not going to lie, this place so trash I can't even visit my granddaddy without an issue. They are…read morelackadaisical and move with no sense of purpose. The food is something I wouldn't feed my dog. The cleaning is sparse and the inside of the room is very outdated and the shared bathroom is NASTY. This is coming from someone who actually has family there right now. He's there for rehabilitation after a hip replacement surgery and these people(rehab therapists) truly try and he has improved but every other aspect is so disheartening. When I say I don't wish this place on anyone, I mean it. The people in the front don't bother me much some are lazy (won't place the phone by his bed so be can reach) but outside of that not much else can be said. Please know that NOBODY Here is going to take care of your people nearly as well as you would.

Do NOT send your loved ones here. I am amazed they're still in business. AHCA needs to do a…read moreinvestigation here. Terrible conditions, HIPAA violations, we even found loose pills on the floor.

If I could give Nspire zero stars, I would. Do NOT bring your loved one here…read more My father is a resident at Nspire, and what I've witnessed is absolutely heartbreaking and unacceptable. He has fallen multiple times and was left lying on the floor--naked and alone. Not only is this undignified, but it's also dangerous. He cannot feed himself, yet staff routinely drop off his food and walk away. The meals sit untouched and grow cold because no one assists him. On one visit, I was there for over six hours--not once did anyone come to change him or check on him. The nurses? Sitting at the desk. The aides? Overwhelmed or indifferent. When food was delivered during my visit, the aide casually said, "You can feed him." When I asked who would feed him if I wasn't there, she responded that she had other residents to tend to. Unacceptable. The room smelled horribly of neglect, and when concerns are raised, the excuses pile on: "Our backs hurt," or worse--suggestions that we hire a private nurse on top of the Medicare, Medicaid, and Social Security funds they are already receiving for his care. This is not just poor service--this is neglect. Nspire is failing its most vulnerable residents while collecting substantial payments. It's time for lawyers, advocates, and health care authorities to take a hard look at what's really happening behind these doors. Our seniors deserve better. My dad deserves better. Enough is enough.

Nurses don't care it takes them a half an hour to answer the call buttons thre are bugs crawling on…read morethe floor food is bad lf you care about your loved one don't bring them here.

I was not told every thing about Springtree HEALTH and Rehab…read moreNever told me they shine a light in your room in the middle of the night. I have been here 6 weeks and still cant get use to it and then cant go back to sleep.

my mom entered the facility 21 days ago they prolong her care until her medical benefits ran out…read more Then they tried to get 217 a day after that. That seems to be there ammo. My mom lost 9 pounds since She been in there. The food was horrible. I would not feed to my dog.she left there in alot worse then she went in. I would not put my worst enemy in that facility. The social worker there Sabrina. Is only for the facility. Beware

I have to say, I LOVE THIS PLACE!!!! If I ever win the lottery, I would, without a doubt, go to…read moreHealth Rehab every day!!! Now seriously, the commitment to each patient's care is unmatched. The therapy environment is VERY positive and high energy and you really feel like you can reach your therapy goals. The owner only hires highly qualified, energetic, positive minded individuals. I have done their land therapy, but I was an aquatic therapy patient for 11 years and have nothing bad to say during that entire time. After getting diagnosed with a new injury, before even leaving the doctor's office, Health Rehab is where I knew I was headed.

My dad started his outpatient therapy here 2 weeks ago for his recovery since the stroke 9 months…read moreago. He said "I really like the way therapists pay attention to my exercise, making sure I'm doing it correctly. The therapists and the receptionists are very kind, motivating and encouraging." I already saw his stability and strength in his legs. Thanks to Rob and Karen! Thanks to Dori, Jen, and Thomas!

The two PT's running this are professional, actively involved with their patients, and are results…read moredriven. They are experienced, multi-task, work well together and are polite and honest. - I have to give them 5 stars because the previous PT I went to sent me to a corner and said do this and never came back, and this place is the opposite of that, and as a result I got stronger relatively quickly and my injured area heal perfectly. - You do have to listen and follow instructions to help yourself, they can't do it all for you, as long as you are dedicated to helping yourself this is a good place for assistance to get to feeling better.

if physical therapy is what you need, i would definitely recommend this place. I went here to get…read moretherapy for my shoulder. They are very professional and personal and have your best interests at heart. They seemed very committed to my progress and not looking to just sign off and collect a paycheck. I was very skeptical about physical therapy before i went here. They changed my mind as they were able to help me tremendously.

This rehab stands out from others we have been too. The staff was helpful and professional. Place…read morewas clean and well maintained. Staff was very approachable. I hope we don't need their services again, but if we do this will be the place.

PLEASE READ BEFORE PLACING SOMEONE YOU LOVE AT SPRING TREE!!!!!…read more If I could give zero stars based on our family's experience, I would. My father was temporarily admitted to Spring Tree for rehabilitation and continued treatment of an existing foot infection. He is visually impaired but cognitively aware and communicates clearly. He was there to recover and eventually return home. We did everything possible to establish a positive relationship with the staff. We communicated respectfully and even brought coffee and donuts as a gesture of appreciation. We were not looking for conflict. We simply wanted our father cared for properly. Unfortunately, I felt I needed to constantly monitor his care. There were times I found him dirty, problems involving meals and medication timing, and poor communication between nursing shifts. We were told that many nurses were per diem rather than regular full time staff. In my opinion, staffing arrangements should never become an excuse for inadequate care or communication. One night, my husband and I arrived unexpectedly and found my visually impaired father on the floor. We later observed bruising on his face. We have photographs documenting his condition but will not post them publicly out of respect for his privacy. My father also told us he felt he was being mistreated and abused. We took his statements extremely seriously. Our family was not the only one raising concerns. While I was in his room, a social worker came in to address and apologize regarding grievances that had been filed concerning his roommate's care. Witnessing that interaction while experiencing our own problems was deeply concerning. Then we learned my father's foot was fractured. According to the medical information provided to our family, imaging performed before his admission to Spring Tree did not show this fracture. It was identified afterward. When I questioned Estelle, the head charge nurse, about what happened, she suggested one possibility was that his foot had been fractured during ambulance transport. Our family witnessed that transport and watched the paramedics handle my father carefully. I will not speculate publicly about how the fracture occurred. The medical records, imaging, photographs, and other documentation have been preserved. The timeline speaks for itself, and our family wants answers. After leaving Spring Tree, my father required hospitalization and surgery and was treated for sepsis. Thankfully, he is now recovering. My experience raising concerns with management was equally frustrating. I felt talked over and dismissed by Estelle. My experience with Marion at the front desk was also extremely negative. Sandra was one of the few people who genuinely listened and tried to help, and I appreciate her for that. Overall, our experience left me feeling that residents were too often treated like numbers rather than human beings whose families had entrusted this facility with their safety, dignity, and care. If someone you love is staying here, PLEASE stay involved. Visit unexpectedly. Ask questions. Pay attention to their medications, meals, hygiene, injuries, and changes in their condition. Listen when your loved one tells you something is wrong and document your concerns. There are additional details regarding our experience that we will not discuss publicly. Based on what I personally witnessed, what my father reported, and what occurred during and following his stay, I WOULD NEVER ENTRUST SOMEONE I LOVE TO SPRING TREE AGAIN.

I spent 4 weeks in encompass following a fall in my femur. I could not walk and after the surgery…read moreI went to encompass. They sent a vehicle for my transfer . Encompass is both a hospital and rehab center. The staff were professional and kind . The food was excellent. The physical therapy helped me to walk. I would highly recommend this facility and as a NP with a doctorate for over 30 years I appreciate quality care, cleanliness and meeting the goals my physician and I planned.

My mother-in-law's admission to this rehab facility was handled extremely poorly from start to…read morefinish. I personally drove her to the facility and provided a 30-minute arrival window, followed by a 10-minute advance notice before we arrived. Despite this, no one was prepared to receive her. When we arrived, there was no staff member to greet us, and it took over 20 minutes for someone to locate a wheelchair. During that entire time, my mother-in-law--an elderly patient--was forced to wait in the car, in the Florida heat, which was completely unacceptable. The care only worsened once she was inside. When my mother-in-law asked a tech nurse for assistance to use the bathroom, she was shockingly told to "go urinate in your diaper." This comment was not only degrading and cruel, but deeply concerning for a healthcare facility that is supposed to care for vulnerable patients with dignity and compassion. I raised these serious concerns directly with the CEO and requested accountability. Although we had a face-to-face meeting, I never received any follow-up, explanation, or response afterward. Based on our experience, I would strongly advise families to place their loved ones elsewhere. The lack of preparation, basic care, and respect shown here is alarming. No one deserves to be treated this way. The only positive is that the rehab technicians were very good.

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

This rehabilitation center was amazing! They are the reason my dad made an almost 100% recovery…read morewhile he was here for a month. They made sure to give the proper care, physical therapy, and occupational therapy which truly showed how much they actually care for their patients!!

Great team of physical therapists, occupational therapists, speech therapists and a beautiful pool…read morefor aquatic therapy!

My grandmother needed rehab after her hip surgery. We decided on this facility and could not be…read moremore pleased. The nursing care was top notch and took care of her every need. The rehab department was as good as it gets. Grandma is back ! Thanks to Seth the administrator for all of your help and advice in these difficult times.