We had a pretty good experience with Top Hat, despite some hiccups. We had them install a slate…read moreveneer over our old brick fireplace, as well as install an electric fireplace insert which we purchased from them. We found a veneer in their showroom that we liked. They had a cheaper veneer that looked similar so we ultimately went with that (unfortunately). They installed it in a timely fashion, though there was a miscommunication between the sales rep and the installer, and the corner pieces weren't ordered, and the lack of corner pieces wasn't caught when it was installed, so the veneer was installed without corner pieces and the slate stone was cut flush in the front at the edges. Also, the install was not seamless, there were gaps where you could see the brick below the veneer and it was uneven in places. We contacted Top Hat, and let them know we were not happy! They were very accommodating, and apologetic about the mistake they made. They agreed to remove the old veneer and re-install using the same product. The day of re-installation, we were able to talk directly with their mason, it was determined that the cheap(er) veneer we went with was very flaky and hard to work with (it was a new product that they had not used before) so at his suggestion we upgraded to the higher quality veneer at very small price increase. So int he end they removed the old stuff, and re-installed the new product (with corner pieces), all at no additional cost to us, and now everything looks awesome. We felt their customer service was great, they always kept us in the loop, and strived to keep us happy. Sure they made a mistake initially, but IMO the true test was how they treated us AFTER the mistake, and we felt they were awesome in that regard.

Been looking for a company to do some maintenance on my gas fireplace. Had called 3 other places…read moreand left messages and those places never responded. Top Hat, on the other hand, scheduled service for the next week. They call me day of to confirm schedule and arrived on time. Joe and Tucker cleaned and maintained my fireplace. They corrected some minor issues and gave me some recommendations. Both were friendly and helpful. Would definitely use again.

Called Shields for service on a gas insert they'd installed for our homes prior owners over 5 years…read moreago. They quickly verified the model and install records and scheduled and appointment that was about two weeks out. That's not too bad for this time of year. To my surprise I received a call the next day asking me if their tech could service it that day as they'd had an opening occur. Ken arrived within minutes of the scheduled time and about an hour later we were in business. He was polite, professional, courteous and knowledgeable. Their price was reasonable and Ken kept the work area clean and it was like he was never here. Except the fireplace looked brand new! Thank you!

I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.

Williams Tree Service has been serving our family for 4 years! Excellent service super fast,…read moreskillful, knowledgeable on all aspects of tree care, reliable dependable and brutally honest! Teddy has an amazing crew of guys who consistently out perform themselves!

Dependable and profession. They did a very good job at a fair price. We recommend them.read more

Andrew did the job as agreed. We were happy with price and performance. We had him repair the top…read moreof our deck. He purchased supplies, produced a good repair, and left the site in good order.

We contacted this business to move from Baraboo to another city. They never showed up to do an…read moreestimate and were terrible at communicating. After several calls I gave them a date to respond or we would have to find someone else. Never responded. Moving is stressful and the additional stress they caused was not helpful. The business we have now has been wonderful. Showed up within a day to walk through and write estimate. Very thorough and easy to work with. I would definitely look elsewhere before hiring them.

We were very impressed with with this company and so happy that we had used them to help us load up…read moreour moving van. They took great care of our stuff, were very efficient and did a wonderful job with loading the truck. I would highly recommend them. Professional, fast, and friendly!

Scott was great to work with. He knew exactly what needed to be done. Very professional and left…read moreeverything cleaned up.

I wanted a transfer switch installed so I could use back-up power when line power was down. Cody…read morerecommended a new breaker box that incorporated a transfer switch. That allows me to power any circuit. Jacob did the work, and, from what I saw, he maintained a neat work space, and was well organized. He was also very pleasant and helpful. The result is neat and functional. Tom K, Baraboo, WI

We have used Hills Wiring for years and have been very satisfied with their services. In our…read moreexperience, the electricians are excellent and are professional, knowledgeable, and easy to work with and they've done a lot of work for us over the years. We had Chad here last week to install new light fixtures, and he also checked out some other issues at our request and answered our questions and gave us helpful information for future planned projects. We're pleased with the quality of work that the Hill's Wiring electricians have done and how good they are in meeting the challenges of working on our old house. We trust Hills Wiring staff and find the business responsive to our needs. We recommend them to friends.

Lance and Ethan have completed two projects for me. They are very courteous, work quickly and…read morecleaned up after the projects were completed. They were knowledgeable and efficient. Also, they are very fair in pricing.