Associate was extremely helpful over the phone. I will be in the store as soon as I can to purchase…read morethe product discussed. Thanks for the help!

RUDE and UNPROFESSIONAL. Brought our dog in for grooming. They couldn't handle her because of her…read moresize (but they let us walk out. She is a 115 lb labrador)- They called us ten minutes later, left a message to come get her. My husband called them back immediately and said "no problem, I am on my way" -- He was only one mile away....He was then told "we gave her a bath and cut her nails, I am drying her, give us another twenty minutes" - (We took her in for a full package deal, bathing, teeth, nails, anal glands, de-shedding, etc) .. When my husband arrived, he politely said "next time, if you cannot do what we brought her in for, just please dont do anything at all " (Now we have to take her somewhere else, and he would have just picked her up like he said he would.). The employees became unhinged, and retaliated with rude remarks telling him he should be grateful for what they did - they did us a favor by discounting the cost (ok?? lol to that) - and the gentlemen told him to take our dog and get out. (this went from 0 to 60 in a hot minute- for no reason). (and yes, my husband paid for the services they did) The issue was not the bathing, or paying for the bathing.. The issue is that they were the rudest , unprofessional people arguing with my husband. The two ladies and gentleman with the colored hair (we dont know their names) were so incredibly disrespectful, I would never send anyone to this location. There was attitude from the very beginning- for no reason. I will be calling corporate. We have never been spoken to like this. (this excludes Rosemary, who acted professionally and sat there quietly while her coworkers felt the need to shame my husband in front of other customers). We drove 45 minutes to this location and walked away upset and disappointed . Never again.

I've lived in metro-Detroit and several different states... this is the nicest Pet Supplies Plus…read moreI've ever been to and the baths are phenomenal. It seriously is such a nice store. My dog for some reason gets anxiety in the steel bathtubs seen at some stores. He was acting like he was at a Spa in this one. What an amazing addition to Traverse City!!!!

Great addition to the neighborhood, friendly people and tremendous inventory. I guess I'm a little…read morebiased since my son is the franchise owner. Must disclose that.

Great selection of food, toys and more, knowledgeable staff, in house bakery with super cute treatsread more

Great birthday treats! Customized and adorable. Everyday needs are met with friendly attitudes and…read moreall questions answered. Highly recommend!

Exotic little critters and dudes. I had no idea this place existed and decided to check it out I…read morereally like it.

This is the only place that I will shop for my fish or my Bearded Dragon that I purchased for him…read more The owner is extremely friend & helpful. He will go out of his way to answer any questions that you may have or need to know. If there is something that you want that he doesn't have in, he will do his best to get you what you wanted. I purchase all of my Food, Fish, Reptiles and maintenance products from here. He has extremely fair prices that are far better than the big box stores. If your looking for a good quality pet store, with great products and a friendly staff, this is the place to come. I won't shop any place else.

Great shopping with lots of choices! Loved seeing the variety of products and the welcoming shop…read moreenvironment. Loved the dogs doing their shopping with the human pets too!

This is a cute little shop in Traverse City on Front Street. Not only are they a barkery, but they…read morealso have pet food and accessories. We always like to pick up a treat for our dogs when we travel and I found some cute homemade dog cookies in the shape of suns that were 25% off. The dogs loved them and gobbled them right up. If you're local, they'll also make you a birthday cake for your dog. I saw signs advertising their birthday club, so make sure to ask about that also. There were two girls working while we browsed and both made sure to smile warmly and ask if we needed help.

Excellent selection of high quality bird foods, bird feeders and nature gifts! Staff members were…read morevery knowledgeable and helpful. One of the best shopping experiences I've had all year.

Very nice shop for bird watchers. They have a great variety of bird food, feeders and accessories…read more The people in the store are extremely helpful and give good advice. The store is always attractive, clean and well organized. One of my favorite places to go in Traverse City.

We are new to the neighborhood and walk our dogs there to purchase treats. They are always friendly…read moreand helpful. They love dogs. My husband buys bird and squirrel food. They are knowledgeable about what type of feed to use for the type of birds we are feeding. We love that they are close and part of the neighborhood.

First - Check their hours before you make a trip. Second -…read moremake the trip. They are extremely helpful. We purchased a house here and wanted an organic lawn. At first we did nothing, but that turned up a dreadful result and since we live in a neighborhood we figured we had to do something, so we went here. They were able to correct our messy lawn situation with organic products that I feel comfortable having all the neighborhood kids and dogs play on. Our lawn is now one of the best on the block and we never have those yucky pesticides do not touch signs.

My goldendoodle Molly and I just finished puppy classes withNancy Oliver. We enjoyed it so much…read moreand will continue on in the fall. Molly loves Nancy and every time we go in the store she tries to find her to get her hugs. Nancy has so much knowledge on dog behavior that it's amazing. I feel like I learned a lot. Also tons of info sent home with us each visit. Becky

My brother picked up two rat babies at Petco in cadillac.When I got home one of them was sneezing…read moreso I let them stay together,thinking it was allergies.The next day Luna still was sneezing badly and her lungs sounds like it's stuffed up so I had to seperate her from Peaches and placed Peaches with Nala my 1yr old rat. This is the second sick rat they sold me,starting to think that Petco knows that 75% of their rats are sick,but don't care if they sell you sick animals. Thinking of going somewhere else for rats or any small animals. By Not impressed

I like this place since we have a cat that Spoiled! The…read morestore has a vast variety of foods, toys, and pet equipment such as harness, collars, clippers, etc. and offers monthly toe nail clipping.

So happy that we have a nice pet store here in Ludington. The people inside are great. The service…read moreis great all the dogs love it three thumbs up for this pet store fortunate to have such a wonderful one in Ludington.

This is the best store I have found in Michigan. Small well knowledgeable staff who goes out of his…read moreway to accommodate the customer. Will do special orders on products and livestock. He quarantines and has a guarantee. They are also cheaper than ordering online and without all the hassle. I see another marine aquarium in my very near future with the service and livestock I now have access to. They also offer a cleaning service that is amazing and convenient.

Love this place. Kevin is very knowledgeable on his products and will go above and beyond for you…read moreno matter what. It's a small shop filled to the brim with all of the fishy needs you may have.