**only came for tea There is not one single critique I can…read moremake about this experience, everything was exceptional and well worth every penny. Food was delish, endless refills on tea and sandwiches, and we left stuffed. The hotel itself is stunning, each common space is so thoughtfully designed. The staff is INCREDIBLE and made the experience even more over the top. Jordan was our waiter and was so kind, hospitable, and invested in our experience. We had wonderful convos with him. The restaurant manager was exceptional and personable as well, he gave me a quick tour of the entire downstairs, sat and chatted, and gave us some little gifts at the end. Will be back!!

We went for afternoon tea. The service was impeccable. Cups were refilled promptly and without…read morefanfare. The sandwiches were delicious. The cakes and scones were beyond delicious. The restaurant was elegant. This is our second time here and we will be back when we return to London.

Fast front desk service & They gave us chocolate chip cookies upon check in! They also loaned us a…read morepower converter since the ones we had brought did not match up. Only 2 sets of towels for a 3 person room but the room attendant was knocking at 8:30 (they come early to clean) so we got more towels & paper. The room was very nice with comfortable beds, mini fridge, a safe, and lots of receptacles. Pillows were flat so needed doubling. Hot water never ran out! They had a wonderful breakfast with almost everything you could want for a traditional English breakfast. My faves: awesome waffles, pastries, fresh fruit, scrambled eggs, & surprisingly the porridge! The offered eggs to order, and tons of drink options, including smoothies. I have to give special props to one of the servers who checks you in and takes your dishes, his name was Yin, he was exceptional. Overall excellent stay!!

A few minutes walk to the train station Imperial Wharf. Across the street is a Tesco Express…read more(convenience store). Upon check in, Soliman was welcoming and friendly which was a relief since we were tired from our long flight. We arrived early but were still able to check us in at no additional cost which was much appreciated. Our room had a large red stain on the carpet the size of a grapefruit. I called downstairs to ensure they were aware of this pre-existing damage and wouldn't charge us for it but they misunderstood me and sent housekeeping to clean it. The lady did her best to get it out but at the same time I'm kind of unsure of why an attempt wasn't made to clean it as part of the room turnover. Sometimes housekeeping wouldn't give us additional towels to replace the ones taken. Other times the coffee wasn't replenished. Soliman did a good job at explaining to us how breakfast worked. If you bought it in advance like the day before then there was a discount of a few euros vs buying the morning of. Breakfast was a buffet 18 euros (pre-paid) - decent with eggs, baked beans, bacon and potatoes. They had a variety of pastries and croissants. They had a pancake maker but seemed to brake and was no longer working. They have a restaurant/bar inside the hotel as well separate from the breakfast area. We went there a few times for dinner and drinks. The guys working the restaurant were usually just 2 guys and they were spread thin so service was slowww but they were friendly. On Christmas Eve and Christmas Day they had a Christmas dinner menu which was 2 or 3 courses - same menu both days. The wings were very good. The main Christmas meal was a bit dry on the turkey but filling. Our last evening there, we decided to have a last drink. This is where things went south. We went to bar to try to order some drinks and a couple appetizers, and I say 'try' because we didn't succeed. We sat AT THE BAR, and the bartender Ariyana blatantly ignored us and even walked by us with zero acknowledgement. Just a stare and then looked away. So she DID see us. She looked pissed off too. Not the face you want to see on a bartender. We had never seen her there before during our entire stay. We sat at the bar for a bit longer and figured well if we go to our table, then they'll come to us and take our order. Waited some more at our table, and no one was acknowledging us. Finally we went back up to the bar and got someone's attention. We asked the guy (also new to us) if they were still taking food orders and he turned to Ariyana to ask "is the kitchen still opened?" and she rudely replied with an attitude, "the kitchen is now closed". It was a few minutes before 10pm and they closed the kitchen at 10. i said "well if you hadn't ignored us, we could've gotten our our order in". We didn't miss the opportunity to let Ariyana know that we didn't appreciate her attitude and how she ignored us. She pretended like she didn't know what we were talking about. It's a small-ish bar so how are you going to miss people sitting at your bar. She continued to argue with us and still wasn't apologizing or acknowledging her attitude. It wasn't only me that noticed. My mother and sister noticed this as well when we were first up at the bar. Someone else made our drinks but we had no food. We had snacks in our room so we went to get that and brought it down to the bar. My sister booked our stay here for 4 adults/2 rooms and wrote the manager, Mr. Taleb to let him know about our poor experience with Ariyana. It took some time to hear from him (more than a week), but he did reply. His response could've been better in my opinion and could've offered us something to make this experience better. A compensation of some sort, comped drinks for that evening would've left us with a better impression of this place but seems the manager doesn't really care about true customer service like in the U.S. I probably wouldn't stay here again if given the option.

This was such a great hotel. The staff was respectful and friendly, and always helpful. The rooms…read morewere spacious and cleaned daily. The location was also convenient because it was within walking distances to alot of my Big Bus pick up's/drop off's, and tour start locations. There is also a small mini market on the property, which was very helpful for inexpensive snacks and drinks. The hotel restaurant could use an improvement on the menu. The Margarita Pizza tasted like a kids menu cheese pizza i would find back home in the U.S. The Fish and Chips also had a very fast food, microwaved, type feel and taste. The hamburger tasted very plain as well. Being a hotel restaurant, I was expecting better quality in the food.

Going to keep things nice and simple here. See below…read more High points +Walking distance to the bus stop +Walking distance to Battersea Park - worth taking a stroll +Complimentary breakfast which was solid +Friendly service +Clean room +Provided a charging adapter when asked at the front desk +Two free waters in the mini fridge Low points -Sink and shower drained exceptionally slow -View wasn't the greatest - was facing the railway -Gym was subpar at best - converted a room into a gym -WiFi was fairly slow Overall not terrible, but there's definitely room for improvement.

The room was clean. The receptionists were super kind! They literally help me with all kinds of…read morerequests. The breakfast in this hotel was !

This was my Mum's 2nd favorite dinner of our 8 days in London (this trip). You can look at my…read moreprofile for Ffionas. But if we had to do Life again, we would have discovered Sloane Place Restaurant earlier in our trip and ate here twice! It will definitely be a place where I come back to on a future trip! It is attached to a very posh Chelsea hotel (Sloane Place). The food matches the hotel (and private club attached as well). The food was excellent. I had the Veal wiener schnitzel - perfectly cooked veal with a breading so light you barely known it is there except for the crunch of breadcrumbs and butter. My mother had a caesar salad, wchih was "huge" (her words) but a great salad none-the-less. The "piece-de-resistance" was the sticky toffee pudding with vanilla ice cream and caramel. We had this dessert at most of the restaurants on our trip,a nd my Mother declared this is The Best (ssshh don't tell Ffiona!)

After having lunch at the nearby Hoop & Toy (please reference my review if interested), my wife and…read moreI proceeded to the hotel to check into our room. We were greeted and assisted by an employee who observed us bringing multiple baggages up the entryway stairs. He wished us a Happy Anniversary, informed us that we were being upgraded to a suite on the fifth floor (room 503 yay yay!), shared the many amenities of the hotel, and handed us our keycards. Prior to our arrival in Kensington, we had been staying in smaller boutique hotels during our visits in Amsterdam and Paris. Therefore, the abundance of space in our suite almost made us feel like we were at home. Entering the room, we were greeted by a couch (with a TV mounted nearby) positioned in front of a sliding glass door that lead to a patio with two chairs and a table (not to mention a decent of the city). The kitchen area was complete with a microwave, utensils, plates, bowls, tea cups, coffee mugs, drinking glasses, and champagne flutes. On the counter was an expresso machine, expresso pods, a nifty device for boiling water, and a tasty assortment of chocolates with a message saying "Happy Anniversary!" Below the counter was not one, but two refrigerators (perfect for folks like us who like to purchase small grocery items - including champagne). The bedroom was a decent size with a mounted television (with the ability to access streaming services via Chromecast), snazzy Bluetooth speaker (I made good use of it!), a desk, and bed. I believe in saving the best for last...in my opinion...that would be the bathroom. The bathroom was complete with heated floors (unfortunately we did not get a chance to use them), a HUGE two person (depending on the size of said persons) sitting tub, and an open shower area with a shower head slightly extended from the ceiling (not ideal for folks that do not want to get their hair wet). Also, I forgot to mention that both the shower and hot tub have extensions. Since we were only at the hotel for three days and two nights, we did not have the time to utilize their many amenities. However, we were able to visit Apero, the bar located in the basement. We both ordered drinks from the cocktails menu, which we would later regret. Although flavorful, both drinks were loaded with so much ice that there was obviously little room for the drink itself. For both breakfast and dinner we enjoyed the convenience of room service. For breakfast we ordered the eggs, bacon, and wheat bread...which met our satisfaction's. For dinner we ordered the Chicken Ceasar salad with a side of fries with truffle mayonnaise...delicious! Overall, we thoroughly enjoyed our stay at the Ampersand Hotel. If you're looking for a hotel in which you can truly relax and enjoy the comfort and serenity of your room, I highly recommend staying here!

Our family of four with kids ages 9 and 10 booked this specifically for the kids while we were in…read moreLondon, and it ended up being one of the more unique and memorable experiences of the trip. We were looking for something fun and different from a traditional afternoon tea, and this definitely leaned more interactive than expected. Arrival and First Impressions Reservations are important, and when we arrived the space was already filled with families. The setting feels polished but still very welcoming for kids, which is not always the case with afternoon tea in London. Service was excellent from the start, organized without feeling too formal, and the overall atmosphere had a fun, lively energy. The Highlights The experience is built around science themed trays filled with a mix of sweet and savory items. The kids immediately locked into the interactive elements, especially the build your own strawberry lemonade with different colored syrups, which turned into more of a mini experiment than just a drink. They also had cake pops, scones, and small PB and J sandwiches, all very approachable and fun. One of the better touches was a small take home item, a dinosaur themed tin, which the kids treated like a prize from the experience. It added to the overall feeling that this was designed with kids in mind. The adult trays had a similar variety with finger sandwiches, pastries, custards, and scones. Everything was solid and there was plenty to try. Being able to request more of anything you liked helped balance things out a bit and made it feel less restrictive for the price. The Challenges The biggest drawback is the cost. For a family of four it came out to around 350 USD, which is a significant spend for what is essentially afternoon tea. It leans more toward a themed experience than a traditional tea service, so if you are expecting something quiet and refined, this may not be the right fit. Final Thoughts This is one of those experiences that works really well if you go in with the right expectations. It is interactive, a little chaotic in a good way, and clearly designed for families more than traditional tea purists. We would not rush back and I removed a star due to the price, but we are glad we did it once because the kids genuinely loved it and still talk about it. If you are looking for something unique and are comfortable with the cost, it is worth it for the experience, though the value depends on how much you lean into the interactive side.

Lovely stay at 11 Cadogan Gardens! The hotel is very old so great character, but well maintained…read moreand modernized. There were a few nights I wished for AC, but the staff brought us a fan which was helpful. In particular, Joao, who is an assistant to the concierge. He was delightful, always cheerful and so helpful! We loved the traditional English breakfast, the afternoon tea, and it backs up to a wonderful walkable area called Pavilion Toad, which has coffee, pastries, restaurants and shopping. Very magical at night:) Hoping to stay there again!

The basket of pastries is quite the deal. There are three large and exceptional quality for 6…read morepounds. The croissants are the best I've had since Paris. The scrambled eggs are soft and fluffy and the avocado with a poached egg on toast is delightful. This is our fourth visit for breakfast to this restaurant in the week. While previous visits the service was lovely and prompt, today's service was subpar. The seating was quick, but that's the only thing that was quick this morning. The waiter failed to bring out all items ordered and when the pastry baskets came out all of the pastries were cold and not warmed as before. The poached eggs were hard boiled and needed to be replaced and water was never brought to the table after three requests. I would give this restaurant a 2 overall rating if I had not previously rated it a 4 all along.

I will say 4 1/2 stars only with a caveat so I still wanted to give it five stars. It is such a…read morecharming boutique hotel in a lovely neighborhood, it took a minute to find the hidden gems in the area and it could feel a bit stark at night and there is not an elevator so after long days you should know that (not a problem with luggage as they were more than kind to take it up and down). And now for all the reasons I love this place and shall be returning. The rooms are spacious and beautiful with lots of natural light, I stayed on the street side and it is quiet enough to do that and I loved the view of the beautiful fascade across the way, but you could also get a room facing the garden and the garden is such a treasure. I've already writen a review of the Buttery located right in the hotel as one of my favorite spots so staying here means you always have a lovely garden and cafe for breakfast, drinks, and lunch. The bathroom was beautiful and again more spacious than most as far as the shower. The AC is brand new and with London getting hotter and hotter in the summers and that heading into the fall most places are really not prepared so I was so grateful that it worked so beautifully. I loved all the small touches in the rooms and the cleaning staff was superb, everything was like brand new each day. Even the small lobby was a place to take a quick beat before or after ones day and I enjoyed all the reading materials they supplied. All of this for one of the best prices around in Belgravia, one of the most beautiful parts of town. But what distinguishes this beatiful boutique the most is the excellent service at every turn. Every person who works there is so professional, welcoming, engaging, and just very lovely. That includes cleaning staff and folks they contract to fix things that might be amiss in your room. This is just so key for me when being away from home. Thank you Thomas, Sanjay, Abi, Tas, and Oxanna for making my stay so special, grateful.

We love a boutique hotel. Staying in Belgravia was a little out of the way in London, but you…read moreabsolutely will not be disappointed if you love a well appointed hotel room. My two girlfriends and I rented a triple room and it was roomy enough for us, all of our luggage and towers of shopping bags. We were only given one key, and you have to be buzzed in for safety reasons after 10 or 11 pm, but that was fine for us. The staff was so accommodating. The bathroom had a towel warmer which came in handy- it is freezing in London right now. We had the perfect view of The Buttery's garden from our huge window. There is an adorable market just steps away- for provisions after hours. In the states we are used to hotel rooms having in room refrigerators- but the market made it easy to get cold drinks every night. 10/10

Hotel was nice. It was in a good area near the train station so you can leave and everything is…read morepretty convenient the train isn't that bad like you'll feel the shaking sometimes but it's not loud whatsoever. Front desk workers are nice. You don't need the breakfast voucher, especially if you don't wake up very early I think if you're planning on going out and just sleeping in past the 930 mark, then it's really not that worth it, but it was kind of nice to have. it wasn't bad breakfast. It was kind of giving like college dining hall.

Located literally 2 blocks from the busy Victoria Coach Station, it is also walking distance from…read morehop on hop off bus stops. I booked for pure convience, but after every turn they showed they were about customer satisfaction. They allowed me to check in early at no cost, personally showed me to my room and assisted with luggage and gave me adapters after I brought the wrong ones. We are staying in London 2 days ahead of a cruise. Love that VCS is so close. It does not look fancy, rooms are small and breakfast has a small fee, but the staff is very friendly, entire place is clean and perfectly located to enjoy a short visit to London

The hotel was nice. I had a little trouble with the hot water but they quickly fixed it. I wish…read morethey had 24 hour room service or a late night snack area. Other than that, I had a great stay.

Basic room was small but fantastic location. LA Mia Mamma highly recommend for Italian. The door…read moreguy Damitri was amazing. Kind and helped us in every way. He went out of his way to make sure we were ok.

Great location for price. Not a fantastic view of anything, but a minute from Victoria station…read more Front desk staff were helpful. Our housekeepers Anna and Marie were friendly and did a great job on our room. We were there during a major heatwave and no issues with anything -- A/C, plumbing, electricity, etc.

The hotel is super super cute and in such a prime location. The staff at the reception were ok, not…read moresuper friendly which is fine, not a huge deal but also it could be better. The hotel is nice and clean and of course we received their infamous cookies at check in , my fav hehe.. The room was small but cozy and the bed was pretty comfy, the room had all the necessities like shampoo, conditioner, lotion and soap. There's also a coffee machine and tea available. Our stay was short but pleasant, and it's a good hotel, lots of places to eat around and Big Ben is walking distance . I would definitely come back again.