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    Welborn William R MD

    5.0 (2 reviews)

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    3 years ago

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    Tennessee River Dermatology - 2021 before symptoms

    Tennessee River Dermatology

    2.5(17 reviews)
    5.6 mi

    I travel for work so it's often difficult to see a specialist at short notice. Tennessee River…read moreDermatology was able to fit me in and take care of my issue. The staff was incredible and got me into a room within minutes of checking in. Dr. Thomas was courteous, thorough, and did a great job. I am truly appreciative of these guys! Highly recommended

    Went in for my appointment and they said I owed $40, they couldn't explain to what it was for, as I…read morealways have to pay my co-pay before I can see the doctor. Stacey at the front desk was extremely rude and short and unprofessional. I told her I was not going to pay for something they could not tell me what it was for. I paid the co-pay and seen the doctor. When I was finished I went ahead and paid the $40. When I got home and looked at the receipt they had applied the $40 to another patient account. I tried to call but no one there answers the phone and was sent to a third party answering service. They did not understand what had happened so I drove 30mi back to the office. When I asked Stacey if my account had been updated she said, " You still owe $40. I tried to show her where I had paid the bill 2 hours earlier and she said I don't wanna look at that, and started talking to the other lady working the desk like I was not even there. He thinks he doesn't owe the $40 now and I still show he does. Instead of looking at the receipt she just acted as if I was lying. Then when I went to the back where I had paid they were like oh, sorry this happens all the time, its why we are here!? Why you're here? To apply other peoples payment to another account? I figure the $40 was applied to my account incorrectly in the first place and that $40 was actually someone else bill! These people think its funny mixing medical records up. 2 years ago Dr Thomas even mixed my records up and was getting ready to perform mohs surgery in the wrong spot. He outlined the wrong cheek the right side instead of the left side where the cancer was until I informed the nurse before she gave me the injections. She looked at me and said I think you're right, went and got the ipad and Dr Thomas and he looked and said oh yeah, it is the other side. Should have let him got started then hired an attorney. I figured he was local and gave him another chance, but after the billing incident I have found a new dermatologist and will never us TNV again. Terrible experience. GET YOUR BILLING RIGHT! I would post pictures of the receipts but do not want to expose the others patients info...they didn't have any problem handing it to me though! Protect your info, they share with others. IF YOU LOOK AT THE 5* REVIEWS YOU CAN SEE THEIR OFFICCE STAFF IS DEPERATLY TRYING TO HELP THEIR FAILING RATING.

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    Tennessee River Dermatology - 2022 losing hair

    2022 losing hair

    Tennessee River Dermatology - 2022 symptoms

    2022 symptoms

    Tennessee River Dermatology - On way home from your place CRYING?   I promise one day she will see a video of you crying it's been a year that's a promise

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    On way home from your place CRYING? I promise one day she will see a video of you crying it's been a year that's a promise

    Huntsville Dermatology Solution - Waiting room.

    Huntsville Dermatology Solution

    2.0(4 reviews)
    63.6 mi

    He stood 4ft away from me with his arms folded across his chest and stated he knew what my skin…read moreissue was....he never got close to me and actually looked! He said no cure, and I would just need to contact a plastic surgeon and gave me some cream. I asked when do I come back? They said basically never! They dismissed me. I was devastated and went to my car and cried. Went to Dr. Herrington, he gave me an RX... he actually looked at my issue and listened! Within 2 days my issue was 95% better! And it is curable! It was a severe bacterial infection, which was only made worse by the cream Dr. Calcoate prescribed. I will never recommend this MD.

    Five stars because I have nothing to say against Huntsville Dermatology Solutions. Dr. Calcote…read morehelped me when I needed moles checked for abnormalities and when I had three removed the procedure was fast (less than ten minutes for all three moles) and painless. On my first visit I was very impressed that the doctor took time to sit down with me and explain what he had seen and what it could mean without my having to ask. He was very patient, took me through my condition and procedure step by step, made sure I was well informed, and most importantly did not make me feel like he was rushing to get done with me. It was great to feel like a person and not an item on the checklist. Wait times when you get to the office can vary. My first visit they weren't busy and I was taken to a room almost as soon as I was in. On my second visit there was a larger crowd but I still got back into a room and taken care of within fourty minutes of my appointment time. Not the worst wait I've ever had at a doctor's office. Plus, the online appointment scheduler for new patients was great. I didn't have to wait a month to be seen, I was able to get in and be seen in a week. The office may seem humble from the outside but inside is as professional of medical care as I could have hoped for.

    Welborn William R MD - dermatology - Updated May 2026

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