Pamela G. We needed…read morea new roof, windows and doors. It was a big project and SC Signature made it a worry-free process. Miguel, the project manager, was always available for my questions and never made me feel like I was a bother. I would recommend SC Signature to anyone. There workers and professionalism was on the money.

I needed a new roof, I had multiple bids, signature roofing was the only one that did a quick…read morerepair so my roof would not leak until they could get to it, they did this before I chose them. When I did decide to have them do it everything from contract to completion was handled professionally, the crew was able to come early and my roof was completed in 3 days in brutal heat They arrived on time worked steadily, protected my plants,(I have a lot) were careful with gates (I have dogs) They cleaned up as they went and when they were done the only thing to show was my BEAUTIFUL new roof no mess no fuss I am grateful to signature roofing and there amazing crew for a job well done Thank You Kathleen Mitchell

Wow, I'm so impressed with these results... I've had the pleasure of using the Trusted Handyman for…read more2 of my projects. One of which was an outside paint job I needed done, and another was a much larger project where I needed a full remodel. Cleaning out/emptying a small home, pressure washing everything on the outside/driveway, new floorings, new kitchen and bathroom.... They did everything pristine. The place looked completely new, and I couldn't be happier with the result. I've also found that pricing wise they were extremely reasonable compared to other contractors/ construction crews I've hired in the past. Good value, good quality, and very pleasant people to work with. Would highly recommend! Thanks to you and your team Art. Extremely grateful

Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.

This company is a disaster. He constantly made excuses and changing dates to perform the required…read morework. He wanted more $ upfront and then complained that his bank would not clear the check right away. Wanted a wire transfer. His personal problems were exhausting. He left a huge mess at the end of each workday and threw his cigarette butts all over the front lawn. The quality of work was poor at best and required a lot of fixing by my husband. We are still finding bad workmanship. I personally witnessed him putting spackle tape over an open seam. Save yourself the mistake of hiring this company he is awful.

He was going to come over to look at the job and give me a bid. He said he ran into a plumbing…read moreemergency at home and would make it to my house on Friday. He didn't show up, he didn't call. Now it's Tuesday and I'm seeking other bids.

My water heater burst and I needed to replace it. I told him I had a 50 gallon electric water…read moreheater and the estimated price was $1,675 and that he could replace it same day. I called a few places and the prices were definitely less expensive ($1,400-$1,500) however, they could not replace for at least 1-2 days. As hot water is a necessity in my home, I elected to move forward and pay the higher price in order to have the convenience of hot water. I sent Harold a picture of the specifications of the old water heater so he could see what I had. They arrived promptly and had a crew of 4 out to do the job. They were very courteous and did the job quickly. When I went out to look at the hot water heater, I noticed that it looked smaller and when I asked, the technician told me it was a 40 gallon. I told him that I had a 50 gallon, to which he brought me over to the old one and showed me it was in fact a 40 gallon, just built differently which I appreciated. I also noticed that my old heater had copper and brass piping from wall which they connected to from the old water heater and replaced with CPVC and it definitely seems flimsy compared to the other piping. The reason I am giving Harold 4 stars is because I feel that while I had given him verbally the wrong size (50 vs 40 gallon) and he came with the correct size of 40 via the photo I sent, he didn't adjust the price accordingly as it was probably $50 dollars (or more) less than the 50 gallon price. I feel that's an integrity issue of knowing you paid less than what you quoted, but pocketed the difference without passing it along to the buyer, but that is how I look at things and I realize not everyone does. I would give them a 3 on this aspect of it. The technicians were all very friendly, courteous and respectful of the project.

I called, they showed up within an hour and solved the problem. I recommend them…read more Harold answered the phone, he cares about his local business.

I have found the perfect company to help me with projects around the house. They respond quickly to…read morerequests, keep you informed and do top grade work. I have confidence in this company to get it done.eight.the first time. They clean as they go and keep their work area organized and tidy. Definitely will contact again.

Used Juan to repair the soffit of our home. Such a kind and educated guy. Was out for a quote…read morewithin hours and came back the same week for repairs. Highly recommend for any repairs.

Great service was provided. They installed our 86" Tv. No…read moreproblems. They knew exactly what to do and provided the correct bracket. These guys were fantastic.

Service was provided within a few days of contacting the business, & completed quickly. I am…read morepleased with the results of the quality of work provided. I have future additional projects that needs addressed & I plan to call upon Elite for them to be completed.

They came out for an estimate but never sent me the estimate. I called numerous time and still no…read morewritten estimate. I finally went with someone else as they came out gave estimate in writing same day.

They went above and beyond! Tyson is fantastic on paying attention to details. When I spoke with…read morethe receptionist, she was very polite and scheduling was easy. Wright, the electrician that came out to our house, was wonderful! He completed everything that we asked for in a short amount of time. He even addressed an issue that we were expecting him to do, but did it out of the kindness of his own heart. Great group of people! Integrity, Promptness, and Professionalism!