Today is 2 months and still no results! And the owner refused to call me back or take any calls to…read morelet me know or explain anything to me !! I am being forced to hire an attorney to resolve the simple matter of getting a REFUND on a warranty i didn't want. Highly do not recommend going to this dealership.

Recently traded in my vehicle and bought another with Christian as my salesman, I have no…read morecomplaints. My first contact with Christian to the finance department was stress free, no pushy tactics and left the dealership happy with the transaction.

Oscar, Rich, and Chad were very open about all aspects of the vehicle and sale. They were super…read morepatient when we were unsure. We changed our mind so many times and they never once pushed! They never tried to push us past our budget either. We are so grateful for their hospitality and patience throughout. They put our mind at ease by answering all of our questions too. We took our "New/ used car" home today!

We had a warranty repair on our 2022 Ford Edge. Without getting into all the technical details,…read morebecause that might just be a review of the Edge itself , which you can find yourself from a simple internet search, I would like to discuss my experience at this particular dealership. The experience was pleasant. The staff friendly. The write up thorough. And the service department was helpful. I never felt misled. It was in a single word compared to the dealer we purchased from, refreshing.

Jeff Perry Chitvrolet…read more Traditional strong armed sales approach. Luckily we must have gotten the new guy so we didn't have the issue at first. But, while outside looking at a car, we noticed the sales manager hovering. After 30 years in sales, most in management, I recognized things were about to go south. I realized there was a potential major issue with the car and advised the sales person we're not interested. At that point the sales manager dragged the sales person into the back office. We were going to beat a hasty retreat but I wanted to have a little fun with the sales manager. Lucky for him he came out, thanked us for our interest and we parted ways. Now for the strong armed part. If you visit this location, DO NOT provide them with your correct contact information. Especially if you are just starting out or looking. They will hound you multiple times a day via email, text, and calls. Luckily we gave them a number which we can easily block their calls. But the emails are coming from multiple sources. We told them to piss off and now the sales manager is emailing us. Needless to say, after this experience we wouldn't think about going back there. If they would have left it with the fond goodbye at the door and made one follow-up attempt. I wouldn't be writing this book of how not to do sales in this day and age. The kid that helped us seemed nice but sadly his manager is going to lead him down a path that may not get him far. Kid, run while you can. You have potential, but only under the right tutelage!!

Took a drive down to Sawicki from Rockford to look at 2013 Equinox LT Last week and ended up…read moredriving it home got a real good deal on financing custom fitted to my own requests they asked what I wanted and I they got it for me,Mike the sales person was Exceptional and assisted me in getting the Equinox set up with XM, On Star, Blue Tooth, I have bought some cars in my life and have not ran across this kind of service, I would definitly return to Sawicki to buy again. PaT M.

This place is AMAZING! Everyone here is so nice. Took my car in to get work, everything is well…read morepriced.

I would leave 0 stars if possible. These people sold me a 2016 suburban with a transmission that…read morewas actively going out. They knew this, I asked for a trans flush as part of the deal and they did it. That was 7 months ago and the transmission just blew out about 2 weeks ago. I tried to talk to them so they could make it right and they told me the best they could do is give me a discount on the labor to install a new transmission. DO NOT BUY A VEHICLE HERE NO MATTER WHAT. I'm trying to save people from wasting money at this place, these people are human scum.

I bought 9 vehicles here over the years and this time i dont even know how i purchased the extended…read morewarranty but i call immediately to have it cancelled and i keep getting the run around. Its been 3 weeks and ZERO phone calls returned by Zach the manager and they want to take another month before its refunded to me . Ever since they hired these new clowns its been lies and nonsense. I asked them to please just refund the extended warranty money because im am paying off the vehicle early and i cant because they wont refund the money. Unacceptable, now i am forced to call Stellantis. It all could have been prevented.

From the owner: Here at Jeff Perry Chrysler Jeep, it is our mission to be the automotive home of drivers in the…read moreRochelle, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, it's easy to see why you should come visit us today.