As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

I worked on a temporary basis for Parker during tax season and they were a very friendly, group of…read morepeople to work him. Mr. Parker and his staff were knowledgeable and enjoyed preparing returns there during the 2009 tax season.

From the owner: As your personal Knoxville, TN Accounting service, Parker Business Consulting and Accounting P.C…read more manages your business and financial responsibilities as though they were our own.

"Chip is an excellent motivational speaker. I have seen him in action, and he is an absolute…read moredelight. He travels globally to speak at significant events and is known for his utmost professionalism and thorough research on his clients." Chip recently was our guest speaker for our annual manager's forum for the second year and delivered a powerful message that genuinely makes you think about where you are, where you want to be, and the changes you need to make to get personal growth in your business, health and personal goals in life.

Chip is a great motivational speaker. I have had the pleasure of seeing him in action and he is…read morejust a lot of fun. I know he travels the world speaking at very large events. He is extremely professional and does a tremendous amount of research on his clients. I heard him speak at an RV convention last year and then I bought one of his books it was a great read. You won't be disappointed.

Be aware the senior broker Jason Barnes called my place of business by mistake attempting to reach…read moreanother company he had been working with. As I attempted to explain to him that he needed to call a different number to reach that company, he proceeded to drop not just 1 but 2 F bombs. Stating "You're just like every other hourly employee I speak to, you don't know your A$$ from a hole in the wall". I would not recommend this company or this individual for any purposes whatsoever.

Jason at Priority Business Brokers is the best sell side advisor or Business Broker in Knoxville /…read moreTennessee / Southeast. We have seen him advise many clients and he provides great counsel and guidance. He genuinely cares about his clients and we have seen him keep up relationships years after the sell. If you buying or selling a business, he is your guy.

I moved into a new house with wall speakers (front and rear). I bought a Onkyo receiver and WiiM…read morepro plus and needed professional service to install them. My family loves music, so I wanted to have this set up first. Scott was very knowledgeable and installed everything very smoothly. Scott showed me how to use the system thoroughly. The sounds from the speakers were set perfectly. We are so happy with the value of the quality service! Thank you!

From the owner: Purple Mouse Smart House is a smart home and property automation company specializing in the IoT…read more(Internet of Things) for residential and commercial properties. We design, install, support and maintain smart property automation solutions ranging from smart speakers, displays and appliances to wireless audio, video awareness systems, lighting, energy management and Access Controls. Our white glove services not only custom tailor each solution perfectly to our client’s needs using best of breed solutions, but we also spend the extra time to properly train our clients on how to interact and get the most out of their smart properties.

Doctors Management--and especially Trevor McElhaney, JD--has been invaluable to our practice. His…read moreexpertise in law, finance, and medical practice consulting has allowed us to focus on patient care while he guided compliance, billing improvements, staffing, and contract negotiations. Trevor also played a key role in our successful acquisition and relocation to a new medical office. What began with skepticism has turned into a partnership we can't imagine practicing without.

Utterly disappointing experience with this company. Years of upfront fees and empty promises.read more