My daughter was diagnosed with a gross motor developmental delay due to benign hypotonia, or low…read moremuscle tone. She began physical therapy very early (around five months old) and worked with several wonderful therapists before we were referred to Up and Movin' Physical Therapy to continue her care. The team at Up and Movin', especially Ms. Cat and Ms. Bella, devoted incredible time, effort, patience, and compassion to helping my daughter. Their individualized exercises were exactly what she needed to build strength and coordination, and their guidance empowered me to continue her practice at home each day. Thanks to this combined dedication, my daughter began walking independently at 19 months and officially graduated from physical therapy by age two. I am deeply grateful to the entire Up and Movin' staff for their professionalism, expertise, and genuine kindness during one of the most challenging periods of our lives. My daughter is no longer delayed, and we credit her progress to this amazing team. A special thank you as well to Lily at the front office, who greeted us with such warmth and made every visit smoother. To any parent considering this clinic--please don't hesitate. The journey can be tough, but with the support of the Up and Movin' team, your child will be in the best of hands. We will always remember this incredible group who helped our little girl take her first steps. Thank you, Up and Movin' Therapy!

My son has been going to Up & Movin since May, and we've had such a great experience! The staff is…read morealways so kind and welcoming, and his therapists have helped him make so much progress. They explain everything really well and even give us exercises to do at home, which has made a big difference. You can tell they truly care about their patients. Highly recommend!

I'd like to say thank you to all the staff from front desk reception night reception to rn's an…read moremed's lady that worked c section an those who cared for my dad Marcelo Gonzalez "Cosmo's dad". Thank you for all that you did for my dad. Rn Angie thank you for being you, you always kept me informed any questions or concerns you were there to answer them. The meds lady "sorry I forgot your name" thank you for always making sure my dad took his meds. Night receptionist Rosa thank you for always always being to polite much respect to you a weekend receptions thank you as well for being so polite to us, an playing along with patient return "policy". Rancho Bellagio staff thank you from the bottom of my heart for all you have done for my dad.

UPDATE: 8/17/25 after 3 pm-the EMT was also rude to him!! People need GOD in their hearts, there…read morewas no reason to talk to him the way she did, he is obviously sick & feeling alone & scared! So sorry he bothered you with questions. The other EMT was more understanding & professional Another one that breaks my heart to have to review the negative experience that our loved one has here. It appears that all almost post acute/hospice services including physical therapy services lack quality care. My daughter chose this facility, primarily because it's the closest location accessible to her, and literally walking distance to the hospital, which he would be transported to since he's paralyzed. That said, I'm just very disappointed. The recent negative reviews are accurate. The response time when he presses a button or we press a button while we're there visiting him at times is very unacceptable period. I get that they're understaffed, but for all of the money that the VA is paying for him to be there, you would think they would at least hire a few more people, and he's not the only veteran. there are a lot of veterans that are there, and they're not well taken care of. And I'm saying this based on his experience and what we've witnessed - all family members, friends and his former coworkers from the base-March Air Force. The other issue that is disturbing, is that some of the younger staff, particularly the younger males & the trainees (don't exactly know what their titles are), I've caught laughing right in front of him, making fun of him to his face, most of them smell like weed, and complaining! Complaining about him right in his face. He's not quite dead yet, and he's still coherent and understands what's going on. It's just very disrespectful and quite cruel! They also make fun of him because he's freezing, and he has two or three blankets, and constantly asking for thicker socks, and for the temperature to be warmer, and at times he's confused because of dementia, but he still coherent at times, (which is a majority of the time), he just has his moments. Now I want to give 5 stars to the head nurse, which I forgot her name,, 2-3 female nurses that are working on the C rooms section , I can't remember their names, but they are always empathetic to him including the one young gentlemen, with blonde hair & accent, he always remembers us. And last, but not at least, the 2 receptionists at the sign-in desk-entrance, if I forgotten anybody for praise. I apologize and can update this review later, because I do believe in giving credit where it's due. But for all the staff that laughed at him, complained about him and treated our loved one poorly and disrespectful. Shame on you!! The day is going to come when it's going to be your loved one, perhaps a spouse going through the same exact situation as they get old. Maybe you'll remember how badly you treated these folks-karma is a bi%#!

West Coast Therapy is fabulous, we have speech therapist for my 17 year old son with autism. We…read moreattend 2 days a week for speech with Maria who is fantastic, as well as the ladies in front office are kind and courtesy to everyone. Absolutely 5 stars. Recommended for all. Respectfully, Michele L. Lee-Hoffman

Thank you Haya for helping me with my pain. Your hands one is so awesome. Thanks for using the…read moremachine today it took all the pain away thank you. I did forget the name of the machine you used but it works.

Immediately impressed from the moment we walked up. The building is beautiful, the office is clean,…read moreand the entire space gives off such welcoming vibes. You can tell they put care into the environment, and it really sets the tone. Our therapist is Ms Kristen, but everyone here is incredibly friendly and seemed genuinely happy to be here, which made all the difference. They treated my baby and me like family from the moment we stepped in. And the best part? They let us take our shoes off. Which just so happens to be my baby's favorite thing to do everywhere (seriously, it made her whole day). So thankful we found this place. Couldn't recommend it more!

Kelli is WONDERFUL and her team is incredible. Their reputation lives up to their name. Our son has…read moremade tremendous growth regarding his speech and it's all possible because of the love, support, and help from Kelli. The facility is always clean which is great because many little humans are in and out of here daily. Speech Therapy is so important and we have seen what a huge difference it can make. Kelli has given our son so much confidence in finding his voice.

We have had home care with Edith for some time and are extremely satisfied with her. She is very…read morehelpful with her explanations of medications, diet, sleep, and self care, i.e., Feet care, etc. She has been very helpful with explanations of the care process. Which, make a difference in my anticipation/nerves. All around has given excellent care. Henry Elizalde/Mary Elizalde 1/30/2024

My surgery was done on 7/1/25 as of today 7/16 they have…read morefail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these facilities are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

What can I say? I was there forever, just under 5 hours. No one should have to spend that long at a…read moreclinic. I knew I wasn't going to be in and out and I knew 2-3 hours was realistic but 5 hours is ridiculous. There's no excuse to be this understaffed. I'm fairly certain they have one doctor for the whole facility, so when you show up and the waiting room has 20 people and the doctor spends 15 minutes with each person, that is 5 hours you're going to wait and it's inexcusable. The staff is pleasant, the doctor asks pertinent questions and you feel good talking to him. I'd like to thank Melina for emailing my status to send to my employer. I had asked for it to be emailed right before I left but I never received it, so I called in and got Melina at the Riverside office and I had it within 3 minutes.

Very poor customer service, with no sense of urgency. I…read moreWouldn't recommend central occupational medicine, 08/01/22 13:54

The front office staff was nice, but the doctor and PA were extremely rude and unhelpful, not to…read moremention the doctor yelled at me. Also, room was not prepped or clean for a new patient.

This place is now called Concentra. Avoid this place like the plague. Or cancel your plans for the…read morerest of the day. I made an appointment, showed up on time and Ive been here for 2 hours and they still haven't called me into the back. I need to be somewhere and now I have to cancel with people. The manager brought out snacks because of the wait times. I don't need snacks, I'm not a child. I need you to hold up your end and keep my appointment. I kept mine. I'll never be back. I can't believe you guys are being paid for this "service." Nobody let me know that this was what i was in for coming here. I hope people see how bad this place is and stop coming. Bad behavior like this should be punished with zero business.

We loved it here with our previous therapists and the most recent one is on maternity leave…read more Her replacement has been impatient with our daughter who is autistic, she is rough, irritable, literally slammed down a notebook during their last session. This person should not be working with children. We called to talk to a manager and to this day we have not heard back. This has been reported to Easterseals.

Please do not take your children here if you truly care about their well-being. The front desk…read morestaff are unkind and behave as if the place revolves around them rather than the children. While a few therapists were genuinely helpful, most appeared more focused on sitting and writing meaningless notes instead of actively working with the kids. It's hard to understand how a facility like this is still operating given the lack of compassion and professionalism shown. Many staff members act as though they are doing families a favor, rather than providing the care and respect that children and parents deserve.