We moved back to the area and went into the bank to open a local account that was both a savings and checking account rather than just the savings account we already had. They suggested we closed the old account and open a totally new account for some odd reason. I asked and was told that with a new account we would NOT have to wait the full length of time to access our money that we were depositing with a bank check. Wrong! This was not true. They made us wait the max time to get to our money, not their money, our money.
It was so obvious that they live by the customer surveys and all that mattered was that the person setting us up covered the items I was asked on the survey that was e-mailed to me that very same day. It was a long drawn out process at the bank, trying to get us to open investment accounts and was totally geared towards the bank making as much money as possible from our relationship.
We removed our cash as soon as they would let us withdraw and have never looked back. It was such a one sided crappy relationship I wouldn't wish that place on anyone. read more