They often times have sassy or indifferent employees who operate the window & in the last year have gotten in the habit of no longer giving u a total with your order until u get to the window. The last point may seem petty; but it affects the speed of the drive-thru. As for the quality of the food I would rate it a 4.5 stars based on expectations for what it is, fast food. Sadly its hard to get employees that understand that pride in ones job is not about the job u r doing; but that fact that how you do your job is a representation of you. Finally this rant is about the fact they forgot to include my free frosty with my order. Principalities damn it!!!! read more

This one has turned into a dump since Carolina left. Fresh fries mixed with old fries. Luke warm burgers. Sour flies in the dining room. (They probably just came from the toilet!) And as a safety issue, they can never seem to manage the cars that block the exit because there are no signs telling customers to drive around the store to get in the drive-thru line. Local residents have already had to call code enforcement about this because the dummies will back up right on to Bird Road. They put out some plastic sticks but left enough room that the brain-dead just do the same thing and then no one can exit the parking lot and since the city is full of stupid peasants with cars, they just sit there and keep blocking the exit as if it's your fault they can't respect what a double line means and what the plastic poles are for. I'm not going back anymore. read more

They always mess up every order I worst nearby so it's easy and quick to go there but I always ask for no cheese on my cheeseburgers because I cannot eat cheese and they always give me cheese I don't understand what's so hard about not putting it on. And whenever I ask for them to fix it they give me attitude they have also messed up so many orders of my clients who can't eat certain things read more

Newly built, this Wendy's is bright and clean inside. You've got CNN or Fox News to watch on the tvs. The coke machine is great. The trainer training new employees was friendly & service was quick. I like that all these fast food places are trying to update their interiors. read more

Bad grilled chicken sandwich. Limp lettuce. This place must be losing the big money on veges somehow because they'll put one thin sheet of lettuce on something and call it done. Usually food costs are dictated by loss of meats and cheese, but since they keep the vege turnover low the freshness suffers. Now the insects: lately flies and sour flies. Why are there sour flies? Who's not getting the garbage out on time and who's leaving doors open? Who doesn't love a fly that was in the toilet 3 minutes ago landing on your $10 food order? Shigella anyone? Wake up guys! Don't make me call Dublin, because I will! read more

Good food and fast efficient staff. The staff at this Wendy's is very friendly and professional. I would highly recommend this Wendy's

Just ate there, awful, restaurant dining room is full of flies, was not a pleasant experience

The bathroom is a touch-less experience; the toilets, urinals, faucet, soap dispenser, AND hand dryer all use sensor technology. The bathrooms are clean and maintained. The staff on board is polite and friendly. They had no miscommunication whatsoever. The food was brought out quickly and the preparation of the food was executed beautifully, it felt as if though I took a Baconator right out of a commercial. read more

Wendy's - Not sloppy! Great presentation! - Burgers Near Me - Miami, Florida

Terrible service and if would have told me we don't speak English I could've spoken to them in Spanish so at least I would've gotten the correct order! read more

Went today to grab some nuggets for a quick bite. Was really excited for some spicy nuggets, except they had none!

I'm basing this review solely on the service I was given. The quality food can not be graded , let's be real it's a fast food joint. Although the fries that were given to me were a bit cold and old. The baconator was good . Now I got to pay the gentlemen didn't even tell me my total just took my money and gave my change back. No greet nothing . As I went to the pick up window the girl didn't smile , just said and I quote "HERE" . Terrible service , needs improvement . read more

By far the worst service ever! From the manager yelling at her employees for the cashier getting our order wrong and then giving me attitude for returning , such a shame!!!! Wednesday jan. 1 2015 9:30 pm read more

Wendy's - Name of person who gave the horrible service. - Burgers Near Me - Miami, Florida

Ordered cheese fries and after I looked at what they gave me went back to return it. They gave me the cheese fries and the cheese was not melted. The string cheese was just unaffected and there. Manager refused to refund me and said that the fries were hot. Not gonna fight with her. Had the manager and another random employee arguing with me about the fries they didnt want to remake or refund me because they were lazy and they weren't the ones going to eat it. 10 mins later I'm home and the cold cheese over the hot fries is still the way it is read more

Wendy's uses cheap cups where the colors run off once the condensation from the ice wets the exterior or the condensation from their Frosty's. This causes your hands to get stained and, if it falls on your clothes, your clothes will get stained, too. I would give Wendy's a higher rating if not for this one issue. And it's not limited to Wendy's, either, as other fast food restaurants use these cheap cups. read more

This is a terrible location. No one at this location spoke English. I grew up in Miami and used to hearing lots of Spanish but this was worse than i have ever experienced. The entire staff seemed incompetent and took forever to fill our order even though there were only two other customers in there. I ordered a homestyle chicken sandwich and they gave me the wrong order with cold fries. My mother had a baked potato that was dried out and old. Food quality and service was terrible. This location should not be associated with Wendy's as they are well below their standards of quality and customer service. Their registers must have been down because they would even give us a receipt. I would have definitely taken a survey if i did have one. This place is horribly mismanaged and needs to be restaffed! read more

MIMI was amazing! I was having a horrible day and she turned that around. Asked my name, greeted me with a smile. Great personality!!

I went in and was greeted with superb customer service especially with the cashier Juan who was friendly and funny all while helping me decide which salad to try . I will be going back again soon. read more