Anything less than a 5 star review for Ignite just makes no sense & is frankly uneducated. I…read morechallenge anyone to find a better Skilled Nursing Facility anywhere. Friends and family in the healthcare industry have been blown away by the level of care our father received & we will be forever touched by the heartfelt, sincere staff at every level. We cried happy tears here so many times due to the kindness and "extra mile" by so many different staff members. We love you all & are so thankful you were a part of Dad's journey to get his spark back! ;)

they don't even deserve 1 star! Ignite Medical Resort is a group of the most calloused, not caring…read moreindividuals I have ever met. They should not be working with the public. I question their credentialing. No one there seems skilled and yet they call themselves skilled nursing. They are rough in handling patients, especially very fragile ones. The RN's care more about inputting data on their computers while looking at their phones instead of offering personal touch and engagement with their patients. There is ALWAYS an excuse as to why results are not given, labs aren't drawn, and assistance is nowhere to be found! They deliberately ignore the call light and if you call it to their attention, they get pissed off at you and your family and will not attend to any critical needs or concerns. They do not know how to assess the needs of their patients. Each person that comes in is handled in the same manner; whether you have just lost your legs and can't walk or whether you got a paper cut. It doesn't matter. No one matters to the staff. They pretend to care but at the end of the day, they don't. Your family member is WAY BETTER OFF going home to rehab in the comfort of the home. My mother was there for broken hip rehab, developed a very contagious stomach infection (out of the blue), became severely dehydrated after 4 days of uncontrollable diarrhea and neglect to treat properly. I removed her from that place and took her to the ER where we were told that she was in renal failure and extremely ill. Three days later, she passed away. What an utter shock to me and my family to bury my beautiful mother this past week. I will never recommend this company to anyone.

I was there for two weeks. never had a shower because they have a rule, no shower if you have…read morebandages. I had one for recent surgery, one for a serious pressure sore. another rule, no shower, no clean sheets. my bed was changed twice the entire time, just because someone took pity on me. it took us a week or more to convince them I had orders for a special diet, and when the surgeon suddenly changed it, we couldn't convince them to switch. They are very careless about medicines. my endocrinologist insists that Synthroid must be taken four hours before calcium, and calcium doses should be split during the day. they ordered some glaucoma eye drops after three days. I was given them one time, and they disappeared. when I got home, I discovered they had prescribed some drugs that were habit- forming. I'm pretty sure I didn't take the, but I wasn't sure. They are understaffed. some aides and nurses are really rude, ,others are extremely nice. we found that communication between departments ,even between shifts in the same department, was non-existent. I do not recommend this place at all.

The new renovations are so beautiful! The open house was amazing and you can really see the…read moreefforts that have been put into this building.

To Whom it may concern, I was a patient at City View Nursing…read moreand Rehabilitation Center for several weeks. And to be totally honest with you I hated it there, but I soon came to realize that it was not the staff it was just me being an ass and not familiar with City view surroundings. City View has a great rehabilitation service and very professional staff. I was very good taking care of. The nurses and doctors were there every time I needed them. All the staff were great, I would like to Thank a few People who were there for me 24/7 and treated me like I mattered. Thank You so much! Tess Sayon for being there by myside even when you had other things to do. You became my friend and someone i will never forget, Latonya Carr Breyuna Robbinson, Chazz Cross, these people were great and very personal, and they know how to treat you as a human I would also like to thank Jade in the physical therapy department for causing me so much pain, LOL But I believe it worked! So, what can say about Ben Carrillo? This man works harder then anyone I know, he is always looking out for you and your wellbeing and asking if you're ok. all the time. Ben goes above and beyond his normal duty as a nurse. This man will do most anything for one of his City View patients. Thanks to everyone for being so nice, and professional. A big Shout out to Admissions Director Christie Shockey and Taryn Springfield Receptionist For all there help you both keep the wheels turning! Now let's talk about the food they serve. This is a hated subject among the residents, 50 percent of the time, if not 75 percent of the time no one likes or eats the food that is served. I have watched as the residents return their trays and without eating anything but maybe the dessert. Come try it for yourself!!! I was fortunate enough to order out most of the time or I would have lost so much weight and became sick!!! Because I refused along with others not to eat what is being served. I'm not sure who decides what the residence have for their three meals, But I would bet whoever it wouldn't eat the food served here. Whoever you come watch a meal being served and a elderly man or women look at the food and with tears in their eyes try and stomach the food on the tray because there hungry and that's all there is. But as far as the nurses and everyone here there doing a great job with what they have to work with. Thank You for being there for me and the others. How could i forget this amazing woman Tracy AKA HOT SAUCE LADY One morning i ordered Breakfast Burritos and no hot sauce with the order, but Tracy in Physical Therapy came through She had some!!! Ok City View work on the food Quality for the elderly and i will recommend this facility. Word of mouth goes a long way. Now let's talk about this so-called drinking water. The water here for the patience taste bad, well it should because I find out the water for the patience's here is coming from the faucet in a room that is for other things not water for the sick. it was confirmed by a staff member I didn't get their name. The faucet has NO water Filter whatsoever, but I have seen several Water coolers throughout this facility, but I was told that they were for the staff members/employees. You would think at least one cooler per floor would be nice! Don't you think? once again this is not the nurses or the staff members on the floor this go's higher up people!! Let's get this problem fixed Let's do it for the elderly I believed they deserve at least that. The nurses and all the staff members are doing great, it was my pleasure getting to know each and every one of them staff I will honestly miss their company.

My mother stayed at Cityview for rehab for a few weeks recently. She is quite old and has Crohn's…read moredisease. The night before she left she had stomach issues and soiled her clothes badly. She was not discharged until the late afternoon the next day and when I went to get her belongings there was a clear plastic bag with those soiled clothes and feces still in the bag, they did not rinse them or wash them for us. I pointed this out and was told to leave those clothes so they would wash them and call me to pick them up. I never got a call from anyone and I called the director a few times over the next few weeks and she told me she would look into it and call me back. She has never called back at all. It makes me wonder what else happened when I wasn't there. This was very disappointing and I have never had this happen anywhere my mom has lived in assisted living or any other rehab facility. I would not recommend it to anyone.

My loved one started in skilled nursing and moved to long-term care. Although most of the staff…read morewas nice, there were several issues that I had to address. In the skilled side the evening staff was not answering the call buzzer and my family member did not get changed or needs not meet. The staff member would say it wasnt there job, I have to call and raise heck for someone to make it their job. Then on long-term side, wound treatment was lacking after a hospital stay, I was informed how wounds should be properly bandaged and Ridgmar was not doing that. Again addressed issue. they always put it off on someone else. My family member catheter bag was fifthly on two occasions went to hospital and they were even disgusted by it. Watch your family member closely, make complaints in writing so you have proof.

I and my family have been very impressed with the level of receptivity and professionalism at…read moreRidgmar Medical Lodge , from the administrative staff to the caregivers, the dietary team to the maintenance team. Everyone is approachable and easy to work with , Whether it's ensuring the cleanliness of the building, meeting with families or just saying 'hi' to residents. best interest of each resident is a top priority here!!

I have now lost 6 brand new pair of diabetic socks maked with pink thread on cuff of every single…read moreone. And my eye glasses, plus 4 pair of slipper socks and cash money while living here. Glasses and socks all lost this week. Glad I am going to move. Brand new socks were never worn, marked them with pink thread and was saving them until I got a pair of shoes. Now have shoes, but socks are gone. Was kept in a drawer of a night stand next to door.

This building while small is over running with love all the staff and residents here are treated as…read moreif they are they own family Iv worked a lot of places in the last 12 years and this building has to be the best place I have ever worked the Don Mo is funny, caring and compassionate about her patients and staff, the admin Calvin is smart and funny and fair. All the department heads and staff in all departments are truly amazing souls. Everyone who works there are amazing people with big hearts

Do NOT send your loved ones here or they will be neglected. The lack of compassion, empathy, and…read morecompetency is heartbreaking. In particular, many concerns about delays in recognizing medical emergencies and difficulty getting residents transferred to the hospital when needed, along with response times, patient monitoring, and communication. Honestly, the Therapy department is the only thing they have going for them.

My friend has a really nice home with me. Her own room and bathroom. I love here like family and…read morethey won't approve her being here and said she had to go to this place. Bedbugs, drugs, fighting, theft, overall being in a place she could never have the dignity, safety, a love afforded her here in her home. So she's decided to run before living at this horror show of a place. So sad.

Great care, wonderful staff. Very caring. Good quality care. Very clean nursing homesread more

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.