** HIDDEN GEM ** I LOVE this place!! Whenever I come into…read moretown, this is the place I stay. This is a very family friendly environment, with majority of the guest being respectful and courteous. The staff here is AMAZING! They are always welcoming and remember me and my family. The halls, elevators, and exteriors are consistently clean. The rooms are quiet and well equipped with a refrigerator and microwave for food/leftovers. The breakfast downstairs is just the right balance nutrition and options for every taste. And the coffee downstairs is GREAT for "hotel" coffee (Not watered down). This is a very family friendly environment.

This is my second time staying at this hotel, and my first experience was much better. We stayed in…read morea higher floor with less noise which was great, but this time, we were assigned to the second floor. At 9pm on our first night, they were vacuuming in the hallway which was pretty loud. Our door was also a bit jammed and didn't open/close easily. The bathroom paint was peeling too. The complimentary breakfast was nice at least and had the basics: cereal, toast, waffles, eggs, fruit. It was nice that there was a gym on site as well, but the AC couldn't be adjusted so it was pretty stuffy. Overall, not the best hotel I've stayed at, but not the worst either.

I'm going to start off this long-winded review by stating my absolute DEVESTATION of Joseph's…read moredeparture. Absolutely divine human being and the most refreshing person I've spoken to on my visit to Cali. Joseph's outstanding customer service and energy will be the reason he'll do well in any of his future endeavors. He upgraded my room and let me check in almost 6 hours early (with a small fee of course, no problem) His friendly and personable demeanor will be the sole reason I come back the this hotel, (Even with him moving to bigger and better things) he represents all that is good when it comes to client relations. Plus, his recommendations are spot on! The rooms are fresh and clean. Shower is hot. Amenities are top tier and the breakfast is tasty. Overall, a 10/10 experience and I will def be back.

Today, I began a weekend which was my first time at this location. I was met with a smile by Erica…read more I completed the normal pleasantries of sharing my proper documentation. After that, I proceeded with a full accoutrement of requests. Erica could not be more kind, considerate or helpful. She followed my requests fully and completely. While I am used to excellent service by Marriott, I felt Erica's extra effort was worth noting. Thank you, thank you, thank you. I'm looking forward to an exquisite weekend at the Residence Inn by Marriott featuring Erica the Great!

The experience was ok the only Complaint I have is when…read moreentering both elevators at about 10pm there were chips all over the floors of the elevator so we ended up walking on crunch hahaha. we were staying on 3rd and once that doors open all you smelt was STRONG urine! So strong that we had to cover our nostrils until we got to our rooms! I called front desk they were not aware but the whole stay we were there (4days) smell did not change And there were no explanation!

Great location for a event. Staff is wonderful and accommodating. Food was great... open bar…read more Reasonable rates.

We enjoyed this hotel very much and would highly recommend it. The proximity and shuttle to LAX…read moreare fantastic. The shuttle runs 24/7 on every half and full hour. The staff are friendly and glad to help. The included daily breakfast buffet is a cut above (REAL scrambled eggs!). The hotel restaurant food was also very good. Had the turkey club. It is actually roasted turkey not just deli meat. The only downside is that the least expensive rooms have no natural light, but you're not in LA to stay in your room. That being said, we would definately stay here again

Second time staying here. The first time was ideal and had…read moreno issues. Came back with my family and had me rethinking. Staff is super friendly!! Loved the front desk! Was able to check in early and held our luggage. Veey cute fireplace area. Rooms are spacious and clean! We stayed on the second floor and the entire 2 night stay, all we heard was the guests above us ALL NIGHT! Sounded like they were rolling their luggages around and you can hear every footstep! The closet didn't have a mirror like my first stay so the only mirror available was in the bathroom which was a little inconvenient. Our bathroom smelt like sewage and got stronger each time we flushed. And the toilet would bubble like it wasn't going to flush. Other than that, everything else was fine. Parking on site. Starbucks and bagel place down the road.

I'm honestly a little confused by some of the reviews I've read about this hotel. This is a very…read morelarge, very busy property, and I think it's important to keep that in perspective when evaluating the overall experience. I found the rooms to be exceptionally clean, and the mattresses were very comfortable, making for a great night's sleep. The common areas were also well maintained, and the staff I encountered were consistently friendly and welcoming. The location is another major plus, especially for anyone traveling through LAX. The hotel is conveniently close to both the airport and the LAX Rental Car Center. Rather than paying the crazy parking prices at the hotel, I returned my rental car and walked the approximately three-quarters of a mile to the property. It was a practical way to avoid the extra expense. Overall, I had a very positive experience. The hotel was clean, comfortable, well maintained, and staffed by friendly people. Given its size and the number of guests it accommodates, I think it does a good job of providing a comfortable stay. I would absolutely stay here again when traveling out of LAX and would recommend it to anyone looking for a convenient airport hotel.

Adriana restaurant is exceptional!…read more William is the finest waiter and Maitre'de ever. The food is exceptional; each bite a reminder of my recent trip to Rome, Italy.

Exceptional Hospitality, Immaculate Accommodations, and a Wonderful Return Stay!…read more A Hotel That Truly Understands Hospitality and Guest Loyalty There is something special about returning to a hotel where you are not only welcomed but genuinely remembered! This is my second stay at this beautiful Hilton property, and I am delighted to share another exceptional experience. Traveling from the Porter Ranch area to attend to business in Los Angeles over the weekend, I decided to turn my visit into a relaxing staycation. Having enjoyed my previous experience, I knew exactly where I wanted to stay again. A Special Recognition for Alex -- Exceptional Customer Service! I would especially like to recognize Alex for his outstanding professionalism, warm hospitality, and genuine commitment to guest satisfaction. During my first visit, Alex made such a wonderful impression. Every time I entered or exited the hotel, I was greeted with kindness, a welcoming smile, and genuine courtesy. His conversations were always professional, pleasant, and engaging. His exceptional customer service was one of the reasons I chose to return. Imagine my surprise when I walked through the doors for my second stay and Alex immediately recognized me, greeting me with a warm, "Welcome back!" That simple gesture meant so much. In the hospitality industry, remembering a returning guest demonstrates attentiveness and creates a sense of belonging. Alex has mastered the art of making guests feel genuinely valued. Housekeeping Excellence -- Immaculate From Arrival! I also want to extend my sincere appreciation to the entire housekeeping and room attendant team. Your hard work deserves recognition! Upon entering my room, I immediately noticed the exceptional cleanliness and attention to detail. The bedding was beautifully arranged, the linens appeared fresh, the carpet was clean, and the entire room felt inviting and well maintained. The bathroom was equally impressive, featuring a spacious double vanity, beautifully illuminated mirrors, clean countertops, and a glass-enclosed shower. Every area appeared carefully maintained, from the shower and restroom to the bedroom furnishings and floors. The cleanliness throughout the property is equally noteworthy. The hotel's overall condition reflects a team that takes genuine pride in maintaining its environment. Although hotels naturally experience wear over time, this property is maintained so beautifully that its age is hardly noticeable. Comfort, Quietness, and Thoughtful Amenities My room is located on a higher floor overlooking the highway, yet I have been pleasantly surprised by how peaceful and quiet it is. Despite the nearby traffic, I have not experienced any noticeable highway noise inside my room. The peaceful environment has been wonderful for resting, reading, and unwinding after a busy day. The room temperature was perfect upon arrival, adding another level of comfort. I also appreciate the thoughtful in-room amenities, including the Keurig coffee station and VOSS bottled water. These little touches contribute to an elevated guest experience. The spacious layout, comfortable king bed, convenient workspace, and inviting seating area make the room suitable for both business travelers and guests seeking a relaxing getaway. A Hilton Honors Diamond Member's Perspective As a Hilton Honors Diamond member, I value consistency, professionalism, cleanliness, and thoughtful hospitality. What stands out about this property is that excellent service does not feel forced or scripted. It feels genuine. The employees demonstrate the kind of attentiveness that encourages guests to return, and Alex is a wonderful example of that standard. My Recommendation Whether you're traveling to Los Angeles for business, attending an event, or simply planning a weekend staycation, I highly recommend this hotel. The combination of exceptional customer service, immaculate accommodations, comfortable amenities, and a peaceful environment makes it a wonderful place to stay. To Alex, the housekeeping team, and everyone working behind the scenes: Thank you for making my return visit such a pleasant experience! Your dedication does not go unnoticed. I am grateful to be here, and I look forward to returning again. Five stars for hospitality, cleanliness, comfort, professionalism, and guest recognition!

We love the H Hotel in Century City. If you are on business in Century City or the Westside of LA,…read moreit is a great place to stay. There is a movie theater near by, a mall and it is close to Beverly Hills and more affordable than a hotel there. The parking is for a very high fee, which does not please me, but most hotels in the area are the same price for parking. The prices at the H are fair for the area and the rooms. The rooms are very nice, Always clean and everything you need is there. We always need more towels and all you have to do is ask and they will be right up. The hotel outside and inside is super pretty. The beds are wonderful and we love the pool. We were only there 3 days, but we loved it. It is also quiet. The staff is great and will make your dinner reservations and help you with whatever you need. You will love this place. Have fun in LA.

Kat0003 was the best! She made our evening of delayed/missed flights brighter and more enjoyable.read more

The Westin LAX on Century is a good choice if you have an early flight…read more Frequent shuttles get you to the terminal without risking an anxious early morning drive on clogged freeways! Relax and enjoy a nice dinner at the Daily Grill, then rest in their spacious rooms. Staff are friendly and helpful. The rooms are well maintained and comfortable. The towels thick and soft!

This Hotel has been a dream. From the comfortable rooms to the welcoming lounge areas - everything…read morehas been perfect. Special mention to Merrick for his exceptional coffee skills and kind and considerate customer service. He really made our stay memorable. Highly recommend staying here. We will be back.

We needed somewhere to stay last minute while celebrating our wedding anniversary and stumbled…read moreacross Hotel June. Such a cute boutique hotel and a great find! Melissa and Jason provided amazing customer service and made us feel welcome from the moment we arrived. Our room was clean, the bed was super comfortable, and getting a glass of rosé at check-in was definitely a nice touch. It ended up being the perfect last-minute stay for our anniversary. We would absolutely stay here again the next time we're in town!

This was my first time, staring here at the aloft El Segundo…read more It's a fun vibe here. Luckily it was a cool day because my air conditioner was not working and I would've been miserable if that was the case on a hot day The check and experience was really fun. The workers here are really fun. The rooms however they're just OK. They're a little bit smaller. The amenities in the rooms are kind of just alright but serviceable. If you're looking for a good place to stay at if you're here by the airport. It's also the vibe where the common area is such as the lobby and bar is somewhere to hang out. It's a lot than how the rooms are set up. One of the few places that has affordable self parking which is a huge plus. It's also close to a lot of restaurants. There's also a Starbucks in Ralph's across the street. Cool and fun vibes here if you're looking for a convenient place to stay.

There is a reason I've only used this hotel twice in the last 15+ years…read more Shuttle took 45 min yesterday after they said 10. My à/c was out in my room. I had no water bottles as a Titanium member there should be. À bottle of Mt Dew was $7.50 from their market; I passed. Also they share a shuttle with Residence inn ànd it was full so they have no shuttle at 7am. Hard pass.

On our trip out we decided to stay close to the airport since we were getting in so late. Free…read moreshuttle from the airport and although it was a zoo at the airport it was not a bad ride over. Very nice place. Big bar. Rooms were nice and folks were friendly. Solid spot for a stay.

This Marriott once was kind of great. My family loved it. We're big in the Marriott system. My mom…read morewas Ambassador Elite. I'm Gold Elite likely going to be Platinum soon. While this won't change anytime soon, I am horrified and disgusted by this terrible Marriott and advise people to reconsider staying here. During my mom's cancer battle, I was tasked with transporting my family who do not speak English from LA to North Carolina for her final days. One time, there was a miscommunication during booking that was easily fixable. Despite my family's loyalty to not just the brand but this location, the callous night manager was aggressively mean. During the darkest time of my family's life, Marriott chose to add to our hardships rather than provide a quiet respite from it all. Marriott won't suffer consequences. This location won't suffer consequences. Heck, I bet that night manager won't suffer any consequences. But my story still needs to be shared. To the terrible excuse for a human being night manager: I hope it made you feel just a little bit better to make my family's life that much harder during its darkest moments.