Appointments are meaningless…read more I made an appointment for 10:15 a.m. on a Monday. Arrived at the office at 10:05 and checked in using the automated kiosk. At 10:40, I was 4th in line behind 3 "walk-ins". I had to leave for another appointment.

As the English says they are bloody good. I must've hit it just right was in and out in less than…read more10 minutes fast friendly, and efficient. Of course I did go little later in the afternoon. I hear it gets busy in the morning because people have to fast so they don't wanna wait till the afternoon but either way it went well they suck the blood out of me and sent it off for testing. Good news is country boys still healthy and will be writing reviews for a long time for your pleasure so don't be afraid to use this location you will not regret it.

When lost my blood sample, gave me 800 number rather then looking up themselves where it went…read more Useless, redid test at another Lapcorp in Albany.

I had an appointment today, I was unable to give my sample due to a mishap with paperwork (Not Lab…read moreCorp fault) however the lady that called me up and explained was so nice. Much better experience than the one in Clifton Park. while waiting, we could hear someone (an employee) singing so lovely and it made all of us smile. Unfortunately you can't avoid the wait but it's not so bad with friendly staff. I was actually very annoyed but again, not their fault but great vibes at this location.

They do their job well here. The check-in kiosk is easy to use, and the wait isn't bad even if…read morethere's a few ahead of you. My biggest issue being able to hear the folks on the other side of the glass/plastic when you're at the counter. The holes for sound to go through are small, and there's a bit of background noise. My technician was pretty quiet, but she was very professional. Results within 24 hours.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Poor service and not competent. Have experienced multiple issues. Not recommended to use this lab…read moreif at all possible.

Had a fantastic experience today. Yesterday there was an issue with my provider not sending over…read morethe standing order needed for my appointment but Riva invited me back as a walk-in to get sorted. I was there for less than 15 mins total from check-in to walk out. Typically I'm anxious when it comes to needles but she has such a mellow and secure demeanor that I felt at easy. The stick was painless, clean and I was done within a blink. I highly recommended this location specifically for the level of service Riva provides. Her deskmate on the other-hand speaks to patients with a flippant and yet authoritative tone with a touch of confrontation. I am very grateful to have skipped the interaction personally with her.

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

Huge black and blue the size of a golf ball above my elbow where blood has never been drawn. When…read moreI was told I would have a big bruise and mentioned I had a black tie event and it would show she said it h put a bandaid on it.

This is supposed to be named ST. Peters laboratory Not Lab Corp. located at…read more 4 Palisades Dr. Suite 120 Albany, New York 12205. I got blood drawn here on 9/21/20. Phlebotomist nice. Reception very rude and unfriendly. Getting my lab results is a joke. In a phone calling circle. My dr has requested them 4 x and has sent 2 urgent fax requests and still has not received all my results. When you call to request the results faxed. They say "your doctor needs to request them ". I ve explained to them many times" no resolution. Over a month now. Ive been forced to get my labs re drawn due to them not being able to release my results to me or my doc. customer service lacks extremely, phone conversations Very quick to speak over you. Not helpful at all. (518)525-1475. ( reference lab) and (518)525-6186 azalia( terrible employee). Id fire her on the spot. Definitely losing business from her. can't find help from not one person!!

September 22 2025 I went to the Kohl's Plaza location to have my blood drawn, only to find a notice…read moreon the door that the location was closed. I used the QR code to find another location. The next closest was 1365 Washington Ave, so I went there only to find that that location too was closed. The QR code, generated by Trinity Health and posted for patient information is incorrect! I have a bad hip and walk with a cane, the reason for this bloodwork was for a pre-op clearance for a total hip replacement. In this day and age, with the technology of a QR code, a patient portal and the ability to transmit system wide messages, why hadn't I ever received any notification that all but one of the St. Peter's labs were closed? With all the BS written about Trinity Health patient 'care' services - this very elemental level of 'care' is abominable.

If, like myself, you happen to be in the mood for a blood test after seeing a movie at the Spectrum…read moreTheatre, take a walk down the dead-end street of Carroll Terrace and you'll find yourself in the spacious free parking lot behind Bender Labs. Although it's on Hackett Boulevard, there's no signage indicating its presence, making it a very exclusive destination for CBC aficionados. The waiting area is dreary 70's Hospital Moderne, but there's virtually no waiting due to the sequestered location. Leukocytes, platelets and erythrocytes will be expertly drawn by an affable technician, ending with the application of a small bandage that will only slightly tear at your arm hairs upon later removal. All in all, a good experience, and I'll be back once a year or so, because who wants to overdo the luxury?

I have been going to Dr. Bhoiwala for years. He is the best. Very kind,caring and helpful.read more

I had a Tele-medical visit back in December and gave my credit card information and then I got…read morebilled. When I tried to work it out, the doctor asked me to swing by and bring my invoice. The business was supposed to be open until 5. At 3:50 they were closed. When I called to ask what was going on he was very rude. Needless to say, I will never go back there. I guess I'm just gonna pay the bill again, but I'm definitely certifying it and getting a return receipt of its delivery.