This was a pleasant surprise. I got the double burger with onion rings and coleslaw. Everything…read moretasted remarkably fresh service at the front counter was good. The food was very tasty and served hot. Except for the coleslaw, which was chilled to perfection and it had a nice light and fresh taste. They really need to do something about giving the restaurant and exterior and parking lot a little bit of a refreshed look. The way it looks on the outside is not very impressive. But I guess it's just the food and the service that really matters ultimately. I'm happy with a tasty hot reasonably priced meal. Good job.

I didn't get what I ordered all at once. I or burgers fries…read moreand onion rings and shakes. I received two burgers and shakes. left thinking my order was complete but then I realized that I didn't get any onion rings or fries, which also let us know that one burger was cold. so I had to reorder the fries and onion rings and get a new burger which was also wrong. The service has changed and I no longer recommend them to anyone. I received a response and offered me to call them at corporate. After discussing with discussing with them what happened everyone is on same page and looking forward to going back.

I love this place but my child is only 11 year old and they didn't let her play because she I too…read moretall and too big and it was just her and her friend and her friends siste an brother and the worker said a little kid got hurt earlier when I saw it and the little said got pushedby a whole differnt kid. I'm her kid and I love chick fa LA and i never get to go in the play place and they kicked me out when I was just playing with my younger siblings and they kicked me out there wasn't any other kids in there I love this place but this made m upset.

Very clean. All staff were super friendly. Great food. Quick service. Plenty of sauce and napkins…read more Love this place!

Today is their grand opening (6 Nov 25)... YAY!!!! Finally, a chick fil a that's a little closer…read more Of course everything in there is brand spanking new. In any case the, the staff was extremely professional and they were very welcoming. I'm hoping for the best at this new location. Of course the food is typical chick fil a... nothing major.

Rude service by management!! We were overcharged for our order, which was not cheap and told that…read moreour order was an inconvenience because they were going to close in a few minutes. Learn better customer service skills...lost a regular customer.

They have changed the bread! Was so disappointed cause the sandwiches tasted different with softer…read morebread. Service ok though you have to make sure that you get what you paid for sometimes they leave out the chips that you order many times you asked for extra meat or extra vegetables and they don't do it so now we have been asking them to open them up when we go pick them up just make sure that we get what we ordered. As far as the ambience there is none it's a fast food restaurant. I do believe we're gonna drop the app because of the bread change too bad.

Very clean, looking sub shop. All three employees were well groomed, friendly and competent. I had…read morethe signature Italian sub number 13 and my wife went with the turkey sub. All were good and juicy. We ate outside. This was an emergency lunch stop for us in as much as our favorite stop on route 17 was closed.

Don't ask for extra ketchup on your triple cheese burger because this is what they do…read more.. The one star is for the nice lady at the drive thru that tried to resolve mobile app issue.

This place is down right horrible. Curbside is a scam bc everywhere else i go for curbside i get my…read morefood so quickly but here its a 20 min wait when your the only one at curbside and its actually quicker to just go through drive through line that wraps around the building. The ppl are chill i guess but i know none of them care about there job and it shows. Frankly the standards need to go up. Chick fil a is the only fast food place that has its shit together. My step dad literally showed up to order food through drive through 15 minutes after i got there and we got our food at the same time. This mc d is trash and will be nothing but trash orders never right. Food is terrible. Burgers drenched in ketchup or mayo. Standards at this place are rock bottom. Im genuinely stunned this place has a 2 star rating.

Fast food places normally get back raps. Poor Customer service and poor food. I just want to say…read morethat fast food in the south taste better! I am so glad we dined inside. We had the opportunity to meet shift leader Timeka, my goodness she was so sweet and she gave us amazing customer service. You can really tell she leads with her heart, pouring herself to the patrons who come to Bojangles.

I stopped here last night the customer service was awful. When ordering, you are speaking to an…read moreautomated system. Which had more interaction with me than thee young girl with the headset running the register. (She was clueless and rude). I ordered 2 BBQ sandwiches and a two piece dark. I pulled around to the window the young girl is standing at the window with her back against the glass. She finally opens the window and I asked for my total. I then tell her, I wanted to take one of the sandwiches off. She relays it to the rude girl that I clearly saw putting the foil and bread on the counter, "she only wants one sandwich." She then instructed the girl at the window to close the window. I watched as the person preparing the food rolled her eyes and mouth explicit words. I was then directed to go park while I waited for my food. I should have told them never mind. I waited for my food for over 15 minutes. Just to get a cold and damn near meatless BBQ sandwich and the chicken that was hot, but breading was overly thick and the inside was raw. The window girl brought the food out and she has no customer service skills, no manner, nothing. Just awkward and rude. I looked in the bag, no condiments, no napkins, no receipt. I usually enjoy going here, but after last night with the rude service from the staff and the raw food, I'll pass!​

Nasty employee... got mad because I told her the ketchup dispenser was empty.. and I interrupted…read morewhat ever she was doing on her phone. She pointed to the container of ketchup packets on the counter which had broken open dried nasty ketchup all over it. I asked her if she saw how nasty it was.. she grabbed it of the counter went to the side of the restraunt and dumped it in the trash. Never saying a word.. after we were done with our burgers, she finally filled the ketchup.. my husband went into the men's room, no soap, no paper towels. And feces all over the place.. hands down, The WORSE restraunt I have ever been in.. we wont even get into the food.. tea was sour, burger was replaced with mayo, ketchup running off the burger. Just gross!!! Hardly any bacon for a baconator.. NEVER AGAIN.... we eat at Wendy's quite often, and have NEVER had an experience this bad.. must be a franchise and the owners just don't care...

Horrible service and lousy hospitality Doors to restaurants…read moreis often locked so you can't get in

We stopped by to see what was new on the menu. They had the steak cantina street tacos for a…read morelimited time. The drive thru didn't have a long wait, so we were in and out. The cantina steak tacos were good. They come with 2 small tacos per order. The steak was bland but tender and it wasn't weird to chew. The sauce on the tacos was tasty. It comes with cilantro and onions street taco style. It's a newer location, so it looked clean outside and there was plenty of parking. Also when you leave you can't turn left, you can only make a right out of the parking lot. Just a heads up!! Check them out!!!

ARE YOU KIDDING ME?! This was the worst ever. I went in they had two ordering panels. There were 8…read morepeople waiting for their food but I really wanted a crunchwrap. So I ordered the combo crunchwrap with a hard taco and a drink. I commenced to waiting not too horrible, probably 15 mins. They didn't give me a cup for my drink and the guy dropped the bag on the counter when I acknowledged him and he left. I had to wait for someone to come to the counter. Another 5mins. Finally a lady came to the counter to help another customer who had gotten a wrong order. She didn't acknowledge me or even look at me. I said,"Can I get a large cup?" Without acknowledging me or speaking she walked away and then came back and handed me a cup. I got a Midnight Baha MD. I found out later when I tasted it the syrup was low. It was mostly carbonated water. I'm attaching a picture of my crunchwrap and taco. EPIC FAILURE here! Do Kilmarnock a favor and close this place. It's a disaster!

Came here to get a late snack. Cookout is always on the agenda when we visit VA. They offer typical…read moreAmerican inspired food. We purchased our items at the drive thru. The service was good with the young lady very pleasant and helpful as we placed our orders: Hot Dog tray with fries and a taco and a two chicken quesadilla tray with fries and fried cheese bits. The ambiance was a bit rushed as we chose the drive thru, but you could go in and eat. The prices are not bad. *SORRY* We were really hungry and I did forget to take food pics! The food was hot: the hot dog was fresh and tasty on a fresh bun, the taco was just okay; the chicken quesadilla was good as well; we enjoyed the fried cheese bites (we wished there were more!); and the fries were hot and good. We did wash our food down with a sweet tea (that was SO good) and a pink lemonade (also good). All in all, a great place to grab a quick bite, especially late in the evening when other food places have closed.

I drove through the drive through while driving through town and decided to stop and get some…read moregood. The employee had be repeat everything 3 times where he said he gor everything and after the third time only to let me know they had run out of the hush puppies . I ordered a Cajun Chicken Sandwish with nothing on it to reduce spillage while driving back to the hotel. Well, it seems that the guy didn't hear the first, second or third time of saying "nothing on the sandwich". We'll half way to the hotel I open the sandwich only to find double tomato, double lettuce and some sauce that I didn't recognize and shouldn't have been on the Cajun chix sandwich. So many changes since the last time I had eaten at this location.

Friendly greeting when you walk in. The coffee area and store un general is always clean. They have…read morea good selection of caffeine different times of the day. A great experience when getting gas and store items.

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