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WaveImaging Signal Hill

2.9 (150 reviews)
Closed 7:00 am - 10:30 pm

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Deanne R.

First time here, since we changed insurance from Kaiser Permanente. (This review is from my husband but I brought him) We are both in the medical fields by the way. Check in experience was good, BUT THE BACK OFFICE EXPERIENCE SUCKED. Jenny was a grouch very rude. You know this is a public service job if you don't like it find another job. No reason to be rude to the customers that come here. (The reason you are employed) We have great insurance and would not come here again or recommend it. Too bad I didn't look at the reviews beforehand.

Nice place customer EXCELLENT....doing my yearly

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3 months ago

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3 months ago

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Steve K.

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2 months ago

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20 days ago

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1 month ago

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3 months ago

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3 months ago

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1 year ago

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4 months ago

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4 months ago

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2 years ago

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1 year ago

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4 months ago

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Steve K.

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1 year ago

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7 months ago

Everyone was nice and attentive. They are also fast and very friendly. The apppiintment was quick

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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7 months ago

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2 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

It takes 14 business days before your primary care doctor gets your results, which have never been like this before.

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1 year ago

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1 year ago

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2 years ago

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11 months ago

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2 years ago

Staff was incredibly nice, there is parking available on site, would highly recommend.

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1 year ago

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Ask the Community - WaveImaging Signal Hill

Is this location currently hiring?

Hi Samantha, There are currently two positions available: Full-time scheduler and Full-time PETCT… Read more

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Review Highlights - WaveImaging Signal Hill

I want to take a moment to thank "Venita" the wonderful lady that walked me through my MRI today.

Mentioned in 7 reviews

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1.2(5 reviews)
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I believe that the cancer care I am getting is excellent, and when I see my oncologist, she is…read morecaring and thorough. But dealing with the bureaucracy is infuriating. I was given a referral to see an ancillary provider three weeks ago and I'm still waiting to hear that someone actually received the referral. if they ever do I expect several days of back-and-forth phone calls, messaging and long wait times on hold to find out if an appointment is actually available The last 2 times I connected with the staff to refer a question to the doctor( staff whose specific job is to coordinate between me and the doctor.) I waited over two weeks despite multiple follow up calls and still had to hound them to get some kind of response. The doctor is in the office only once or possibly twice a week and forget anyone being able to contact her any other time. Except when I am speaking, face-to-face with the doctor once a month, or with the med techs in irvine who do scans and blood draws, I feel like a widget. The outcome of cancer treatment has been proven to correlate with the quality of relationship to the "providers. ". So, City Of Hope, excellent care?

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

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City of Hope
City of Hope - City of hope

City of hope

City of Hope

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Kaiser Permanente Signal Hill Medical Offices - Kaiser Permanente Signal Hill Medical Offices

Kaiser Permanente Signal Hill Medical Offices

3.9(48 reviews)
1.3 mi

This office was a great addition to Signal Hill. Provides general medical services, lab and…read morepharmacy on site. Small and friendly. Kaiser always tries to provide complete care and follow up. Would recommend Kaiser for simplicity of keeping all medical records in one place...

Reminds me more of a retail center that accepts appointments, than a medical facility. For our…read moreneeds this day (preventive flu and Covid shots), it was exactly the set-up we needed. With our main KP medical office in the Long Beach location (which is a lot larger), we seem to stop into the Signal Hill offices when we are in the area to do errands and need to get some preventive medicine done (or do a blood draw, which I would no longer recommend at this site....the phlebotomists tend to gossip with each other while doing their work, making it seem like what they are doing doesn't require their full attention...it caused quite a bit of bruising and pain). We had been reminded that the 2024 flu shots were available now, and that the Signal Hill office were running a walk-in clinic till November. We've found the surface parking to be the right size for the smaller facility, allowing one to find parking. It is a smaller facility, with everything one needs on the first floor. If you have an existing appointment, you can check in via kiosks or wait in a one line queue for the next available registrar. But before you hit the queue, there are signs stating that for the flu clinic, one can walk right into the community room (entrance to the room visible from the queue). It was a bit weird skipping the line and walking in, but we were assured we were doing the right thing. You put your name on a sign-in sheet on a clipboard (old school!), and then have a seat to fill out the consent form. The form did ask for our Kaiser Medical Record Number (MRN), which allowed the nurse to look up our record. After a few minutes, our name was called individually, and we were taken behind some dividers to get our shot. The set-up is identical to the flu clinics that many work places sponsor during flu season for their employees. Since we were here, we asked about the new Covid vaccine. The online system lets you make an appointment, with all nearby KP locations being a week or two out. But the nurse stated that since it wasn't so busy, we could get in line with the reception to make an immediate appointment, so that's what we did. It took a bit longer (the receptionist had to do some magic on her end since the system was telling her the next appointment was a week out), but after we got our appointment changed to immediate, we were able to go back into the community room. We filled out a different consent form, waited a little bit, and had the same nurse administer the vaccine. The whole process took under an hour. Kaiser Signal Hill does a nice job of optimizing the pre-appointment process, actually making you feel that everyone's time is important.

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Kaiser Permanente Signal Hill Medical Offices - Entryway

Entryway

Kaiser Permanente Signal Hill Medical Offices
Kaiser Permanente Signal Hill Medical Offices

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WaveImaging Signal Hill - medcenters - Updated May 2026

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