Groomer Alexa, very please with her service. She did a great job grooming my Poodle Ringo…read more We are so please with her doing the style in how I wanted it. Will be bringing Ringo back to her for grooming. I recommend her with a rating of 5. Very nice and listens to how you like your fur baby styled. City VET has been the best with my baby Ringo.

We had just arrived in San Antonio when we lost or beloved 12 yr old Frenchie Millie. I called…read moreCityVet @ 7am unsure what to do. The staff was wonderful they took over everything with the utmost respect and dignity for our girl. I would recommend them for any other pet needs we have now and in the future. Dana W

Update, my wife told me that they were supposed to look at my dog's nose, but that wasn't brought…read moreup to me by anybody there, and nobody looked at his nose to let us know if the dryness is concerning in any way.

Make sure you watch out for over pricing. The vet and tech push for lab work even after simple…read morediagnosis and treatment plan. Felt guilt if refuse labs as if you don't care enough about your pet if decline labs. I found labs are $150 more than regular vet labs. No reason given why labd price is higher at this animal hospital.

Very kind, caring and understanding. She made a difficult time painless and showed much compassion.read more

I met Dr May because I wanted my SoulDog to be at peace. Mimi was helped thanks to Dr May. It took…read moreplace at my apartment privately on July 17th. I'm still mourning, but I knew it was Time. Dr May explained everything & took her time. I beg everyone, do Not wait until your furbaby is suffering ... they will tell you, Dr May is the perfect person to share her experience with you & your furbaby.

From the moment I walked in, I was warmly welcomed by the staff-Deiara, Marian, Whitney, and…read moreeveryone else who has cared for my fur babies. They are always friendly and genuinely compassionate. Dr. Youssef is exceptional! His is caring, knowledgeable, honest and always goes above and beyond for his patients. One day, my fur baby became ill just as the clinic was about to close. When i called, Dr. Youssef stayed and waited for us so he could examine and treat my little dog. That level of dedication & compassion meant so much to me and is something I'll never forget. The quality of care is outstanding, and the costs are reasonable. I truly appreciate everything the team at North Star Animal Hospital has done for my pets. I highly recommend them to anyone looking for a veterinary team that treats your pets like family.

I brought my cat to North Star Hospital last Saturday because she was having inconsistent and…read moreconcerning breathing. I was terrified and honestly panicking at the thought that I might have to say goodbye to my sweet girl. After speaking with Nurse Deidra and Dr. Pittman, we decided to move forward with X-rays to find out exactly what was happening. The X-rays revealed that she had asthma. I am beyond grateful that they took the extra steps to properly diagnose her instead of assuming the worst. The decision to do the X-ray truly saved my cat's life. Nurse Deidra and Dr. Pittman showed incredible patience, compassion, empathy, and genuine concern--not only for my cat but also for me during one of the most frightening moments I've experienced as a pet parent. My cat was able to come home with medication and has been making progress in her recovery. She is truly my little miracle, and I will forever be grateful to the team at North Star Hospital for helping give her a second chance. Thank you, Nurse Deidra and Dr. Pittman, from the bottom of my heart. You made a heartbreaking situation feel hopeful, and I will never forget the kindness you showed us.

They are always super helpful and quick. They are also pretty affordable, and do not try to scam…read moreyou into unnecessary appointments. In fact, one time the vet scheduled me for a tech appointment and told me "make sure you let them know it's a tech, so you will not be charged". Very thoughtful.

We had a great experience here. I called on a Thursday and was able to secure an appointment for…read morethe very next day to have them take a look at my dog's ear. Check in was smooth and I was seen on time. The technician was super friendly and Dr. Radicke was very informative. I felt like my dog was in really good hands. My dog's deep ear infection is on the up and up just a few days later thanks to the drops he prescribed. It brings me so much joy to know she's not uncomfortable and itchy anymore. I was worried that this visit would be expensive, but I really and truly feel like the pricing was very reasonable and true to what was done. My dog received an exam, ear cytology, medication to treat the infection and an anal gland expression -- all for around $200. If you've shopped other clinics, you know this is extremely competitive and honest pricing. It was so encouraging to be able to afford high quality care. They knocked it out of the park! We will definitely be back for wellness / annuals.

PLEASE READ I took my dog to this vet because of all the good reviews. Our vet was booked until…read moreMonday so we went on a Thursday because our chihuahua was breathing funny so we wanted to make sure she was OK before Monday. They ran test on her and said she was in congestive heart failure but they never said her life was at risk or was there any mention of any urgency to take her to an ER. Instead a $100 bottle of pills that she needed to take for the rest of her life and $500+ bill later she was sent home. Once again they never said anything about this being an emergency and then the next day our baby DIED AND I BLAME THEM!! So that next day we spent $600 to cremate our baby instead of $600 to try to save her life. I dnt know why our dog didn't get 4..7 star treatment but I give them ZERO STARS

I took my dog Coco to Blue Cross Pet Clinic for the first time today, and I couldn't be more…read moregrateful for the care we received. From the moment we walked in, the entire staff was incredibly kind, patient, and compassionate during such a stressful time. Dr. Plouffe and Phoenix were especially wonderful--they treated Coco with such gentleness and genuine concern, and they took the time to make sure I felt informed and supported every step of the way. It's clear they truly care about both their patients and their owners. If you're looking for a veterinary clinic that combines professionalism with heartfelt compassion, I highly recommend Blue Cross Pet Clinic.

I was very dissapointed with my appointment! The female vet Dr. Patricia was VERY RUDE to me and me…read moretreated me like I neglected my dog. I assure I spend a lot of money on my dog's health and I will no longer be using your services.. She talked to me about my dogs heartworm medication. I'm a breeder and my dogs are only on heartworm medication in the summer. Its my choice when to give my dog medication. I WILL NEVER SET FOOT IN LAS PALMAS EVER AGAIN! I will not be getting my dogs teeth cleaned there either. Actually I found someone to come to my house to clean them for $180. PS. The male vet was sooooo nice and was so loving to my dog!If it was just him, i would go there. He neutered my dog and did an excellent job!

The vet staff is awesome, welcoming, & customer service oriented. Keep up the great work! They work…read morewith my budget, paid for treatment in payments to help my porker. Currently they are remodeling the building so they're working out of a mobile unit. Thank you for operating in the west side.

I met with Dr Provost and Dr Castillo when I had a sick dog. They were responsive and professional…read morein their recommendations. They provided clear direction on what to prioritize along with a return call on results and instructions on what they recommend would be next steps. Note that one of them was out of the office and I had to call to ask for another doctor to return my call with results. You do need to be proactive in getting the information you need, however, I am overall pleased with the service and care. The pricing is about the same as other practices yet a little less than those under larger practice umbrellas. Their website makes it easy to schedule appointments for the first doctor available. They have quite a few so it was not difficult to find an appointment within 2-3 days.

I arrived right when this clinic opened on Saturday morning with my dog experiencing acute…read moreneurological symptoms -- disorientation, weakness in his legs, and circling behavior. This is our regular vet. Despite explaining the urgency of the situation, Dr. Halberg refused to see my dog due to a "staffing shortage." Again, this is my regular vet and I was there when the doors opened at 8:00am on Saturday. No triage, no brief assessment, no effort to determine whether this was an emergency -- just a refusal of care. I completely understand staffing challenges, but when a current customer presents with a pet showing serious neurological distress, I believe there is a professional obligation to at least evaluate the situation or help coordinate immediate care elsewhere. Furthermore, when I asked the front desk clerk to write the address of the Emergency Vet Hospital they recommend, she sent me to a HUMAN emergency clinic. Unbelievable. This was an incredibly disappointing and stressful experience, and it has significantly impacted my trust in this practice.

So thankful I found Night Watch!! I found a kitten, that…read moretook ill after being with me for 4 days. She had a wound that I had cleaned up, kept an eye, but still internally infected, an abcess. Labor Day and reg vet was closed. Closest was one called Allure - 2 hours of waiting, still not seen by the vet. I was so worried by how hot she felt, knew the fever was high. Walked out of Allure, after finding Night Watch on Yelp. From the moment I walked in, (now almost 9pm!) it was a GREAT experience! From the front desk (she even loaned me her phone charger!) to the vet tech bringing us back quickly, and the amazing vet! It had been a long, stressful afternoon and they made it much less so. Kitten was already showing improvement on the ride home!

Be careful bringing your pet here for kind of emergency. They will only run you a bill for 2k…read moreworth of tests only to make you wait for hours and then tell you they can't help you and send you to Thrive 20 minutes away, for them to run the exact same tests (bill you again). Also Nightwatch will tell you that "they talked to thrive and the estimate will be between 1800 for one night stay to 4000 for two nights and a transfusion, here I am 6000 dollars later just going into the second night and still pending another 2 grand if a transfusion is required. Be very careful coming here unless you are prepared to take out a second and third mortgage to cover all the bills.

We've been going to Alamo Heights Pet Clinic for over 22 years. Never been upset with care of any…read morepets. Explanations have always been through. Never complained about length of time waiting or checking out. It's a doctors office. Probably have seen every vet, tech, and front desk person whose worked there in that time When Paisley had to to over the bridge Dr Kirby spent almost an hour with us explaining every step. We held her paws until the end. Doc said her energy went somewhere. He also said when people drop their pets off for the final time and can't bear to stay with then that his staff is with them until the end.

I've been going to Alamo Heights Pet Clinic for 8 years. Dr. Kirby, Cynthia, Evelyn, and truly…read moreevery vet tech and staff member are god sent. Rarely do you come across a collective group of people who feel as passionately about a cause as they do. Dr. Kirby really is in the business to educate, and he employs staff who all care. I've referred many friends to Dr. Kirby and even recently called them to get a quick second opinion. They have never misled me regarding something recommended for Zeke, and hold me accountable to ensuring he's got good dental hygiene and a healthy weight if you're looking for a pet clinic where you know your loved one will be in great care, trust Dr. Kirby and his staff