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    Wave Imaging Laguna Woods

    2.1 (219 reviews)
    Open 8:00 am - 7:00 pm

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    Worse place I've ever gone to!!waiting over an hour for my appointment. very unorganized and slow. go somewhere else if you can.

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    Inept office, care is not as expected, building is not pleasant.Have so few appointments.

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    Page 1 of 6

    Ask the Community - Wave Imaging Laguna Woods

    Review Highlights - Wave Imaging Laguna Woods

    the technologist at the other facility, saddleback radiology, was outstanding, and my mri's started at 8:00am.

    Mentioned in 36 reviews

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    Opensided MRI Center of Laguna Hills - A few minutes after your procedure they burned me a CD disk.

    Opensided MRI Center of Laguna Hills

    4.4(43 reviews)
    0.1 mi

    I was originally referred to another facility for an MRI, but after months of going back and forth…read moretrying to schedule an appointment and get insurance approval, I eventually gave up out of frustration. That's when I decided to call Opensided MRI, and I'm extremely happy that I did. From the very first call, the experience was completely different. I was able to speak with someone right away (not an outsourced call center), and they were knowledgeable, helpful, and able to answer all of my questions immediately. They also took the time to gather my doctor's orders and insurance information during that initial conversation, which made the process feel smooth and efficient. Within just a few days, my insurance was approved, and my appointment was scheduled; something that had taken months elsewhere without success. When I arrived, the facility itself was easy to find, smaller in size, and had a comfortable, welcoming feel. It was clear that patient experience is a priority. The MRI operator was excellent, very personable, patient, and willing to walk me through every step of the process while answering all of my questions. That level of care really helped put me at ease. I truly wish more medical facilities operated with the same level of efficiency, professionalism, and personal touch as Opensided MRI. I highly recommend Opensided MRI, especially if you dislike traditional MRI machines or are looking for a more comfortable, patient-focused experience. I will absolutely return if I ever need imaging services again.

    THANK YOU, Opensided MRI for, and yet, another exceptional MRI experience! I have had several…read moreLumbar MRI's through the years, so I have a sound platform from which to offer a credible review. I also worked in Medicine. This excellent experience begins with, unlike other imaging facilities, a friendly, experienced professional Kathy assisting you in every way possible to EASILY (keyword) schedule the appointment. No problems with insurance authorization (she called ME as soon as she received it from the insurance company!), and scheduling the appointment is simple and soon! Arriving for the MRI, you are well taken care of, they run on time, Imaging Staff is polite and very competent. The actual experience is without stress! And when you leave, Kathy hands you your DVD of images and within just a few days, your provider has the report, and so do I. The report is very clear and detailed. I have had 2 MRIs here, 10 years apart, and their ease of the patient obtaining a clear thorough MRI to help your physician diagnose you is consistent. (I have had another MRI elsewhere that left me hesitant about ever having another MRI. This was a relief, and restored my confidence that MRIs are easy and accurate. My gratitude and appreciation goes out to Opensided MRI. (PS Their Open MRI is truly non-claustrophonic!) Thank you all so much!

    Photos
    Opensided MRI Center of Laguna Hills - Hands on today

    Hands on today

    Opensided MRI Center of Laguna Hills
    Opensided MRI Center of Laguna Hills - Cervical you had that little guard that wasn't even touching my face. He even told me how to release it. Not a cage ! Very comfortable.

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    Cervical you had that little guard that wasn't even touching my face. He even told me how to release it. Not a cage ! Very comfortable.

    SimonMed Imaging - Laguna Hills - Outside which I've driven by so many times I couldn't find it for the life of me today lol

    SimonMed Imaging - Laguna Hills

    2.3(131 reviews)
    0.1 mi

    decent spot. nice clean facility. i had to do a double mri. partially terrifying. u really cant be…read moreclaustrophobic they shove u in there. nice,quiet workers. i dont think the hours on here are correct. i came on a saturday at 9am. they also have a friday at 9pm wtf open late. luckily i dont have to pay for this. was fine for what i needed it for. got a cd for my doctor too. also theres these posters everywhere saying if you have fake eyelashes u cant get mri. crazy

    Alexis and the San Clemente office had prior knowledge of my case, had previously coordinated my…read moreMRI scheduling outside the ordinary call-center process because the standard scheduling system had repeatedly failed, and had specifically instructed me to call back once approvals were obtained. After the approvals were obtained, SimonMed failed to follow through, failed to check the system, failed to route me to the correct person, and instead allowed an internal escalation to interfere with approved urgent imaging. There's a radiologist tech there named Sam and she was literally the best MRI tech I've ever had. Alexis made this experience so horrible and has literally blocked me from getting really urgent imaging after this office discovered that my spine has been unstable and has been the reason for me passing out. It is so frustrating dealing with insurance companies and having things like this happen from people who aren't even doctors when you're just trying to get medical care. I had MRI scheduled today and they're canceled because of her and I've spent over 30 hours on the phone with these people and the scheduling team. Poor poor service, especially seeing is how I've been coming here for at least six years

    Photos
    SimonMed Imaging - Laguna Hills - The lobby is minimalistic

    The lobby is minimalistic

    SimonMed Imaging - Laguna Hills
    SimonMed Imaging - Laguna Hills - Front lobby/ Front Desk

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    Front lobby/ Front Desk

    WaveImaging - Saddleback - After 7 days

    WaveImaging - Saddleback

    2.3(68 reviews)
    0.2 mi

    Super annoying that the times online did not reflect when I went in. It said under 15 min. Online…read morehowever when we showed up it was over 1 hour. Poor kid was super hungry. Had I known I would have brought him something to snack on. The staff were polite and helpful, doing the best they can despite the afternoon rush. The x ray took less than 5 min. Got the CD as sons pcp asked for.

    This is the most horrible medical facility I have ever seen…read more I recently had some abdominal pain (too much spicy foods? :) My doctor ordered an X-Ray of the abdomen with just 1 View. I went to Wave 7 times in 4 days and kept on getting the runaround without getting the X-Ray done. I made an appointment online and rushed out from work to get there and was told : "someone just took that appointment! We're going to give you another appointment now." So 3 days later, I left work early and rushed out again, to get there for them to tell me they can't do it because the technician that performs that procedure has left for the day (and I was 12 minutes early!). Then they gave me ANOTHER appointment. When I got there again this time, they told me that their machine is broken and they can't do it. It's just so unbelievable and very unprofessional. So frustrating and exhausting. On and on, they had all kinds of excuses. How could anyone run a business or a medical facility like that? They told me to try the Irvine location. I went there to find out that Irvine doesn't do it! I called their Newport Beach facility and the person that answered the phone confirmed 4 times, "yes, we do perform that procedure here. You need to get here before 4:45 pm." Like a fool, I took her words and rushed there despite heavy traffic on a Friday afternoon. Got there by 4:30 pm and their front desk person said: "I don't know who told you that but no, we don't have any technician here to perform that procedure!" I was at my wit end so I called my doctor's office asking for referral to a different radiology facility. A patient navigator suggested that I go to Memorialcare Radiology Department in San Juan Capistrano and she made the appointment for me. I wish that was done the first time around. Do not ever come to Wave Imaging facilities. They have horrible services and you can see that through all the reviews here in Yelp!

    Photos
    WaveImaging - Saddleback - Same day

    Same day

    WaveImaging - Saddleback - The Calle de la Magdalena entrance

    The Calle de la Magdalena entrance

    WaveImaging - Saddleback

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    Hoag Radiology & Imaging Services - Aliso Viejo

    Hoag Radiology & Imaging Services - Aliso Viejo

    3.1(11 reviews)
    2.3 mi

    First time at this location. I came in for an MRI. While the staff and technicians are friendly and…read moresuper professional, I felt like they took longer than expected. What turned into a simple 45 minute procedure, it was like an hour. I didn't feel rushed, but it felt like a long stretch of time. I understand that accuracy is incredibly important, I'm grateful that the machine wasn't a skinny and small tunnel, it was more like a donut-shaped machine. I didn't feel claustrophobic, which was a relief. My technician was kind and caring, and extremely attentive. Overall, as unpleasant as it is with an MRI, I had an okay experience. Yes, I would come back to this location. I received outstanding care. This facility was clean and functional. Strong 4 STARS!!!

    My experience with Hoag has been deeply frustrating and has permanently damaged my trust in this…read moreorganization. What I encountered was not a simple billing mistake, but a systemic failure in transparency regarding in-network coverage, referrals, and facility-based billing that left me with unexpected and unjustified financial responsibility. Before receiving care, I took the appropriate and responsible steps to confirm that Hoag--and the specific services I was being referred for--were in network with my insurance plan. I was explicitly told that they were. At no point was I informed that certain departments, facilities, or billing entities within Hoag operate differently or could be considered out of network, despite being part of the same health system and marketed as such. Only after services were rendered did I receive bills indicating that portions of my care were processed as out-of-network, resulting in charges I never would have consented to had accurate information been disclosed in advance. This practice feels intentionally misleading. Patients should not be expected to decipher hidden distinctions between "covered" and "non-covered" facilities or billing entities within the same hospital system--especially when staff affirmatively represent that services are in network. The most concerning part is how casually this issue was handled when I raised it. Instead of accountability, I was met with deflection, contradictory explanations, and an apparent normalization of this practice. Being told after the fact that "some facilities bill differently" or that "certain providers are separate" does not excuse the failure to clearly disclose this information before care is provided. This is not informed consent; it is bait-and-switch billing. Healthcare is stressful enough without patients being put in a position where they feel financially trapped by misinformation. Hoag presents itself as a trusted, patient-centered organization, yet my experience reflected a system more focused on revenue protection than ethical transparency. To be clear: this is not about insurance complexity--this is about being told one thing, relying on that information, and then being billed another way entirely. That crosses a line. Patients deserve honesty, clarity, and full disclosure before care is rendered, not after the bill arrives. I strongly caution anyone considering care at Hoag to get everything in writing, confirm not only the provider but the specific facility and billing entity, and be prepared for the possibility that "in network" may not mean what you are told it means. I would not choose Hoag again based on this experience.

    Photos
    Hoag Radiology & Imaging Services - Aliso Viejo
    Hoag Radiology & Imaging Services - Aliso Viejo
    Hoag Radiology & Imaging Services - Aliso Viejo

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    Life Savers Imaging

    Life Savers Imaging

    3.0(18 reviews)
    1.6 mi

    I received a call in early November for a "free heart scan" for my wife and I. I had heard about…read morethese electronic imaging heart scans, and I went to the appointment very optimistic that this was a legitimate business performing an important public service. We went on November 18 for our free scan, and both of us had to sit through a 90 minute presentation on why we needed a full body scan twice a year and why we should pay for it on the subscription basis (for several thousands of dollars). I felt like we just got sucked into a timeshare presentation. The imaging technician was very nice, courteous. He said "you should get the results in about a week" **Update** After leaving this review, I got a call from the company and I confirmed that they had sent a copy of the scan results to my email a week after the scan, on November 25 from an email address @lifesaversimaging.com with the subject line "MEDICAL RECORDS" and a word document report attachment. The email went directly to spam. Here's a tip for the business: 1) Send a confirmation email to the recipient immediately after the appointment and don't use an ALL CAPS subject line lke "MEDICAL RECORDS" 2) Use professional language in the email, with a least a sentence or two of content relevant to the recipient. 3) Don't attach a word document for the report, use a PDF instead.

    Buyer beware if you Receive a package in the mail or a phone call offering you a free Heart Scan…read moredon't do it this is not a legitimate company I received the following text after I had an emergency I realized I was not going to make it to my appointment in the midst of it all I stopped and called to cancel an reschedule. 1st red flag he said no you can't reschedule, this is a medical office right. and then I received the following text. They don't care anything about saving lives this is a scam to get money and they probably add things to your scan to scare you. Beware. FYI I believe this phone number (949)299-7331 is a personal one because they never pick up the business phone.

    Photos
    Life Savers Imaging - No injections needed, fast comfortable and accurate with a very low dose radiotion.

    No injections needed, fast comfortable and accurate with a very low dose radiotion.

    Life Savers Imaging

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    Wave Imaging Laguna Woods - diagnosticimaging - Updated May 2026

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