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    WebDetail

    5.0 (1 review)
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    Graphic design

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    Alabama Media Group

    Alabama Media Group

    (2 reviews)

    Alabama Media Group is a conglomerate comprised primarily of AL.com. From the media group's…read morewebsites: "AL.com is Alabama's largest news site, providing up-to-the minute coverage of the news from around the state. Our journalists cover breaking news as it happens and dig into the state's most pressing issues through award-winning investigative reporting and smart commentary." I believe AL.com launched around 1995 or 1996. I worked at the twice-daily hard copy newspaper, The Huntsville Times at that time in the Creative Services Department and The Huntsville Times was a twice daily newspaper with a sizeable distribution, the morning paper was The Huntsville News and the evening paper was The Huntsville Times. Now that the newspaper industry has, for the most part, gone by the wayside, we have AL.com. I would describe it as my "go to" if I loved Alabama/Auburn football or wanted the latest information on the Orange Beach Musical Festival, "The Hangout Music Fest." In other words, not hard hitting journalism at all. Not even close. I used to read Matt Wake's restaurant reviews, but he is not publishing many, if any at all, and I enjoyed his musician interviews, again, not much activity on that front either. If feel good news is your "jam" then by all means read the "news" on AL.com or download their app. You will get an abundance of state football "news" and similar fluff.

    ABSOLUTELY HORRIBLE!! With print newspapers quickly going the way of the dinosaurs and stone…read moretablets, this local newspaper persists. Unfortunately, their HORRIBLE business practices will be their demise! In August, 2018, they had a booth at the Huntsville Fall Home and Garden Show, and we were stopped as they gave us their schpiel. Reluctantly, I agreed to sign up for what was supposed to be ONLY ONE MONTH of Sunday papers - and ONLY because they have a service where they provide free Sunday papers to local nursing homes with the subscription. Because we don't really have a need for a print newspaper, I SPECIFICALLY asked the person at the booth if I had to cancel the subscription or if it would stop after the month subscription was done. She replied that the subscription would STOP AUTOMATICALLY. So, I agreed to sign up for the one month of Sunday papers just to support providing the free copies to local nursing homes. The subscription started in September, 2018. However, after the month was finished (and the subscription, as I had been informed when I signed up), Sunday papers were still being delivered. I did not worry about it too much because I figured the delivery agent just had made a mistake. However, after two months, we kept receiving them, but my card was never charged again. So again, I figured they would stop delivering once they caught their mistake. Then, we started receiving notifications to remit payment. I had no reason to remit payment for a subscription I never signed up for and had specifically gotten assurance that it would stop automatically at the end of the agreed-upon one month term. Fast forward to February 8, 2019, and I receive a letter from Huntsville Times that this my subscription had been halted for non payment - AS IT SHOULD HAVE BEEN AT THE END OF THE ONE MONTH - and that this was the final notice before they send it out for collection. Now, I AM PISSED!! So, I call them on February 11, 2019, to discuss this matter and get it straightened out. After the customer service agent pulls up my account, she informs me that delivery has been halted for non payment and that I owe them $29.19. REALLY?! Gee, thanks for telling me what I already knew! Of course, I immediately stop her and inform her that I do not owe them anything because I never signed up for anything more than one month of delivery. Then, she informs me that I had been signed up for 10 weeks (which would explain the extra papers) and that I still owed them for the papers that were delivered after that. I feel my blood pressure starting to rise now! So, I immediately correct her and tell her exactly what I signed up for and what was told to me by their agent who submitted the subscription. Now (get your "big surprise" faces ready), she tells me that could not possibly be the case because they don't do one-month subscriptions or automatic cancellations. She also feels the need to interject that the persons who sell subscriptions for them at trade shows, etc. are third-party contractors and that she is sorry if they gave me incorrect information. WRONG ANSWER! Now, I am LIVID! So, of course, I inform her that the problem is indeed The Huntsville Times and NOT mine because they are responsible for the information being disseminated by anyone acting as an agent for them. This is BASIC BUSINESS law! So, she asks if I still have the carbon of the subscription form from last August. Umm, NO. Why would I for a subscription that was only supposed to be for one month and that was supposed to cancel at the end of that term??!! Fortunately, I do still have the e-mail confirmation that was sent after my payment was processed, and I inform her that the receipt (which has the Huntsville Times logo at the top) states nothing about the supposed 10-week subscription term, nor does it state that I am supposed to cancel. So, as I am reading this to her, she is feigning confusion as if what I'm telling her can't possibly be true. Not smart, lady! You've already insulted my intelligence at the outset, and now, you're basically calling me a liar! At this point she is USELESS to me, and I immediately asked to be transferred to a manager. Then, after once again feigning confusion, she tells me that she can't transfer me to a manager because I already had been transferred once on the call. SERIOUSLY??!! She honestly must think I am severely mentally deficient to believe the truckload of CRAP that she is trying to sell me!! Then, she tells me that she can put in a request to have a manager call me back. So, I tell her to give me the names of all four of the managers, which she grudgingly does. So, it is now February 13, and I still have not received a call from a manager. So, I will be calling them back directly and it WILL NOT BE a pleasant conversation!!!

    IGNITE Digital Marketing Group

    IGNITE Digital Marketing Group

    (1 review)

    My company hired Ignite Digital in August of 2020. We were very excited to work with what LOOKED to…read morebe a great company. We agreed to a 1 year contract for link building and SEO. I asked them to send me a list of the backlinks they posted every month and they agreed. September was our first full service month and they sent us a list of 4 back links. We thought that given the silly amount of money we were paying this was a small amount but they assured us they knew what they were doing and things would pick up. After 6 months of work, our domain authority had only gone up 2 points and we got suspicious. I then asked Ignite Digital for a full list of backlinks they had created. I got nothing from them for almost a week. At this point I setup an SEMRush account and did a full scan of our site only to find that only 3 of the backlinks we had came from Ignite Digital. I then confronted Ignite Digital and they provided a list of 16 backlinks they had supposedly setup over the life of our contract. When I went and checked these back links all but 3 of them had been created in the last week since I had asked them for the full list (I have screen shots of all of them). I then went back to Ignite Digital and demanded a refund because after paying them almost 10k they obviously had not fulfilled their end of the contract. Their response was "Ignite Digital has never and will not give a refund. But if you pay us for this month we will let you out of the contract". To sum it up. Do not ever go into business with this company and if you do. Don't make the same mistake I did, verify everything they claim they did. P.S. I have proof to backup all my claims and will happily provide it.

    From the owner: About Us IGNITE…read morebrings together a team of professionals with a broad range of expertise in customer-centered, integrated marketing. We focus relentlessly on ROI with ongoing measurements to ensure optimal results. Together we've served organizations from small businesses to non-profit agencies to multinational corporations. Ask how we can fire up your marketing! Our Integrated Marketing services include: Marketing Strategy Market Research Buyer Persona Development Content Development (web copy, e-books, e-mails, blogs, case studies, white papers) Creative Services (logo designs, layout, illustrations, animations, email and print newsletters, printed mailers, and brochures) Infographic Design Email Marketing Presentation Development Social Media Marketing Web & Landing Page Design SEO & SEM Public Relations Services (media releases, outreach) Branding, Messaging and Communications Full-Service & Turnkey Event Marketing Video Production (script-writing, filming, posting, promoting) Podcast Development (script-writing, recording, posting, promoting) Customer Success Stories

    WebDetail - web_design - Updated May 2026

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